Davis Chevrolet

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4.4
(256 reviews)
Visit Davis Chevrolet
Sales hours: 9:00am to 7:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 6:00am–7:00pm
Tuesday 9:00am–7:00pm 6:00am–7:00pm
Wednesday 9:00am–7:00pm 6:00am–7:00pm
Thursday 9:00am–7:00pm 6:00am–7:00pm
Friday 9:00am–7:00pm 6:00am–7:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday Closed Closed
New (713) 574-4981 (713) 574-4981
Used (713) 469-3136 (713) 469-3136
Service (888) 901-1082 (888) 901-1082

Inventory

See all 182 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2019.
Located on 610 South Loop West right across from NRG Stadium! Davis Chevrolet is family owned and operated and has been servicing the Greater Houston Area for over 60 years.
Check our Reviews on Google! #1 Chevy Dealer Experience in Houston

Service center

Phone number (888) 901-1082

Service hours

Monday
6:00am–7:00pm
Tuesday
6:00am–7:00pm
Wednesday
6:00am–7:00pm
Thursday
6:00am–7:00pm
Friday
6:00am–7:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.4
(256 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

It was a great experience.

It was a great experience. Everyone was professional. And friendly. My salesperson was very knowledgeable

5.0

It was a great experience.

It was a great experience. Everyone was professional. And friendly. My salesperson was very knowledgeable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

Horrible experience I have ever had!!!!!

We bought a used 2013 Ford Taurus there at Devis Chevrolet.. I never knew that u could buy a Ford at a Chevrolet dealership. The car been in the shop so many times. It was a lemon.. Guy's, buy your car brand New.

1.0

Horrible experience I have ever had!!!!!

We bought a used 2013 Ford Taurus there at Devis Chevrolet.. I never knew that u could buy a Ford at a Chevrolet dealership. The car been in the shop so many times. It was a lemon.. Guy's, buy your car brand New.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

30,000 mile service

Great service. I would like to be able to receive a free car wash each service

5.0

30,000 mile service

Great service. I would like to be able to receive a free car wash each service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Neville, thank you for the 5 star rating! We appreciate your feedback and look forward to seeing you again soon!

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1.0

Far from Acceptable Customer Service from Davis

Far from Acceptable Customer Service from Davis Chevrolet. Not a fan of bad reviews, but I feel compelled to write one after my experience with Davis. Late July I purchased a CPO 2023 Silverado RST with ~3500 miles on it. Really a new vehicle. Cash deal with a trade-in. After leaving the dealership and arriving home I tested the spare keyfob. It didn't work. Checked the battery and all good. Called Davis and was told to bring it it so they could check it out. A few days later I took it back to the service dept. and they took it away + vehicle to check it out. When the service rep came back, he told me the keyfob was actually from another vehicle entirely and that's why it didn't work. When asked what was the plan, the service rep said the sales dept. was going to try to find the keyfob first and then if unsuccessful, they would get me a new one. A few days later I called back to check on progress. Now I get the silent treatment as no one will answer their phone. Called several more times and left several voicemails asking for an update. Nothing. Even called the sales dept... same treatment. After checking the documents with my CPO purchase, I looked at the (much touted by GM CPO) 172-Point inspection, which is advertised as giving the purchaser of a CPO vehicle "piece of mind" with their purchase. One of the checks included covers keyfobs and as my 2nd keyfob is from another vehicle, I concluded that it wasn't actually checked before the sale. I spoke with GM directly and they eventually opened a complaint and called Davis's service manager, Dan Switalski, who told GM that I was apparently coming into Davis the next day to get the replacement keyfob. I'd heard nothing of this, so I called Dan and, as usual, was forced to leave a voicemail. That was several days ago, and I have never received a return phone call. What do I learn from all this? Well clearly Davis Chevrolet is more than happy to sell me a $50k+ vehicle but not stand behind that sale. I suspect that they would have to pay for the replacement keyfob themselves and it's cash out of their pocket. If it was a GM warranted item (remember it's not broken, it's simply from the wrong vehicle), then no problem, they'll do it. I also learnt that Davis Chevrolet apparently is happy to make up stories to get GM off their back. GM themselves told me that Davis had told them I was coming in the next day to get my new keyfob. Of course this was simply not true. I have bought and sold many cars over the last 40+ years of driving, and I have never been subjected to such a pathetic, deceitful and downright frustrating approach to customer service, by a name brand dealership. If I had purchased a used vehicle at a side of the road, no-name car yard, I would have expected to get treated this way. However I didn't... I purchased an almost new CPO vehicle from a Chevrolet dealership. Davis Chevrolet, I really expected far better from you. You should be thoroughly ashamed of yourselves for treating your customers this way.

1.0

Far from Acceptable Customer Service from Davis

Far from Acceptable Customer Service from Davis Chevrolet. Not a fan of bad reviews, but I feel compelled to write one after my experience with Davis. Late July I purchased a CPO 2023 Silverado RST with ~3500 miles on it. Really a new vehicle. Cash deal with a trade-in. After leaving the dealership and arriving home I tested the spare keyfob. It didn't work. Checked the battery and all good. Called Davis and was told to bring it it so they could check it out. A few days later I took it back to the service dept. and they took it away + vehicle to check it out. When the service rep came back, he told me the keyfob was actually from another vehicle entirely and that's why it didn't work. When asked what was the plan, the service rep said the sales dept. was going to try to find the keyfob first and then if unsuccessful, they would get me a new one. A few days later I called back to check on progress. Now I get the silent treatment as no one will answer their phone. Called several more times and left several voicemails asking for an update. Nothing. Even called the sales dept... same treatment. After checking the documents with my CPO purchase, I looked at the (much touted by GM CPO) 172-Point inspection, which is advertised as giving the purchaser of a CPO vehicle "piece of mind" with their purchase. One of the checks included covers keyfobs and as my 2nd keyfob is from another vehicle, I concluded that it wasn't actually checked before the sale. I spoke with GM directly and they eventually opened a complaint and called Davis's service manager, Dan Switalski, who told GM that I was apparently coming into Davis the next day to get the replacement keyfob. I'd heard nothing of this, so I called Dan and, as usual, was forced to leave a voicemail. That was several days ago, and I have never received a return phone call. What do I learn from all this? Well clearly Davis Chevrolet is more than happy to sell me a $50k+ vehicle but not stand behind that sale. I suspect that they would have to pay for the replacement keyfob themselves and it's cash out of their pocket. If it was a GM warranted item (remember it's not broken, it's simply from the wrong vehicle), then no problem, they'll do it. I also learnt that Davis Chevrolet apparently is happy to make up stories to get GM off their back. GM themselves told me that Davis had told them I was coming in the next day to get my new keyfob. Of course this was simply not true. I have bought and sold many cars over the last 40+ years of driving, and I have never been subjected to such a pathetic, deceitful and downright frustrating approach to customer service, by a name brand dealership. If I had purchased a used vehicle at a side of the road, no-name car yard, I would have expected to get treated this way. However I didn't... I purchased an almost new CPO vehicle from a Chevrolet dealership. Davis Chevrolet, I really expected far better from you. You should be thoroughly ashamed of yourselves for treating your customers this way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Salesman Martin Downey showed me a used bolt ev.

Salesman Martin Downey showed me a used bolt ev.gave an excellent demo.he owned 1 so really knows the car.great test drive.answered all my questions.

5.0

Salesman Martin Downey showed me a used bolt ev.

Salesman Martin Downey showed me a used bolt ev.gave an excellent demo.he owned 1 so really knows the car.great test drive.answered all my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

State Inspection

Inspection was done in a timely manner. The agent was courteous and, informed and friendly.

5.0

State Inspection

Inspection was done in a timely manner. The agent was courteous and, informed and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rose, thank you for sharing your experience with our Service department. It is great to hear everything was done quickly and to your satisfaction! Have a great day!

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5.0

Thanks again

Very informative, great great customer service.. always friendly.. reasonable prices.. quality work

5.0

Thanks again

Very informative, great great customer service.. always friendly.. reasonable prices.. quality work

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Charles, thank you for the 5 star recommendation! Your satisfaction is important to us, so we want to sincerely thank you for choosing Davis Chevrolet and we hope to see you again soon!

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5.0

Customer Survey

I have been getting my vehicle serviced at Davis Chevrolet for a few years now. I am always satisfied with the results.

5.0

Customer Survey

I have been getting my vehicle serviced at Davis Chevrolet for a few years now. I am always satisfied with the results.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Angee, we are happy to hear that continue to choose Davis Chevrolet for your vehicle needs. We appreciate you as a customer and look forward to working with you again in the future!

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5.0

What a Joy!

Rus (The Russian) was a delight to work with. He was very patient, kind, funny and courteous the entire day as was the other employees we spoke with. Our experience was great even though it took most of the day. We are very satisfied. Thank you.

5.0

What a Joy!

Rus (The Russian) was a delight to work with. He was very patient, kind, funny and courteous the entire day as was the other employees we spoke with. Our experience was great even though it took most of the day. We are very satisfied. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Vickey, thank you for taking the time to share your experience with Davis Chevrolet and Rus. Rus goes above and beyond for his customers and we will make sure to share your kind words with him! Congratulations on your new vehicle, we look forward to seeing you again in the future!

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5.0

GO 2020 Trax Davis Chevrolet

This is the 5th car that I have purchased with Davis. It is always a pleasant experience, which is why I keep going back to purchase my vehicles with them. Everyone is friendly and professional. They do their best to get you the vehicle and the deal that you want. The dealership is always clean.

5.0

GO 2020 Trax Davis Chevrolet

This is the 5th car that I have purchased with Davis. It is always a pleasant experience, which is why I keep going back to purchase my vehicles with them. Everyone is friendly and professional. They do their best to get you the vehicle and the deal that you want. The dealership is always clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Glenda, thank you so much for sharing your experience at Davis Chevrolet. We value you as a customer and are so grateful for the opportunity to earn your business over and over. Our entire team works hard to work with your budget and get you the best deal. Congratulations on your vehicle, we look forward to seeing you again soon!

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