Reviews
Had a great experience working with John Spence to buy a
Had a great experience working with John Spence to buy a new Highlander! Outstanding service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Melissa, we're happy to hear you had such a positive experience with our team!
Awesome service and friendly atmosphere.
Awesome service and friendly atmosphere. Genesis was great to deal with as was our finance officer. We live the new Grand Highlander and all the accessories that came with it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Louis Kennedy, we are so happy to read such a great review about Hendrick Toyota Wilmington!
Scheduled service for 15,000 miles plus wheel balancing
Scheduled service for 15,000 miles plus wheel balancing and alignment performed in a timely manner. Service personnel both courteous and professional. Dealership service is highly recommended.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gps1943, we are so happy to read such a great review about Hendrick Toyota Wilmington!
William Sykes in the service department is amazing.
William Sykes in the service department is amazing. He always takes great care of me when I bring my vehicles in for service and this last time was no different. On a Saturday afternoon my truck would not crank. I called William, let him know what was going on and that I would have the truck towed in for repair. When AAA was unable to provide a tow, I called William back and he had a tow truck on its way to get me and when I got there, he had a rental ready to go. William?s customer service and quality of work is second to none.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Athan, reviews like this give us motivation and help us ensure we provide high-quality care.
Tyler Larkin was my service rep.
Tyler Larkin was my service rep. Was very informative and let me know what the service plan was. Great experience, would bring my car back without hesitation .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Mikewilmingtonnc, we are very happy to have provided you with such a positive experience!
Fantastic sales person in Kim Wehinger!
Fantastic sales person in Kim Wehinger! From start to finish, she was professional, attentive, and patient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Priscilla Zambor, we're happy to hear you had such a positive experience with our team!
Friendly courteous and quickly able to complete the major
Friendly courteous and quickly able to complete the major repairs. They kept in constant contact keeping me aware of all issues some I didn't even know about, most of which was covered under my extended warranty
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Frank, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!
Fast service at Hendrick Toyota, answered all my
Fast service at Hendrick Toyota, answered all my questions. Very helpful and nice. Thank you Austin Taylor!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Norma, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!
Kim did a phenomenal job getting me the perfect ride
Kim did a phenomenal job getting me the perfect ride after an accident and no way to get to work in a quick and timely matter, and also a great deal !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Th, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!
Austen Jones!
Austen Jones! I will be requesting him from now on! He has great costumer service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Officer Harris, we're happy to hear you had such a positive experience with our team!