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Mercedes-Benz of Princeton

(5,649 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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2nd time we purchased a car from Arno Orsini.

2nd time we purchased a car from Arno Orsini.Another quality vehicle,for a fair price.We will be back for a 3rd.Thank you Mercedes Benz of Princeton.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Aaron was wonderful to work with.

Aaron was wonderful to work with. It can be exhausting to purchase a car, but Aaron made it as painless as possible. I highly recommend him and MB of Princeton.

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  • Overall experience 5.0
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Dealer response

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Aaron Pimental was exceptionally efficient, knowledgeable

Aaron Pimental was exceptionally efficient, knowledgeable and a pleasure to work with. He is certainly an asset to your organization.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this wonderful feedback about our sales team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

MB of Princeton and it's service staff provide me with

MB of Princeton and it's service staff provide me with excellent service. Nick and the rest of the team too great care of my 2024 GLC 300. The loaner was a bit small though.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear that you had a great experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Nick is always accommodating and made sure all our

Nick is always accommodating and made sure all our concerns were addressed during our service visit. We always work with Nick because he is the best. Thank you, Nick!

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  • Overall experience 5.0
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Dealer response

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Communications was not easy (4 calls with 4 different

Communications was not easy (4 calls with 4 different persons) until Jeff Hirtler took over. Windshield replacement seems to be done well (so far as good :-)

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Your review means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The staff were patient and polite.

The staff were patient and polite. They walk me through how to operate the car. Showing me the new features on this model,even though I had a Mercedes before.

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  • Overall experience 5.0
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Dealer response

We are super excited that your Mercedes-Benz sales experience was a success, and thank you for the sweet review!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I was promised an owner’s manual, which was supposed to

I was promised an owner’s manual, which was supposed to come with the car, but I never received it despite several requests.

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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review for Robert and Puneet! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert has always been professional and knowledgeable as

Robert has always been professional and knowledgeable as to addressing my many concerns using some of my car’s updated features. He is patient and I never leave until my questions are answered. I always leave with a smile.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! Reviews like yours truly motivate us. Our team is dedicated to providing an exceptional client experience, and we’re thrilled to hear you had a positive visit at Mercedes-Benz of Princeton. We appreciate your support! Best regards, Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

We love Mercedes of Princeton we’ve been going there for

We love Mercedes of Princeton we’ve been going there for 30 years and hopefully another 30 years.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful positive review for Tom and Robert! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com