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Hendrick Toyota of Wilmington

(2,690 reviews)
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

Reviews

(2,690 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

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Had a great experience buying a certified pre-owned

Had a great experience buying a certified pre-owned vehicle here. Kim Wehinger was so helpful, kind, reasonable, and transparent with us. She was respectful and stepped away to let us discuss without being pushy. Kim helped us find a good match for us and had a good attitude with us. She seemed to care about us and tried to give us good and reasonable advice. Her great personality and very personalized sales experience were huge for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Nick, thank you for your kind words and this wonderful review!

William Sykes helped me while I was as getting my car

William Sykes helped me while I was as getting my car maintenances. He was very kind and efficient. Definitely recommend him if you bring your car in to the service department!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Marissa Estep, thank you for taking the time to leave a review for us at Hendrick Toyota Wilmington. We're happy we could meet your expectations!

Jonathan Boswell was a great guide through the purchase

Jonathan Boswell was a great guide through the purchase process at Hendricks Toyota for our new Highlander Platinum. Kudos to both he and the dealer. My wife loves the new car. Many thanks! Steve Sherard

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steve, thank you so much for your positive comments about Hendrick Toyota Wilmington!

I bring all 5 of my family's Toyota vehicles to this

I bring all 5 of my family's Toyota vehicles to this dealership for service and William Sykes always makes the experience enjoyable and painless. He is always professional, and thoughtful and strives to make sure everything is taken care of in an efficient manner so I am not waiting too long. Employees like William keep my coming back to this dealership to get my vehicles serviced. Thanks again William! Andy Clymer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Andy, we're happy to hear you had such a positive experience with our team!

Jeremy Johnson @ Hendricks in Wilmington provided great

Jeremy Johnson @ Hendricks in Wilmington provided great customer service! Efficient, friendly and quick turnaround time. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Lisa, we're so glad that we were able to go above and beyond your expectations!

I have always had to come in last minute, and needed

I have always had to come in last minute, and needed immediate repairs. Bill Sykes has always squeezed me in and has taken great care of me and my vehicle as if it were his own. I know I can always call him and he’s always got my back! He has helped me with rentals while they work on my car as well. They are always trying to make the experience at Toyota as seem less and possible. I have been coming here for years and will continue to do so as long as Bill Sykes is there. Thank you guys for all you do!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Liz Smith, thank you for sharing your positive experience!

Curtis was wonderful.

Curtis was wonderful. He was very considerate of our time and busy schedule. He was knowledgeable, friendly and made sure we had all the info we needed. Awesome experience! Eric in the finance dept was also a very positive part of our Hendricks experience. Again an overall awesome experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Misty, thank you so much for your positive comments about Hendrick Toyota Wilmington!

Curtis Levy was the best salesman I ever had the pleasure

Curtis Levy was the best salesman I ever had the pleasure of doing business with. He will get the job done!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

David Berres, we're happy to hear you had such a positive experience with our team!

Doug did a great job!

Doug did a great job! Amazing service was done quicker than expected. Such a great experience, thank you!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Aubrey Lueck, thank you for your kind words and this wonderful review!

Very nice and professional.

Very nice and professional. Pleasant experience and knowledgeable. Thanks to Camden for all the help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chris Newton, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Toyota Wilmington!