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Mercedes-Benz of Princeton

(5,652 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Michael Hoehman, Service Manager, took personal ownership

Michael Hoehman, Service Manager, took personal ownership of my 2005 MB SL 500 repair. The best service I’ve ever experienced. I will recommend Mercedes Benz of Princeton and Michael to all of my business associates, friends and family

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Your review means a lot to us! We are very pleased that everything went smoothly!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Another great buying experience at MB of Princeton.

Another great buying experience at MB of Princeton. Alex S walked us through the process efficiently and answered all our questions. This is the 3rd car purchased with Alex. Always a pleasure to work with him.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thanks for your perfect A ++++ review for Alex! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Good dealership, excellent service group, great that they

Good dealership, excellent service group, great that they have coffee and bagels for folks who come in early for service

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Dealership is clean, staff is friendly and responsive.

Dealership is clean, staff is friendly and responsive. Short wait time at reception desk. We kept informed of vehicle status.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for your fantastic review for Andrew! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The service was good.

The service was good. The car was ready as promised at the time promised. The service advisor was also nice and helpful

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Consumer response

The car was ready as promised at the time promised. The service advisor was also nice and helpful

A great help with features of the car.

A great help with features of the car. Princeton is a worthwhile place to do business!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

This dealership is extremely well managed and has fairly

This dealership is extremely well managed and has fairly priced service and staffed with knowledgeable service advisors. I have been coming here for years and have been a very satisfied customer.

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  • Overall experience 5.0
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Dealer response

We are so glad to read this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I was informed about what to expect with the service when

I was informed about what to expect with the service when I purchased the vehicle and it was what I expected.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Andrew. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Everything is straightened out with Mercedes Me App and I

Everything is straightened out with Mercedes Me App and I can now remotely start my suv from my phone. Great service provided by Mercedes benz princeton nj

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  • Overall experience 5.0
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Dealer response

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

My first time dealing with MB.

My first time dealing with MB. Everything went smoothly and as expected. Thank you very much.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect, top-tier review for Brian! Enjoy your Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com