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Hendrick Toyota of Wilmington

(2,690 reviews)
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

Reviews

(2,690 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

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Molly is very personable, professional, very responsive

Molly is very personable, professional, very responsive and great to work with. She is great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cafe, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Melisa helped me and was great.

Melisa helped me and was great. Nice and helpful. Came in for a routine service and it only took 15 mins!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Natalie Harrison, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Matt Reed was great!

Matt Reed was great! We had a great experience and plan to buy future cars from him and Hendricks Toyota!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Eric, thank you so much for your positive comments about Hendrick Toyota Wilmington!

Charity King was so helpful and really listened to all

Charity King was so helpful and really listened to all our needs! The buying a car can be stressful but she made it so much less stressful!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Amy Stewart, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

Love my new red Tacoma from Kim who is the best !

Love my new red Tacoma from Kim who is the best !!! She has sold me 2 cars - Josh in finance is amazing too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lisa, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Ms. Kim is the most cheerful and enthusiastic

Ms. Kim is the most cheerful and enthusiastic receptionist I have ever had the pleasure of speaking to.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cam Jacobs, we're happy to hear you had such a positive experience with our team!

I appreciate John Irving, Service Advisor for

I appreciate John Irving, Service Advisor for recommending fuel/ air induction service which I will complete next month. Very helpful advice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carole, thank you so much for your positive comments about Hendrick Toyota Wilmington!

I have purchased several vehicles from Hendrick Toyota of

I have purchased several vehicles from Hendrick Toyota of Wilmington and always had a great experience. My latest purchase with the help of Molly Fallon was even better! Molly is knowledgeable, helpful, and really likes helping the customer every step of the way! Thank you Molly!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Paul S, we are very happy to have provided you with such a positive experience!

Doug did an amazing job servicing my Toyota Highlander.

Doug did an amazing job servicing my Toyota Highlander. We bring all of our vehicles to him for service. I will continue to have our family's vehicles serviced there

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Stacy, thank you so much for your positive comments about Hendrick Toyota Wilmington!

I had a great experience with Doug.

I had a great experience with Doug. He handled all of my concerns with great care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Doug S, thank you for sharing your positive experience!