Van Horn Hyundai of Fond du Lac

Very Good sales team but hard selling on the closing end and I was hoping that would be better, but Jake was great and car we love it

Amazing service from Brian Christie’s and Jake! I love my new car!! Highly recommend!

Bryan was fantastic! Really pleased with our experience at Van Horn Hyundai. We asked about vehicles at their other stores and they were happy to bring them over for us to test drive!

Very personable, easy to work with. Explained things very well. Answered every question I had.

They helped me find the best vehicles to test and followed up so I was able to drive the perfect car off the lot a week later.

I purchased a Sonata from Van Horn. I saw on this site that Bryan Christie had multiple good reviews so I specifically asked for him. I am happy to report that Bryan lived up to the hype: he was knowledgeable, friendly, and respected our time when we went in for a test drive. Bryan was also excellent in having no-pressure and candid pricing discussions about the Sonata. No pushy salesman stuff that everyone hates. Just factual details about the price. To top it off, I made things complicated by purchasing the vehicle remotely, without going back into the store directly. Despite this, Bryan was superb in his communications and very patient with me when I wanted more detail or information about how to do this process. Finally, Van Horn delivered the vehicle to my driveway for no extra charge. Everyone throughout this process was a delight, even the finance guy, Tyler, who deserves his own shoutout. If you're reading this review, you know what I mean - finance guys can sometimes be a different breed - but Tyler respected my answers and was consistently polite. My market research shows that I got this car at a good price. I made the process complicated, and yet I ended up with a great experience because the folks here wanted my business and put in the work to make it happen. I can see why this dealership lives up to its high rating.

Thought I was treated very fairly . Salesman Sean Fitzgerald was great with helping me locate the vehicle that I wanted . He was very personable and easy to work with . He took plenty of time to go through all of the options and controls of the vehicle after the sale . Tyler Wuest the financial manager worked hard to help set up the loan and I felt that he really listened to me and explained the warranty and my options . They have an excellent staff there and I will surly recommend Van Horn Hyundai to my family and friends . It was a very pleasant experience compared to other dealerships that I have worked with in the past .

Bryan was fantastic helping us find our new Elantra. He was patient and informational showing us a variety of vehicles. Highly recommend both him and the dealership!

Easy purchase. Very helpful, friendly. Thank you. A 5 rating. Underdtand9ng of what wr wantef.. thanks so much.

The weekend before I came in, a friend of mine mentioned she had just bought the same vehicle from this dealership and had a great experience, but I didn’t realize just how amazing of a time I’d have until I experienced it myself and I’m so glad I did. Without a doubt the most incredible experience in a dealership, and in purchasing a vehicle, that I’ve ever had. I’m fully confident anyone choosing this dealership would have an identical experience. I was welcomed as family, offered snacks and drinks, was completely heard in each question I asked and comment I made, was treated with respect, approached by everyone with kindness and a smile, and was reassured that my excellent experience with them meant more to them than just selling a car. They truly value the customer service they provide and follow through on that in their actions and how they treat and follow up with their customers. I am certain Van Horn Hyundai of Fon Du Lac wouldn’t hire just anyone onto their sales team, and that anyone you work with would be fantastic, but Sean really is the guy to see! He was personable and truly made my time there SO MUCH FUN! It felt as relaxed and upbeat as buying a car from a long-time friend. Tyler on the finance side of the process never made me feel pressured and did what he could to ensure I walked out of there totally satisfied with my deal. Eric, the GM, was so friendly and I appreciated that he greeted me and remembered me when right away when I returned to finalize everything. I will be referring all friends and colleagues to this location, and recommending Sean, for as long as forever!