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Mercedes-Benz of Princeton

(5,648 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,648 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Customer service was superb, efficient, pleasant.

Customer service was superb, efficient, pleasant. Car was brought in for recall issue, was given a loaner, and issue was fixed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Consumer response

I will gladly be back to purchase a hybrid Mercedes down the road.

Always excellent service.

Always excellent service. My service rep is amazing! He is always willing to assist me.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your perfect A ++++ review for Jeff! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Dealt with Arno Orsini.

Dealt with Arno Orsini. Excellent service and good deal. Arno is a gentleman. Would recommend.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Very good experience nice people quick in and out

Very good experience nice people quick in and out time Clean friendly atmosphere They are the best

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful positive review for Robert, Puneet, and George! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert did an extraordinary job orienting me and my wife

Robert did an extraordinary job orienting me and my wife on the vehicle. He took time to program our profiles and opens into the car and explain the features.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert was very knowledgable and professional.

Robert was very knowledgable and professional. He was very friendly and enthusiastic to answer questions.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Everyone was very professional and efficient.

Everyone was very professional and efficient. I am very pleased with everything. A seamless purchase!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Best car buying experience I have ever had.

Best car buying experience I have ever had. Arno was excellent is helping us choose the best car and options for our wants and needs. He was very professional and was so well informed about Mercedes that we knew instantly he was who we wanted to work with. He helped us with every step of the process and then had John do a very detailed introduction to our new car. We had to drive past another dealer to get to Mercedes-Benz of Princeton, but definitely was worth it for the word class service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations, and good luck with your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I'm happy with mercedes me services and explanation

I'm happy with mercedes me services and explanation provided. Disappointed that services cost a yearly subscription of 150, but that is on mercedes not this dealership. Interactions here have been pleasant so far.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review for Richard! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Alex and team at MB Princeton did a great job!

Alex and team at MB Princeton did a great job! Second purchase with Alex was very smooth, in and out in less than an hour.

Rating breakdown (out of 5):
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  • Overall experience 4.0
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review for Robert and Alex! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com