Skip to main content

Hendrick Toyota of Wilmington

(2,691 reviews)
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

Reviews

(2,691 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

Want to share your experience with this dealership?

Write a review

I had a great experience with Doug.

I had a great experience with Doug. He handled all of my concerns with great care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Doug S, thank you for sharing your positive experience!

William Sykes was great, made sure my appointment was

William Sykes was great, made sure my appointment was kept promptly and work done quickly, effectively and efficiently

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Steve, thanks for your praise and kind comments about our team.

Had a great salesman today he was very helpful in every

Had a great salesman today he was very helpful in every way and he would answer our questions in the way I would have if I was selling the auto he was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John C Sullivan, thanks for your praise and kind comments about our team.

The experience was flawless from start to finish.

The experience was flawless from start to finish. Outstanding customer service, quick and easy. especially from Ben !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Li, we're happy to hear you had such a positive experience with our team!

Tamie Clarke helped us out with a complex situation and

Tamie Clarke helped us out with a complex situation and was very nice. Thanks for all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ron, we are very happy we could provide you with a positive experience!

👍 5⭐ 5⭐ 5⭐ 5 ⭐ 5⭐5⭐5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐

👍 5⭐ 5⭐ 5⭐ 5 ⭐ 5⭐5⭐5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐ 5 ⭐

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

B, we're happy to hear you had such a positive experience with our team!

Very professional dealership.

Very professional dealership. Knowledgeable staff. Matthew kept me advised of the status of my new Venza’s arrival. He also spent time going over all the features of the vehicle. I’m a very happy customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Cate, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!

Alex Jones is the man.

Alex Jones is the man. If you are in the market for a new or preowned vehicle go here. You will not regret it one bit. Awesome people and an awesome dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

John White, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Alex Jones was an absolute pleasure to work with!

Alex Jones was an absolute pleasure to work with! He was thorough and conversant with the process of buying out my lease. I definitely recommend Alex Jones when looking to buy or lease a car. Thank you Alex for such an enjoyable and easy experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Alexandra, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

Took my vehicle in for the first service after I bought

Took my vehicle in for the first service after I bought it, and Lana Rozier was my service agent and did a fabulous job. Service was great, quick, easy and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Sp, we are very happy we could provide you with a positive experience!