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Mercedes-Benz of Princeton

(5,647 reviews)
Visit Mercedes-Benz of Princeton
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–6:00pm
Tuesday 9:00am–8:00pm 8:00am–6:00pm
Wednesday 9:00am–8:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2015 state dealer award 2014 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (609) 524-0005 (609) 524-0005
Used (609) 216-7092 (609) 216-7092
Service (609) 454-0688 (609) 454-0688

Reviews

(5,647 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Princeton from DealerRater.

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Linda Tague helped us to set up the 50K service last

Linda Tague helped us to set up the 50K service last week. Our 2015 ML350 came out like new after the car wash and detailing by the service team. The shuttle service was very convenient. Overall, it was an excellent experience. Thanks!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible service review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

I was looking at several different cars from various

I was looking at several different cars from various dealers and Tom Knobloch was the best! Never did I feel like I was being persuaded or pressured. Tom’s vast knowledge of the cars was also very impressive! Richard Brittingham is also a genius! So grateful for him explaining all of the technical features as well as the media! And it’s ongoing as I’m still learning. Hands down the best car buying experience I’ve ever had!! Julie Ferguson

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Your review for Richard and Tom means so much to us! We are very pleased that everything went smoothly!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

They help me with what I need and there was very nice and

They help me with what I need and there was very nice and polite very much

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Everything went so smoothly.

Everything went so smoothly. The staff were knowledgeable, courteous and professional. We would highly recommend the dealership and Mercedes vehicles.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thanks for your perfect A ++++ review for our team! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Mercedes-Benz Princeton (MB P) is the epitome regional

Mercedes-Benz Princeton (MB P) is the epitome regional dealership reflecting the highest quality with excellent professional customer sales, and car service support representatives I find presented to me as a vehicle purchase client. My interaction with their experienced sales representative (Douglas Greces), stimulated from my family’s outstanding ongoing continuous relationship with their car maintenance at MB Princeton, in addition to the dealership sales manager’s interaction with customer care, and the sales representative’s tremendous facilitation of structuring a mutually acceptable transaction, then combined with the assigned professional assistant to share and update the valuable car driving control information for safety and long term continuous care of the vehicle sold to me as a customer, is superb and enhanced my great appreciation to purchase my current vehicle! Douglas Greces and Robert John Lisi extends much appreciated and valued impact to our relationship with MB Princeton! We are thoroughly comfortable, confident and thrilled about the total package and options available for our vehicle we purchased at MB P. Doug and Robert truly brought the brightest light for joy and happiness to our decision making team. Sincerely, Arthur & Sharon Gore

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Providing outstanding customer care with a smile is always a top priority!~ Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Had a great experience with Robert.

Had a great experience with Robert. He was very knowledgeable about the car and explained everything in detail. He was very courteous too. Thank you Robert for your time and help.

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  • Overall experience 4.0
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Dealer response

Thank you for the lovely review! Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

We were well prepared to accept and drive our new car.

We were well prepared to accept and drive our new car. Robert took time to make sure we understood all of the features and offered future help if we needed.

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  • Overall experience 5.0
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Dealer response

Thank you so much for sharing this wonderful feedback about our sales and concierge team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

The sales rep I dealt with along with the ease of trading

The sales rep I dealt with along with the ease of trading my vehicle in was seamless.. would absolutely recommend this dealer if you’re in the market for a Mercedes.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Robert took time to explain different features of MBUX

Robert took time to explain different features of MBUX system and made us comfortable to navigate most of the key functions in the car. He is very professional to deal with. I would recommend working with him. Entire team is very good.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your stellar review! We appreciate your business and look forward to helping you with any questions on your all-new Mercedes-Benz! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Customer service was superb, efficient, pleasant.

Customer service was superb, efficient, pleasant. Car was brought in for recall issue, was given a loaner, and issue was fixed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Consumer response

I will gladly be back to purchase a hybrid Mercedes down the road.