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Keffer Jeep Chrysler Dodge RAM

(2,489 reviews)
Visit Keffer Jeep Chrysler Dodge RAM
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday 1:00pm–6:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2015 consumer dealer award
New (704) 774-4109 (704) 774-4109
Used (888) 660-1936 (888) 660-1936
Service (704) 774-4048 (704) 774-4048

Reviews

(2,489 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keffer Jeep Chrysler Dodge RAM from DealerRater.

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It was so lovely dealing with somebody who cared.

It was so lovely dealing with somebody who cared. Robert Smith was so helpful and answered all my questions. I will definitely recommend this dealership. To all my friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that Robert could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Smith | Customer Relations Director | 980-304-1920

Hugo was great to work with!

Hugo was great to work with! He answered all of my questions and was available at all times to talk me through the buying process. I love my new jeep!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Thank you for leaving us this review. I am very happy to hear that we could help get you set up with the perfect new Jeep. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Rick Trinkl | General Manager | 980-304-1918

The salesman was great and very professional, he made my

The salesman was great and very professional, he made my entire experience easy and fast

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you for this amazing review! We really appreciate your business, Danny. Sincerely, Rick Trinkl | General Manager | 980-304-1918

Called to dealership, Lauren was super helpful.

Called to dealership, Lauren was super helpful. Gave me great customer service and was able to get everything resolved.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thanks for your outstanding review, Alice! I'm very happy to hear that Lauren was of such help to you. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Rick Trinkl | General Manager | 980-304-1918

From the moment we walked in Hugo was awesome.

From the moment we walked in Hugo was awesome. He had a very welcoming personality which helped knock off some anxiety we had. He was not pushy or trying to "get a quick sell". He was very intentive on what our wants and needs were and listened when we said things we did not want. He made suggestions on what type of vehicle to look at that played well with our busy big sports family. Hugo is very knowledgeable with not just the different vehicles but with the company itself. I highly recommended Hugo for any needs that you may have when purchasing a new addition to your family.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

We really appreciate the kind recommendation, Jontae. We would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, we will see you back again as well! Sincerely, Rick Trinkl | General Manager | 980-304-1918

Robert Smith was easygoing and a pleasure to work with.

Robert Smith was easygoing and a pleasure to work with. Excellent customer service; would highly recommend!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1 person out of 1 found this review helpful.
Dealer response

Morgan, we cannot thank you enough for your wonderful review of Keffer Chrysler Jeep Dodge and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Rick Trinkl | General Manager | 980-304-1918

Thank you Robert Smith, the dealership experience was

Thank you Robert Smith, the dealership experience was amazing. We purchased a new Gladiator and our sales person was on point, the finance manager went over all the details and meeting you at the end was perfectly timed before we got into our new Jeep.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review, Jamilyn! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918

They do a great job, they communicated with me on all the

They do a great job, they communicated with me on all the timelines of when I should expect things to be done and processed. I was impressed by their customer service skills also, they were nice and I needed that.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your input, Brandon. I'm glad to hear that you are consistently impressed with the service we offer here at Keffer Chrysler Jeep Dodge. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Rick Trinkl | General Manager | 980-304-1918

Robert is great and love helping people and staff.

Robert is great and love helping people and staff. You are lucky to have such a caring person on your staff..

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

It is great to hear about your recent service experience, Jim. I will certainly pass on your feedback to Robert as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, Rick Trinkl | General Manager | 980-304-1918

Great customer service will definitely do business here

Great customer service will definitely do business here in the future amazing experience great selection

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for your feedback, Mark. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with the rest of our team. Please let us know if we can ever help you in the future. Sincerely, Rick Trinkl | General Manager | 980-304-1918