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Hendrick Toyota of Wilmington

(2,598 reviews)
2024 regional dealer award
View 7 awards
2024 regional dealer award 2024 national dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2019 consumer dealer award

Reviews

(2,598 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick Toyota of Wilmington from DealerRater.

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Kim Super helpful and explained everything , well helping

Kim Super helpful and explained everything , well helping me get into a car with a decent monthly payment. It’s an automatic and drives fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tori Petron, thank you for your kind words and this wonderful review!

Kim Wehinger was an awesome associate to work with!

Kim Wehinger was an awesome associate to work with! She went above and beyond to help myself and my family secure a brand new RAV4 and we couldn’t be happier with the turnout of our experience. This is our family vehicle for the foreseeable future and we couldn’t thank her enough for how well she took care of myself, my wife and our kiddo. Thank you again Kim, we greatly appreciate your hard work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tim Peters, thanks for your praise and kind comments about our team.

Kim was great helping us get a New Rav 4 and Thomas in

Kim was great helping us get a New Rav 4 and Thomas in Finance was wonderful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Janet Hunt, we're happy to hear you had such a positive experience with our team!

Kim Wehinger was very Fabulous and professional , she was

Kim Wehinger was very Fabulous and professional , she was recommended by someone and she is great. Love the new Rav 4 XLE

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Tao Keller, thank you for sharing your positive experience!

Great service fast and fixed the issue, would go back

Great service fast and fixed the issue, would go back again, great service and would do it again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Brian Rhino, we are so happy to read such a great review about Hendrick Toyota Wilmington!

Quick service.

Quick service. Frequent texts to keep me informed. Gave a good explanation of repairs, informed me of tire wear, etc. Very professional service tech. Would ask for him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Greg, we are so pleased you enjoyed your visit to Hendrick Toyota Wilmington!

Travis was wonderful to work with.

Travis was wonderful to work with. He listened to what I was looking for rather than attempting to sell me something just to sell me something. Because he listened to what I wanted he found me the perfect auto for me. I do not want to leave Jewel out without giving her a big thank you for being so quick to respond to me and get Travis in touch with so quickly. The entire process could not have more flawless and simple because of Travis and Nikki in the finance department. Thanks for having such great people working at Hendrick Toyota. I?ll be back to buy again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi David Spencer, thank you so much for your positive comments about Hendrick Toyota Wilmington!

Austin Taylor is wonderful.

Austin Taylor is wonderful. He repaired my key fob quickly and professionally! Amazing service at Hendrick!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carol, we are so happy to read such a great review about Hendrick Toyota Wilmington!

It was a great buying experience.

It was a great buying experience. Austin was very knowledgeable and helpful in my buying process. 10 out of 10 experience, I highly recommend buying here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Matthew Blanks, thank you for your kind words and this wonderful review!

Relaxing reading time while my car was being inspected?

Relaxing reading time while my car was being inspected? that?s my review?just a few words. I do not like doing reviews. That is it?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are always more than happy to assist you if anything else comes up. Take care!