Reviews
I have always received amazing customer service with
I have always received amazing customer service with every visit and my latest visit was great. Nick S. explained everything that was to me and kept me informed on the status of the work. I will not bring my E-350 anywhere else.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
A reliable and respectable business, doesnt offer you
A reliable and respectable business, doesnt offer you features and services you dont need regarding your mercedes. Good concierge services and follow up
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the lovely review! We are thrilled to hear that you had a successful purchase experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
An absolute pleasure purchasing a vehicle from Robert
An absolute pleasure purchasing a vehicle from Robert Knobloch and Mercedes-Benz Princeton! No nonsense and complete professionalism. Would recommend to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Best Mercedes dealers in NJ.
Best Mercedes dealers in NJ. I had a great experience with Ian and Rob. The process was very transparent and smooth. Must recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
No nonsense transaction.
No nonsense transaction. Straight to the point and not asking for too much personal info.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Nick's service is excellent, he is attentive and always
Nick's service is excellent, he is attentive and always responds quickly when you have questions. In fact, I’d give Nick a five plus. Nick and staff were very friendly and polite.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving the Mercedes-Benz of Princeton with your feedback. It was an absolute pleasure assisting you. We hope to see you again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Efficient loaner ready no issues Linda is the best and
Efficient loaner ready no issues Linda is the best and the service was definitely flawless!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review and for making yourself at home while we serviced your vehicle! We are pleased to read it worked out well, and hope you plan to return to Mercedes-Benz of Princeton for any future needs. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Brian Mccoy went above and beyond to help file a refund
Brian Mccoy went above and beyond to help file a refund claim on recall service . I just sent him and email and provided few details and he took care of it. Thank you Brian !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Arno was professional and respectful.
Arno was professional and respectful. Every interaction with this dealership and it's staff has been positive so far!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Great communication with Jeff about status of car,
Great communication with Jeff about status of car, service done promptly! Plus they had great snacks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com