Car has had constant issues from a hood latch that broke
Car has had constant issues from a hood latch that broke (twice!) to a car door that wouldn't open and spent weeks at the Ford dealership waiting on parts only to break again! We now have a car that is 4 years old with 85,000 that needs a complete new transmission! To the tune of nearly $10,000.
- Comfort 1.0
- Interior 1.0
- Performance 1.0
- Value 1.0
- Exterior 1.0
- Reliability 1.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
I preferably don’t want to give them no stars!
I preferably don’t want to give them no stars!! This was the worst experience I ever had with the release hip!!! I visited the Desoto location, purchased a 2021 Ford escape 3/15/25 at 6pm and the transmission went out in it on Sunday 3/16/25 that evening.. I was so upset and it left me & my kids stranded on the side of the road.. I literally had to beg someone to give us a ride & push the vehicle back to my resident!!! I was told by Izabella that nothing was wrong with the vehicle.. I was deceived.. I am not happy about the purchase & Im very dissatisfied with the whole dealership!! I will be paying them a visit due to this horrible situation..
- Comfort 1.0
- Interior 3.0
- Performance 1.0
- Value 1.0
- Exterior 3.0
- Reliability 1.0
- Purchased a Used car
- Used for Transporting family
- Does not recommend this car
I have a 2021 SEL.
I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.
- Comfort 5.0
- Interior 4.0
- Performance 4.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Does recommend this car
Really a breeze to drive and ride in!
Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.
- Comfort 5.0
- Interior 5.0
- Performance 5.0
- Value 5.0
- Exterior 5.0
- Reliability 5.0
- Purchased a Used car
- Used for Commuting
- Does recommend this car
TERRIBLE PERFORMANCE
WHEN BACKING UP SOUNDS LIKE BRAKES ARE SCRUBBING AND VERY LOUD ,WHEN DRIVING YOU CAN HEAR THE FLAP BLOWING UNDER NEATH,IT IS VERY LIGHT NOT RECOMMEND TO DRIVE ON WINDY DAYS
- Comfort 3.0
- Interior 5.0
- Performance 2.0
- Value 2.0
- Exterior 5.0
- Reliability 3.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
Summer trip
I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.
- Comfort 4.0
- Interior 4.0
- Performance 4.0
- Value 4.0
- Exterior 4.0
- Reliability 4.0
- Purchased a New car
- Used for Commuting
- Does recommend this car
Comfy and Stylish for this Price Range
I thought from Day One I had a very stylish looking car for the price range. I was skeptical about a 3 cylinder but I have had no problems with it giving me the power I need. I am under the average for miles driven per year AND I LIKE MY ESCAPE!
- Comfort 4.0
- Interior 4.0
- Performance 4.0
- Value 4.0
- Exterior 4.0
- Reliability 4.0
- Purchased a New car
- Used for Transporting family
- Does recommend this car
Ford has no idea!
My 2021 Escape hybrid makes a loud noise above 65 mph. Sounds like a ball bearing in a soda can being shaken very fast. Ford is trying to play a waiting game with me. They hope the warranty will expire before they have to fix it...
- Comfort 4.0
- Interior 4.0
- Performance 5.0
- Value 3.0
- Exterior 4.0
- Reliability 3.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
Breaks
Had issues from day one with breaks. Every time was tild they checked good. Finally recall on breaks. Repaired and break dust all over rims. Backing up sounds awful. Embarrassing. They say it's normal.Like they are sticking. Reported many times. Now back at dealership. Vibration on drivers side. I have always buy Ford. No more. I'm going to trade this lemon if they don't get it fixed!
- Comfort 5.0
- Interior 5.0
- Performance 1.0
- Value 1.0
- Exterior 5.0
- Reliability 1.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
Transmission
My transmission was acting up a month ago, but, no day lights came on, so, they couldn't do anything with it. It was randomly jumping and jerking, while driving. Last Monday, it started shifting from drive, to park, while sitting at a red light. The car reported to Ford pass, this time. Staying, that, it was having issues with the park gear... Then, when it started (after a few times of trying), it was losing power. Am I really the only one having this issue?
- Comfort 4.0
- Interior 4.0
- Performance 1.0
- Value 1.0
- Exterior 5.0
- Reliability 1.0
- Purchased a New car
- Used for Commuting
- Does not recommend this car
