Reviews
Thank you so much for a good service!
Thank you so much for a good service! I really appreciated it. Have a good one!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
highly recommend the Mercedes-Benz of Princeton, very
highly recommend the Mercedes-Benz of Princeton, very happy with the service Paul Lai and Robert Lisi provided.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Overall experience was positive.
Overall experience was positive. However, I was a bit disappointed in the lack of communication regarding the dealership not being able to secure the original car I requested. It was only after I checked in on status of car, I was given information about my new vehicle, but it was a 2024. I am totally thrilled with my new vehicle after some negotiation, but the communication needs just a bit of work. Would have also been a nice touch to add the ceramic coating free of charge! Also want to add really impressed with Robert's knowledge of this car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with our sales and team. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Great service from beginning to end, smooth.
Great service from beginning to end, smooth. Aaron and Robert are very professional and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Great customer service and car was ready within
Great customer service and car was ready within reasonable time frame. Jeff was very professional as well as the other service members
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Very professional throughout.
Very professional throughout. Seamless experience. Delivery took less than 30 mins. Was well informed in advance on the process
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Really informative, helpful and knowledgeable.
Really informative, helpful and knowledgeable. Was very easy to understand. Thanks so much for the exceptional delivery of our new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible review for Vasil & Robert! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
My visit was amazing.
My visit was amazing. From the sales person (Aaron) , his mgr Rueben , and the extremely knowledgeable gentleman I was parked up with to review the options available in my new car. TY so much to all of you who made my day . I will be sending referrals and also coming back. I LOVE MY CAR !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit. Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
They resolved all the issues I reported and let me know
They resolved all the issues I reported and let me know some others to handle later. Jeff was very professional and prompt in responding to text messages as well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
The vehicle went in for service.
The vehicle went in for service. The service and sales department were exceptional and I would highly recommend this dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review for Nicholas! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com