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University Volvo Cars

(336 reviews)
2022 state dealer award
View 4 awards
2022 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award

Reviews

(336 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of University Volvo Cars from DealerRater.

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Excellent for at least 15 years!

I'm on my second car from University Volvo and I sent my mom there for her car. They're just really nice people! Service is great. People are even better!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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University Volvo-Great Car Buying Experience

This is the 4th vehicle we have purchased and have had a fantastic experience with every purchase. They go above and beyond to make the entire purchase process seamless and efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service Visit

I was in for 2 recalls, work was done quickly and I was on my way!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Recall

Good service attitude very satisfied and very fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Dealer Ever

They have beautiful facilities, but most importantly an excellent sales and service department umatched anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First Service at University Volvo Since Purchase

Everything was truly exceptional about my visit from the phone call I made to make the appointment to my drive out of the service area after my appointment. All work was done at or above expectations and the people I interacted with were all provided a truly exceptional experience! Josh

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First car purchase in NC

Looking for a new car and after having a bad experience at another Volvo dealer I was pleasantly surprised at the ease of working with these guys. Johnny was great and pointed out some differences from my prior Volvo to the newer model. Gave me a fair trade amount and worked quickly to get me in my new car Overall very pleased and one of the easier buying experiences I have encountered

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience!

Jeff and Alton were wonderful. They took the time to find me the car I wanted from another state. I love my new XC60 R Design Hybrid! The entire process was positive and they kept me informed. They had everything ready when I showed up at the dealership the day I bought the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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GO to University Volvo...they are great!

Alton and his sales manager Jeff were an absolute pleasure to work with! They made the car buying experience enjoyable and painless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Vehicle Service - S60

Great service experience. The folks are knowledgeable and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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