Reviews
I’ve been coming to Mercedes Princeton for over 10 years
I’ve been coming to Mercedes Princeton for over 10 years and my recent visit was the most successful in all those years. It is now much more team oriented, efficient and friendly. It feels like the service dept actually cares about you and the car. Congrats on the improvements you have made.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our team. We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Excellent, everything was perfect, can’t say
Excellent, everything was perfect, can’t say enough Great things. A 10+ for Aaron Pimental. Hooray for Princeton Mercedes .will definitely go back and refer Friends and family members.A big thank you to all, A great car shopping experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
These are the nicest group of people.
These are the nicest group of people. My experience with the service departments at various dealerships scan decades. Now that i discovered Michael Hoehman at the service department of this company, I am comfortable going just to MB Princeton. So comfortable in fact,I purchased another vehicle while picking up my car....
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate, and are grateful for your continued loyalty!!~ Thank you so much for sharing! We look forward to assisting you next time at Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
This was my first experience buying a Mercedes Benz
This was my first experience buying a Mercedes Benz vehicle. I reached out to MB of Princeton as I use to pass it daily on the way to work and because of co-workers experiences. I was not dissapointed. Doug Greces was the salesman I worked with on my deal. I never walk into a dealership without first nailing down a general deal on any vehicle I purchase. In this regard, Doug was very patient and always responsive to my questions and concerns. Excellent job! Once the paperwork was out of the way I was turned over to Robert Lisi who introduced me to my new Mercedes and take delivery. Robert did an exceptional job explaining all the "bells & whistles" on the vehicle as well as sending me informative videos of different features. I really enjoyed my buying experience at MB of Princeton, which is something I don't normally say when buying a new car. Everyone I encountered at the dealership was polite and helpful. Thanks to the whole team for making this a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Wonderful overall experience.
Wonderful overall experience. Jeff is very attentive and follows through. The car was returned in excellent condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic service feedback for Jeff! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Hassel free service as always.
Hassel free service as always. Mr. Brian McCoy is my go to service consultant. He always keeps informed about the process and very prompt always.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Ian was fantastic as well as the rest of the team at
Ian was fantastic as well as the rest of the team at Princeton. We noticed a couple of minor issues with the vehicle and it was addressed immediately. We felt no pressure and felt that our wishes were being addressed and understood. Excellent customer service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your incredible review! We are so happy and pleased that you love your Mercedes-Benz of Princeton Experience! Happy Motoring!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Service experience was excellent.
Service experience was excellent. Had a flat tire and brought in the car with no appointment. They had the tire in stock and replaced it for me on the spot. Brian was a pleasure to deal with. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your perfect A ++++ review for Brian! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
We loved working with Arno!
We loved working with Arno! He was knowledgeable, professional ‘ courteous. We have purchased many Mercedes throughout the years, but we will only deal with Arno in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review! Thanks for visiting Mercedes-Benz of Princeton - we look forward to seeing you again next time!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
Outstanding customer service and maintenance, as always.
Outstanding customer service and maintenance, as always. Many thanks to Mr. Andy Horne, service advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with us. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com
