Reviews
Had a great service experience!
Had a great service experience! I had gotten a flat in my GT53 and because of the unique tires I needed to replace them as the one tire would not hold air. I called the service department and within a few hours they had tires being delivered, then scheduled me for a first thing Saturday appointment and I was out the door in about an 90 minutes. Kudos to all involved.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I had the pleasure of dealing with Arno and Robert.
I had the pleasure of dealing with Arno and Robert. If I could rate them both more than 5 stars I would. They made my experience wonderful from the beginning to end. Everything about the process was smooth & they were both very helpful. I would recommend this dealership to everyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
A bit of a wait before I was seen by a service advisor
A bit of a wait before I was seen by a service advisor (15-20 minutes) but then the process was smooth and straightforward.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Clean friendly environment My experience was one of the
Clean friendly environment My experience was one of the most pleasant experiences I have had purchasing a car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Once again Mercedes Benz of Princeton have outdone
Once again Mercedes Benz of Princeton have outdone themselves. This is now my 4th purchase with them. Tom Knobloch is a fantastic Salesman. This time he really went above and beyond in Customer Service by coming to personally pick me up to bring me to the dealership. Robert Lisi is a Technical Genius and has such a great demeanor and way of teaching the mind-blowing technology of the S580. And last but not least Brian McCoy in Service is always there to help when you need it most. Thank You MB Princeton. You have earned all my business!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Ed is an awesome salesman!
Ed is an awesome salesman! So professional and genuine! He went above and beyond to help me get what I wanted! Also, made pickup day special! Richard the concierge was awesome as well! Thank you both!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Wonderful experience never felt any pressure all my
Wonderful experience never felt any pressure all my questions answered I felt I received a fair price for my trading
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Easy pleasant experience thanks to Arno.
Easy pleasant experience thanks to Arno. Been buying cars here for a long time, always taken car of like family.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Excellent customer service.
Excellent customer service. It was a pleasure working with Vasil and Robert. They made our experience very special.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Paul was kind, courteous, and extremely helpful in
Paul was kind, courteous, and extremely helpful in helping us select our options for our new GLE 450
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com