Reviews
Friendly and well informed staff about the car Hassle
Friendly and well informed staff about the car Hassle free and smooth transaction, on time very satisfied
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Everything went smoothly and quickly!
Everything went smoothly and quickly! Great experience from start to finish. Robert and Tom were superb.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing this wonderful feedback about our sales and concierge team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Was a fast and great experience working with the
Was a fast and great experience working with the Princeton mgmt team. I couldn't have asked for a better experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Reviews like yours really keep us motivated! Our team strives to deliver an excellent client experience, and are glad you found this to be the case during your visit at Mercedes-Benz of Princeton! Thank you! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Beautiful cars, staff and awesome service!
Beautiful cars, staff and awesome service! What more can I say then...should've purchase car from here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive 5 Star review for Nick, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Dale Cook was a pleasure to work with!
Dale Cook was a pleasure to work with! He was knowledgeable and organized and very prepared for our appointments. We very much appreciated the ease and timeliness of the process. In addition, it was extremely helpful to have Robert's assistance to familiarize us with the car's components and his detailed instruction will go a long way in maximizing the benefits of our new car. He immediately emailed us as well, giving us an easy way to access him with any questions. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic sales feedback! Thanks again for the 5 Star recommendation for Dale and Robert, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Great experience buying our first Mercedes.
Great experience buying our first Mercedes. Not a fan of the almost $400 doc fee though!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you. We're so happy to have earned your "Five Star" sales review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
We just pricked up our third E Class from this dealer.
We just pricked up our third E Class from this dealer. Over all the staff are friendly and attentive to the customers needs. But what makes good dealerships great are the sales staff. Our salesperson Dale Cook is not only helpful and knowledgeable but the main reason we have purchased our 3 E Classes from this dealership. He listens to what we want and never over sells. He knows his product and is never pushy. He is always there to answer any and all questions. He led us through the process to order our new 2024 sight unseen. Honesty, integrity that's Dale. Thanks Dale, Marty & Donna
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review for Dale and Robert. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Everyone I encountered at this dealership was a
Everyone I encountered at this dealership was a first-rate professional and I'm so glad I found them! This was the first time I dealt with this dealership. I've used 2 other dealerships over the last 20 years (one near home and one near work) and Princeton blows them both away and I didn't realize what I was missing! I reached out to this dealer after using MB's website to locate a GLE 450e that I wanted to buy. I connected with Dale Cook who made the whole transaction so easy and uncomplicated. He was actually the 3rd dealer I reached out to buy this car but the first one who took the time to call me back and work with me. The car wasn't actually at the dealer yet so Dale let me put a deposit down to hold it. When the car arrived, I drove to get it and Dale had everything ready for me. The whole transaction was quick and easy. Then I spent time with someone who showed me all of the features of the car - it was a little overwhelming but he was very patient. I've had the car for a few weeks now and it is a dream! Thanks to Dale and his professionalism, I am willing to drive there for service even though there are other dealers closer to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your incredible review for Dale and Robert John! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
I am always pleased with the service I am provided at
I am always pleased with the service I am provided at Princeton Mercedes! Thank you to Jeff and his team for always taking great care of my car!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review means so much to us! We are very pleased that everything went smoothly working with Jeff!!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
This was the easiest car purchase we have ever made.
This was the easiest car purchase we have ever made. Everyone at the Princeton Mercedes dealership was great. Arno made the sales process easy and Robert gave us a thorough orientation into all of the amazing features of our car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
