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Mercedes-Benz of Princeton

(5,652 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,652 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Excellent service at mercedes benz of Princeton.

Excellent service at mercedes benz of Princeton. I am well pleased. Thank you for the years of great service.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

My experience at MB of Princeton was by far my best car

My experience at MB of Princeton was by far my best car buying experience. I arrived after an issue at MB of Cherry Hill left a bad impression. I called MB of Princeton and was left in the hands of Arno, who was a great salesman. I asked for specifics and he delivered. His experience with years in the industry really shows. He made the experience painless and pleasurable. After the signing was done he put me in the hands of Mr. Lisa who went over all the nuances and settings. He was very patient and thorough. And when he was done I only had one question which he answered immediately. This is the first time I bought a car and someone took the time out to ensure I knew all there was to know about it. Overall this was a terrific experience wit both these gentlemen. I will highly recommend both and MB of Princeton to everyone interested in purchasing a MB.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert did an amazing job explaining the features of my

Robert did an amazing job explaining the features of my E350. He was very patient with me when answering my questions and knowledgeable about the car. I enjoyed the one on one attention which made me feel very special. This is my 4th Mercedes Benz with the dealership and I keep returning because they treat me like a queen!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Mercedes-Benz, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Everyone involved makes the transaction seemless.

Everyone involved makes the transaction seemless. Paul Lai is a gem, and Robert was both patient and clear in explaining how the electronics on the car work.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert Lisi was excellent in explaining all the features

Robert Lisi was excellent in explaining all the features of my 2024 GLE 450. He was courteous and patient. As a result of his ability to be informative i was better able to expeditiously operate my vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

It was pleasure to meet robert !

It was pleasure to meet robert ! Such a great dealer. we highly recommend to deal with him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I was in the area and decided spur of the moment to stop

I was in the area and decided spur of the moment to stop in and see if I could get some questions that were bothering me answered. I was delighted and satisfied with the answers given to me by Rich. He gave knowledgeable and easy to follow instructions that made me more confident with using the car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your super feedback for Robert! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Staff is courteous,knowlegeable and always available to

Staff is courteous,knowlegeable and always available to help. I will recommend others to do business with them.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you. We're so happy to have earned your "Five Star" service review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Jeffrey Hirthler was very helpful in ordering a new tire

Jeffrey Hirthler was very helpful in ordering a new tire for me and having it installed the next day.. also very pleased with the service as well as keeping me informed with the process.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Andy went above & beyond to get my car fixed quickly.

Andy went above & beyond to get my car fixed quickly. The communication was outstanding via phone, text & email and all my questions were answered promptly & with honesty I really appreciate not getting the run around it was a very pleasant experience (considering the circumstances) Thank you to everyone that helped.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com