Reviews
They helped me find the best vehicles to test and followed up so I was able to drive the perfect car off the lot a week later.
They helped me find the best vehicles to test and followed up so I was able to drive the perfect car off the lot a week later.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We're glad you found the perfect car a week later at Van Horn Hyundai of Fond Du Lac. Thanks for your feedback, Kelly!
I purchased a Sonata from Van Horn. I saw on this site that Bryan Christie had multiple good reviews so I specifically asked for him. I am happy to report that Bryan lived up to the hype: he was knowledgeable, friendly, and respected our time when we went in for a test drive. Bryan was also excellent in having no-pressure and candid pricing discussions about the Sonata. No pushy salesman stuff that everyone hates. Just factual details about the price. To top it off, I made things complicated by purchasing the vehicle remotely, without going back into the store directly. Despite this, Bryan was superb in his communications and very patient with me when I wanted more detail or information about how to do this process. Finally, Van Horn delivered the vehicle to my driveway for no extra charge. Everyone throughout this process was a delight, even the finance guy, Tyler, who deserves his own shoutout. If you're reading this review, you know what I mean - finance guys can sometimes be a different breed - but Tyler respected my answers and was consistently polite. My market research shows that I got this car at a good price. I made the process complicated, and yet I ended up with a great experience because the folks here wanted my business and put in the work to make it happen. I can see why this dealership lives up to its high rating.
I purchased a Sonata from Van Horn. I saw on this site that Bryan Christie had multiple good reviews so I specifically asked for him. I am happy to report that Bryan lived up to the hype: he was knowledgeable, friendly, and respected our time when we went in for a test drive. Bryan was also excellent in having no-pressure and candid pricing discussions about the Sonata. No pushy salesman stuff that everyone hates. Just factual details about the price. To top it off, I made things complicated by purchasing the vehicle remotely, without going back into the store directly. Despite this, Bryan was superb in his communications and very patient with me when I wanted more detail or information about how to do this process. Finally, Van Horn delivered the vehicle to my driveway for no extra charge. Everyone throughout this process was a delight, even the finance guy, Tyler, who deserves his own shoutout. If you're reading this review, you know what I mean - finance guys can sometimes be a different breed - but Tyler respected my answers and was consistently polite. My market research shows that I got this car at a good price. I made the process complicated, and yet I ended up with a great experience because the folks here wanted my business and put in the work to make it happen. I can see why this dealership lives up to its high rating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Spencer, congratulations on your new Hyundai Sonata! We’re happy you chose to work with Bryan and Tyler! Thank you for choosing Van Horn Hyundai of Fond Du Lac! We appreciate your business, your feedback, and we hope to see you again soon!
Thought I was treated very fairly . Salesman Sean Fitzgerald was great with helping me locate the vehicle that I wanted . He was very personable and easy to work with . He took plenty of time to go through all of the options and controls of the vehicle after the sale . Tyler Wuest the financial manager worked hard to help set up the loan and I felt that he really listened to me and explained the warranty and my options . They have an excellent staff there and I will surly recommend Van Horn Hyundai to my family and friends . It was a very pleasant experience compared to other dealerships that I have worked with in the past .
Thought I was treated very fairly . Salesman Sean Fitzgerald was great with helping me locate the vehicle that I wanted . He was very personable and easy to work with . He took plenty of time to go through all of the options and controls of the vehicle after the sale . Tyler Wuest the financial manager worked hard to help set up the loan and I felt that he really listened to me and explained the warranty and my options . They have an excellent staff there and I will surly recommend Van Horn Hyundai to my family and friends . It was a very pleasant experience compared to other dealerships that I have worked with in the past .
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recommending Van Horn Hyundai of Fond Du Lac! It makes our day to hear that Sean, Tyler, and the team made your experience so smooth and enjoyable. We look forward to serving you and yours in the future!
Bryan was fantastic helping us find our new Elantra. He was patient and informational showing us a variety of vehicles. Highly recommend both him and the dealership!
Bryan was fantastic helping us find our new Elantra. He was patient and informational showing us a variety of vehicles. Highly recommend both him and the dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the glowing review! We're glad Bryan was so helpful in your buying process. Enjoy your new Elantra, and we hope to see you again at Van Horn Hyundai of Fond Du Lac!
Easy purchase. Very helpful, friendly. Thank you. A 5 rating. Underdtand9ng of what wr wantef.. thanks so much.
Easy purchase. Very helpful, friendly. Thank you. A 5 rating. Underdtand9ng of what wr wantef.. thanks so much.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Carl - We are grateful for your kind words about our helpful and friendly team! It's wonderful to see you had a seamless car-buying experience at Van Horn Hyundai of Fond Du Lac. Please let us know if we can be of help again!
The weekend before I came in, a friend of mine mentioned she had just bought the same vehicle from this dealership and had a great experience, but I didn’t realize just how amazing of a time I’d have until I experienced it myself and I’m so glad I did. Without a doubt the most incredible experience in a dealership, and in purchasing a vehicle, that I’ve ever had. I’m fully confident anyone choosing this dealership would have an identical experience. I was welcomed as family, offered snacks and drinks, was completely heard in each question I asked and comment I made, was treated with respect, approached by everyone with kindness and a smile, and was reassured that my excellent experience with them meant more to them than just selling a car. They truly value the customer service they provide and follow through on that in their actions and how they treat and follow up with their customers. I am certain Van Horn Hyundai of Fon Du Lac wouldn’t hire just anyone onto their sales team, and that anyone you work with would be fantastic, but Sean really is the guy to see! He was personable and truly made my time there SO MUCH FUN! It felt as relaxed and upbeat as buying a car from a long-time friend. Tyler on the finance side of the process never made me feel pressured and did what he could to ensure I walked out of there totally satisfied with my deal. Eric, the GM, was so friendly and I appreciated that he greeted me and remembered me when right away when I returned to finalize everything. I will be referring all friends and colleagues to this location, and recommending Sean, for as long as forever!
The weekend before I came in, a friend of mine mentioned she had just bought the same vehicle from this dealership and had a great experience, but I didn’t realize just how amazing of a time I’d have until I experienced it myself and I’m so glad I did. Without a doubt the most incredible experience in a dealership, and in purchasing a vehicle, that I’ve ever had. I’m fully confident anyone choosing this dealership would have an identical experience. I was welcomed as family, offered snacks and drinks, was completely heard in each question I asked and comment I made, was treated with respect, approached by everyone with kindness and a smile, and was reassured that my excellent experience with them meant more to them than just selling a car. They truly value the customer service they provide and follow through on that in their actions and how they treat and follow up with their customers. I am certain Van Horn Hyundai of Fon Du Lac wouldn’t hire just anyone onto their sales team, and that anyone you work with would be fantastic, but Sean really is the guy to see! He was personable and truly made my time there SO MUCH FUN! It felt as relaxed and upbeat as buying a car from a long-time friend. Tyler on the finance side of the process never made me feel pressured and did what he could to ensure I walked out of there totally satisfied with my deal. Eric, the GM, was so friendly and I appreciated that he greeted me and remembered me when right away when I returned to finalize everything. I will be referring all friends and colleagues to this location, and recommending Sean, for as long as forever!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Kendil, we're delighted to hear about your incredible experience at Van Horn Hyundai of Fond Du Lac! We truly appreciate your high praise for Sean, Tyler, and Eric. Thank you for your recommendation!
Colin was great to work with! He's got an easygoing, pleasant personality which made the car buying experience easy. I got a warm, at home feeling at Van Horn as it seems all of the employees really care about you.
Colin was great to work with! He's got an easygoing, pleasant personality which made the car buying experience easy. I got a warm, at home feeling at Van Horn as it seems all of the employees really care about you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mary, thank you for sharing your fabulous feedback about Colin and the team! We are thrilled to hear you felt right at home here at Van Horn Hyundai of Fond Du Lac!
Truly committed to customer satisfaction & providing buyers with the best possible experience. We couldn’t have been more pleased with salesman, Sean.
Truly committed to customer satisfaction & providing buyers with the best possible experience. We couldn’t have been more pleased with salesman, Sean.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Lou Ann, it's fantastic to hear you had such a great experience with Sean at Van Horn Hyundai of Fond Du Lac! Thank you for sharing your feedback. We hope to see you again!
Bryan was awesome to work with. He worked hard for our business. We will buy from him again.
Bryan was awesome to work with. He worked hard for our business. We will buy from him again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy that our Van Horn Hyundai of Fond Du Lac team delivered an excellent experience. It's wonderful to hear you were in capable hands with Bryan. Thank you, Ciriack!
I truly cannot say enough amazing things about Van Horn Hyundai of Fond du Lac and their entire team!! I had my heart set on a specific Jeep located in Stoughton, but couldn’t make it there in time—and the Fond du Lac team stepped in and made it happen. They arranged to bring the vehicle up so I didn’t have to make a 2.5 hour drive… and here’s the kicker—they had nothing to gain from my purchase. This Jeep had to go through a Jeep dealership, meaning they were simply acting as the middleman… yet you would have thought I was buying a brand new Ferrari from them with how I was treated!! Dave went above and beyond in a way you just don’t see anymore. He stayed late on his day off and even came back after picking his wife up from the airport just to make sure the last few minutes of my deal were handled and that I was taken care of. That level of dedication is unreal. Brian stepped in seamlessly while Dave was out and was just as friendly, welcoming, and helpful. The whole team truly works together and it shows. And Brad and Tyler in finance—WOW. They were honest, educational, and genuinely had my best interest in mind. No pressure, no gimmicks, no pushing unnecessary add-ons—just real, transparent advice on what made sense for me. That alone is rare and so appreciated. To top it all off, I had my dog with me and they treated him like part of the family—love, hugs, treats… the whole experience just felt comfortable, fun, and stress-free from start to finish. I honestly wish I could buy a new vehicle every week just to work with this team again 😂 10/10 recommend Van Horn Hyundai of Fond du Lac to ANYONE looking for a vehicle. This is how car buying should feel!!
I truly cannot say enough amazing things about Van Horn Hyundai of Fond du Lac and their entire team!! I had my heart set on a specific Jeep located in Stoughton, but couldn’t make it there in time—and the Fond du Lac team stepped in and made it happen. They arranged to bring the vehicle up so I didn’t have to make a 2.5 hour drive… and here’s the kicker—they had nothing to gain from my purchase. This Jeep had to go through a Jeep dealership, meaning they were simply acting as the middleman… yet you would have thought I was buying a brand new Ferrari from them with how I was treated!! Dave went above and beyond in a way you just don’t see anymore. He stayed late on his day off and even came back after picking his wife up from the airport just to make sure the last few minutes of my deal were handled and that I was taken care of. That level of dedication is unreal. Brian stepped in seamlessly while Dave was out and was just as friendly, welcoming, and helpful. The whole team truly works together and it shows. And Brad and Tyler in finance—WOW. They were honest, educational, and genuinely had my best interest in mind. No pressure, no gimmicks, no pushing unnecessary add-ons—just real, transparent advice on what made sense for me. That alone is rare and so appreciated. To top it all off, I had my dog with me and they treated him like part of the family—love, hugs, treats… the whole experience just felt comfortable, fun, and stress-free from start to finish. I honestly wish I could buy a new vehicle every week just to work with this team again 😂 10/10 recommend Van Horn Hyundai of Fond du Lac to ANYONE looking for a vehicle. This is how car buying should feel!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Shado, your glowing review made our day! We're so glad Dave, Brian, Brad, Tyler, and the whole team made your experience smooth and enjoyable. Thank you for choosing Van Horn Hyundai of Fond Du Lac! We wish you many miles in your Jeep!