Model Details

2013 Ford C-Max Energi Consumer Reviews

4.4
Average based on 19 reviews
Comfort
Performance
Exterior Styling
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Value for the Money
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1-10 of 19 reviews

Well, I took the hybrid plunge with the Energi

by from New Jersey on January 5, 2013

We leased a 2013 plug-in C-max Energi early in Jan. We took the only one in local inventory, so ended up with the packed package, with white titanium flake paint. It charges overnight on house curren...
We leased a 2013 plug-in C-max Energi early in Jan. We took the only one in local inventory, so ended up with the packed package, with white titanium flake paint. It charges overnight on house current, no special setup needed other than a typical outdoor outlet and an extension cord. The car came with a charger unit with 3 prong plug to connect to you extension cord. If you want to fully charge in 3 hours instead of 7-8 hours, you'll need to pay about $1500 for a unit installation that would do best inside a garage. Not for us, we just plug in overnight and it's been great. Now, Ford says you can go up to 21 miles purely as an Electric Vehicle (EV). First, after charging to 100pct, the battery indicator shows 17 miles only. I have driven the car to and from work (16 mi round trip, few lights, avg 35 mph) as a straight EV, no gas, and not using climate, radio or lights on, just to test it. The 17 miles range it shows on the dashboard is indeed what I end up getting for a range, so I'm not sure where they get 21 miles as a range claim. The interior, being leather in all the Energis, is nice, and the mySync system is pretty neat. Not much to say about our taupe leather interior other than its roomy and looks nice. The Energis have a reduced cargo space compared to the straight Cmax Hybrid, the floor of the cargo hatch is raised for the batteries. If that's a concern for you, compare the two in person. The Energi is super quiet, even when the gas engine kicks in, and has nice suspension so it's a quiet and comfortable ride. The Sony premium stereo system can lay down some serious leg-rattling bass, and the Bluetooth connection to my iPhone is awesome. The backup camera is also great and a real convenience. There isn't a lot of acceleration power---pickup--- in EV mode, but the gas engine has some kick and I tend to go to Auto Hybrid mode while on a highway anyway. Overall, we are pretty pleased with the car. Since electricity is about 10 cents a kWH now, and the batteries hold 7kwh, we figure its about 70 cents in electricity a day to commute. It saves about 150 dollars a month from my other car.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

6 out of 6 people found this review helpful. Did you?

Better than I expected

by from Melbourne, FL on August 2, 2013

I've owned my C-Max Energi for 3 months now and I'm very impressed with the engineering Ford did on this vehicle. I looked at the another highly popular hybrid company that makes a new model almost ex...
I've owned my C-Max Energi for 3 months now and I'm very impressed with the engineering Ford did on this vehicle. I looked at the another highly popular hybrid company that makes a new model almost exactly the same size in the passenger space, but it doesn't come as a plug-in and was way over-priced. I'm not someone that cares about make a statement with what I buy so the extra cost is not worth it to me. The C-Max Energi fits me perfectly because I have a 17 mile commute to work one-way and I have a charger at both locations. Out of the 6700 miles on the car the engine has only run 2350 and this is because I took a trip that was 2200 miles. My first leg of the trip was 920 miles and I set the Energi for EV-later to reserve my battery for when I wasn't on the Interstate. Of this 920 miles 380 were on electric only and almost all of this was at 70 MPH. I got 41.3 MPG for this leg of the trip at 70 MPH. On the way back I pushed it up to better than 75 MPH and the mileage dropped to 37.8 MPG and less than 100 miles were electric only. That's typical of a hybrid or any car's mileage goes down as speed goes up. The really good part is around town I consistently get between 23 and 24 miles off the electric motor before the engine starts. Also I get almost 21 miles off the battery at 70MPH on the interstate. I can't speak to the effects of cold because I live in Florida, but I do know people with other plug-ins or EVs in cold areas and they tell me the cold has a huge effect on the efficiency of the battery. This makes perfect sense because it takes far less energy to cool a car with an ambient of 90 outside to 72 inside than it does to heat the car from 10 outside to 72 inside. Plus on the EVs a battery heater kicks on to heat the battery. It will be interesting when winter comes to see if I consistently get better than 24 miles on the battery because the A/C is not used as much. I am very impressed with the Sync and navigation system. I only once have had the Sync not understand what I said but I had other people talking in the car. I asked them to not speak while I set things and it worked perfectly. I have had a couple of times when the navigation map was behind where the vehicle was but this was within the 10 minutes needed to get a good GPS fix by the computer once this 10 minutes past I have never had that problem. One of the most impressive things is the how much space there is in both the front and back seats. It is very open and doesn't make you feel boxed in. I have to say so far this is the best car purchase I have ever made. I have spent a total of $418 to drive this car 6700 miles.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Great Performance and Comfort

by from California on November 6, 2013

I've driven my Cmax Energi about 600 miles, and so far I am very impressed with the vehicle. It handles well on the road compared to its peers. The ride is smooth and comfortable rather than sporty. I...
I've driven my Cmax Energi about 600 miles, and so far I am very impressed with the vehicle. It handles well on the road compared to its peers. The ride is smooth and comfortable rather than sporty. It's no sports car, but it holds on well to the turns and has the torque to push out off the line very quickly if you choose. It is very easy to park in the city, much shorter than many sedans. As far as the battery and fuel efficiency, I charge the battery every few days and have gotten variable range (15-28 miles). Learning to use using downhill regen mode definitely helps. I've driven 600 miles and I'm still on my first tank of gas -- the system is showing that I'm getting 60 mpg. After reading so many mixed reviews of the MyFord Sync system, I was surprised to find that Sync worked well for me. I use the voice control all the time and navigation all the time and find them responsive. I work in technology, so I did familiarize myself with the basic commands and have found it better than most voice control systems I've used. I love the MyFord Mobile app to keep track of my charging. There are certain items that can be improved, but generally it is a very good system. The interior of the SEL is very nice and well thought out. All of my passengers have been impressed with the interior, though one found the backseat a bit too upright. There are a few items that would note: It is not great at U-turns. The turning radius is wide and often requires three point turns for turning around. This wouldn't be an issue outside of the city. The battery placement in the trunk takes a substantial amount of the cargo space, so if you need any cargo space go for the regular hybrid model. The EV plug is on the driver's side, but it should be on the curbside of the car for curbside charging. I have number of suggestions for myford touch, but the one glaring curiosity is that software updates are done via USB. The car has a dial up data transfer for the myford mobile app, so they should enable software updates to be pushed to the system. The more efficient it is to update the system, the more frequently the system can be improved. Overall, the car has surpassed my expectations and I would recommend it to anyone that is in the market for a hybrid (particularly if you find the Prius a bit underpowered). Coming from owning German (BMW and Mercedes) and Japanese cars (Acura) I had some hesitation in giving this car a try. I am very impressed with the C-Max. Kudos to Ford for creating a high quality fuel efficient, comfortable semi-compact passenger car.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Great Car, One Major Issue Kinda Spoils It

by from Ohio on February 28, 2013

I couldn't really justify a Volt, and I'm not big on GM anyway, so I decided to ditch my Camry Hybrid and get a C-Max Energi. This plug in car is pretty nice, and I like almost everything about it. I...
I couldn't really justify a Volt, and I'm not big on GM anyway, so I decided to ditch my Camry Hybrid and get a C-Max Energi. This plug in car is pretty nice, and I like almost everything about it. I'm not getting the rated EV range, or the rated mpg, but it *is* winter here in the midwest, and that's to be expected. There are a lot of nice fetaures, but I think one feature I really didn't need is the foot activated rear hatch. The other hatch functions (self closing, etc) are handier that I thought they would be. The car itself is very good. Now, the bad part which almost ruins the entire experience, is the Navigation system. This may be a problem limited to a portion of a production run, but the Navigation System does not seem to know where the car is. It can get to be as much as 1/2 mile off, and makes the Nav system unusable. Really, you cannot use it. Also, sometimes the Nav system map doesn't even load, and the map doesn't show up at all. I've taken it to the dealer for the problem, but they were instructed by Ford to do nothing. There is some kind of update on the way, but it's been over a month. The rest of the MyTouch system seems very buggy at times, and slow, but the Nav system irritates me so much that the rest of it pales by comparison. Really, something like this should not have gotten past the factory door. It's a black eye for Ford. Other than that, nice car!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

3 out of 3 people found this review helpful. Did you?

Great car, twice.

by from Denver, co on August 28, 2015

I've had my 2014 C-Max energi for 6 months now. I first purchased a 2013 Energi back in Feb 2014. I put 30K trouble free miles on the first one before wrecking it (head on with a SUV at 50mph). Becaus...
I've had my 2014 C-Max energi for 6 months now. I first purchased a 2013 Energi back in Feb 2014. I put 30K trouble free miles on the first one before wrecking it (head on with a SUV at 50mph). Because the first one did so well and basically saved my life, I purchased another on in March 2015. The 2014 gets a little better mileage off the battery. I usually get 24 to 25 miles. the 2013 seem to get 20 to 21. I average 97mpg on my 35 mile commute. I charge both ways so I don't go the the gas station but maybe once a month (about 1300 miles out of a tank). I drive pretty fast but this car does teach you how to get better MPG. I would buy it again!!
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Love the mileage, miss my trunk space

by from Newtown, CT on August 21, 2013

Have had the C-Max Energi and it is now at the dealers getting it's new B-Post (roll bar in the roof), getting the rear lift gate to work properly and getting all the software updates (all "recalls", ...
Have had the C-Max Energi and it is now at the dealers getting it's new B-Post (roll bar in the roof), getting the rear lift gate to work properly and getting all the software updates (all "recalls", only one of them Federal). Hoping that when I drive thru Hartford CT the next time that it realizes that I am on Rte 84 and not on the local streets. Run into an issue too where if you leave the auto detect wipers on, they just come on without any rain or someone else hitting their wipers and cleaning their windows. Getting 50.5 and have had it up to 52.5 mpg with the electric. Drive 24 miles to work a day and I normally can get there on almost all energi. Only thing, have no place for my phone in the car other then next to the brake handle. Wish Ford opened up the area under the dash like they did for the Fusion. Hoping that with the software updates that the mileage will increase even more. Had not seen an Energi, just the hybrid before it came in and was a little disappointed with the lack of trunk space (you can fit a couple of suitcases and that's it). But love driving and not spending money on gas. Normally fill up about every two weeks. Dealer is flaky, they want you to come in every 3750 miles for oil change, yet Ford says 10,000. And of course when I just dropped it off with 9250 miles on it, got scolded. But when I tried to make an appointment with dealer 1.5 months ago couldn't accomodate me with a rental and wanted me to wait around 1/2 a day. Basically dealer didn't know the recall information and how long it was going to take. Fortunately I was sitting with the information in hand and have a real job that I need to go to and not wait on my dealer. Today picked up rental and it may be there for 1 1/2 days to get everything done. And they gave me a rental car that on the outside is clean but the interior is filthy. Rental car only has 5400 miles on it, but don't think anyone has dusted it out or vacuumed since it went to rental. So, love the car, but dealer needs to get their service depts act together.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Ford C-Max Energi

by from Hillsboro, MO on May 6, 2014

Great interior room, good styling, and great gas mileage. We bought this car to save on gasoline after we drove one owned by a brother-in-law. We drive at least 25 miles per day, most of which takes n...
Great interior room, good styling, and great gas mileage. We bought this car to save on gasoline after we drove one owned by a brother-in-law. We drive at least 25 miles per day, most of which takes no fuel. We figured we would get a new car for the price of the fuel saved. So far, we've been right. We love the bluetooth features, the smartness of the car and the comfort. Passengers love the room in the back seat.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Fun Car to Drive and see how far you can go

by from Hudson, MA on April 25, 2014

I have not found a bad thing with this car. We drive 42 miles each way and plug it in at home and work, when the weather is 60 to 80 we get 25 miles + on a charge. It is a fun Car and love the room. I...
I have not found a bad thing with this car. We drive 42 miles each way and plug it in at home and work, when the weather is 60 to 80 we get 25 miles + on a charge. It is a fun Car and love the room. I could not get into the Prius with out hitting the wheel and headliner. I have been keeping a log and getting 54 to 75 mpg.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

2 out of 2 people found this review helpful. Did you?

Its a team of sylish computers that powers me.

by from MIchigan on February 19, 2015

I am blown away by all of the design that went into this car including all of the interrelated software - the seamlessness of Ev mode to gas engine. All of the luxury amenities are really nice: AC plu...
I am blown away by all of the design that went into this car including all of the interrelated software - the seamlessness of Ev mode to gas engine. All of the luxury amenities are really nice: AC plug, usb ports for music on thumb drive, coaching me on how to break better, roomy back seats, settings to prewarm twice a day, even lighting in the interior door handle! Saving me lots of gas money and emissions is the icing AND the cake. Instead of the fully loaded new one, we got a fully loaded 2013 with low mileage and saved over S15,000. Watch for them coming off of lease now that it has been 2 years. Ask your work and larger businesses to provide plug-ins. It is great for me to go 18 miles to work. Plug in. Errands at lunchtime. Plug in. 18 miles home - plug into regular outlet for overnight. Save time by not going to the gas station. But, having about a 500 mile range with gas is so flexible. Love it, its connectivity, its engineering, its size -- its fun.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Commuting

Does recommend this car

2 out of 2 people found this review helpful. Did you?

so far so good

by from Chino Hills, CA on April 20, 2013

We love driving our new C-Max but is anyone else having problems with Ford? We have "registered" our car 3 times and can't seem to get it to stick. We can not find one thing on the Navigation and can'...
We love driving our new C-Max but is anyone else having problems with Ford? We have "registered" our car 3 times and can't seem to get it to stick. We can not find one thing on the Navigation and can't seem to be able to get it to understand our voice commands (mind u we grew up in so.calif so shouldn't have "accent" problems.) It never takes us the best way we need to go and I'm about to do an "Elvis" on it and shoot it. (Just kidding) Otherwise we love the way it drives, handles and is very comfortable. Occasionally we will have a problem with the tail gate not closing properly but I'm sure it's just an adjustment. We did get conformation that we will get our $1500.00 rebate from the state of Cal. Still don't know about the 2013 tax incentives? We have driven the car approx. 1750 miles and we are getting approx 60mpg. We have done some highway driving which drains the batteries and gives us less gas mileage but still 60mgps not bad! Also wanted to point out I'm 6'4" tall and weigh 320lbs. and have had some recent back surgeries and this is the easiest car for me to get into, and I mean of All cars in this class!.. it's Amazing for me.
Comfort
Performance
Exterior Styling
Interior Design
Value for the Money
Reliability

Purchased a used car

Uses car for Just getting around

Does recommend this car

1 out of 1 people found this review helpful. Did you?