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2020 Cadillac XT4 consumer reviews

$35,695–$38,195 MSRP range
side view of 2020 XT4 Cadillac
(35 reviews)
97% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.7
  • Performance 4.9
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.7
Explore the 2020 Cadillac XT4
Shop the 2020 Cadillac XT4

We discussed with friends a solid American vehicle to

We discussed with friends a solid American vehicle to serve as a daily driver and saw good bones with the distinctive exterior/interior design and technologically advanced XT4 Sport (20” wheels). The 2.0-liter turbocharged engine handles everyday driving and quick passing maneuvers without issue. The 9-speed automatic transmission is generally smooth but does seek the perfect gear, particularly in low-speed traffic. For many, the OEM setup may be just fine, however, we opted to “refine” a few of the Luxury & Sport options that the original owner passed on (we're the 2nd owners) and now enjoy climbing into the cockpit of this daily transporter! See the complete journey: http://www.cadillacforums.com/threads/20-xt4-sport-stellar-black-elegance.1150198/?post_id=18320427&nested_view=1&sortby=oldest#post-18320427

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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I traded my 2004 cts in for the 2020 xt4.

I traded my 2004 cts in for the 2020 xt4. My local ORR dealer didn't have a red one, so I had to drive to Frico, TX to pick it up. Love the red color. Have to get use to all the bells and whistles. The heated stirring wheal was something I didn't expect. It's a very smart car, but has an owner who has to read the manual to learn what all that the xt4 has to offer. Having back issues, love the lumbar heated seats. Was very surprised when the bright lights came on automatically when I am driving thru a darker area. Got to get horn check because it sounds horrible like a truck instead of a smooth honk. Going from regular unleaded to premium unleaded was a money changer. Very roomy inside. Love that all doors can be unlocked automatically if you have the key close by. The cargo area is very spacious. I guess this car will take me until I die!!!!!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
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My new/used Caddie

I love my Cadillac now. Don't know how much I'll love it when I have to pay out of pocket for a repair. I really love the Weatherization Package, Sun Roof, Moon roof, and All-Wheel Drive. The only complaint I have is my driver seat is very uncomfortable. The cushion is down to the rails on the seat and I have to add some kind of padding.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
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2020 XT4 350T Premium Luxury

Bought a 2020 xt4 premium luxury 350T and so far I am liking the way the car handles. I love the remote auto start and remote trunk release! I also love that I can start the car, open and lock the car from my Cadillac phone app! Would definitely recommend this sporty and luxury suv!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
8 people out of 8 found this review helpful. Did you?
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Road noise excessive

A few issues… car is loud on bumpy road. Would expect more from Cadillac. Options for dash customization are lacking. No time or temp in front of you. Seat belts should snug like Mercedes. Seats are comfortable and power is there. I know I’m being picky but you should expect no road noise.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
8 people out of 9 found this review helpful. Did you?
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stevefromtexas

My second Cadillac and a wonderful vehicle. Love the style and responsiveness. Great gas mileage and a smooth quiet ride in almost all conditions. Highly recommended.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
4 people out of 5 found this review helpful. Did you?
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Best SUV I owned

Great SUV for the Money Drives like your on a cloud quiet soft ride Love all the features it has for the money you cant beat it

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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GM doesn't care about the consumer

My air bags deployed no accident no rollover over. no reason told to me other than mechanical failure...GM refusing to fix it even though it has a warranty....

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 1.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
21 people out of 33 found this review helpful. Did you?
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Comfortable and practical SUV

This car is the perfect size for a small SUV. it's stylish, comfortable and has plenty of room and power. I like the features it has and the Infotainment system except i am having issues playing music from a USB thumb drive. Cadillac is helping me with this issue now.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Transporting family
  • Does recommend this car
11 people out of 11 found this review helpful. Did you?
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Perfect Luxury Crossover Utility Vehicle

Happened upon the 2020 XT4 Sport by accident yesterday while looking to replace my 2015 Buick Regal AWD sedan. I already have a 2019 Acadia with the Denali package and love it for its sheer utility and long drive comfort. I wanted a second SUV but nimbler while not sacrificing creature comforts that I have become accustomed to in my later years. I was all set to purchase a GMC Terrain when the XT4 popped up. Gently used, only 19k miles and a Florida lease, Ute is in great shape with the premium white finish. 10 minute drive was all I needed to buy. Reviews were unanimously positive before I drove it and after purchase, additional reviews also confirm this beauty is technically cutting edge, styling unlike any other Cadillac SUV, and a stiff competition to small Audi and BMW's. Utilization of interior space is also quite an engineering feat. Couldn't be more pleased with my choice.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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