4 out of 5 stars
1 - 10 of 30 reviews
Car for your business
by Business Owner
on December 27, 2012
I like the design of the car with plenty of viewable area to do an Ad Wraps to show your potential clients, good business car. Don't count on comfort, we bought the wagon option (has bench in the back) thinking we can use it as family car; not for long trip, space is tight. This van has a very stiff suspensions, or may not have one lol. I don't know how reliable it is since this is a brand new car we just bought. We shall see. I gave it a 3 star just because it is a Ford (I know). The interior is very simple, no heat control or outlet in the back, you have to turn on high fan to blow warm/cold air from the front in order for the back to feel the temperature. The people in front are either burn up or freeze by the time the back passengers feel comfort. Well, for the money I guess you can't ask for too much luxury. But we like the car overall...if you own a business. Last, lot of space for storing junks, that is why i gave it a 4 star for interior design for business purposes; it is not for luxury features. For performance, don't count on passing anybody on the freeway it is worse than my 1998 Toyota Corolla.
17 out of 17 people found this review helpful. Did you?
3 out of 5 stars
transmission issues - tires - problems
from Watsonville, ca
on February 18, 2013
My new Transit has been in the shop 3 times. I have just 18k miles on it. No one can figure out what is wrong ! Loss of power, bogs down, drops and clunks when it shifts and races up to 6-7 rpm's. Vibrates scary at either speed from 20 - 80 mph. Vibrates no consistent for FORD to figure it out. Not a great car. very disappointed.
14 out of 14 people found this review helpful. Did you?
2 out of 5 stars
Troublesome tramsmission issues
by A/C service Tech
from St Pete, Florida 33714
on December 13, 2014
Bought new in 2012 worked great for first year started to notice I was having to add power steering fluid regularly at a around 2 years had to have powersteering rack replaced truck down for 10 days, couple moths later transmission would jolt in to gear at relatively low speeds enough to shake entire truck brought in for repairs told me they replaced torque converter and valve body got truck back noticed similar symptoms shortly after getting it back within one month had to return vehicle symptoms were just as bad as before , they told me the torque converter must have been faulty and they repacded torque converter and flushed out valve body picked truck up and experienced same problem within a couple of hours , Will have to return again hope they at least replace the transmission this time very disappointed in vehicle due to reliability but I did like the design it worked well for my needs but will most likely have to get rid of vehicle before drivetrain warranty runs out truck currently has 47K
10 out of 10 people found this review helpful. Did you?
3 out of 5 stars
doesn't retain value
on February 19, 2017
I have a 2014 that I bought as a leftover in 2015.It's been pretty reliable up to 37k miles,but my complaint is with it's value after two years.I payed roughly $24k for it,but now after 2 years and only 37k miles,it's only worth $11k on a trade or $13k retail.If you buy one,don't plan on trading it in...
8 out of 8 people found this review helpful. Did you?
3 out of 5 stars
Handyman Special - even when new
by Just Plain Joe
from Long Island, NY
on March 23, 2013
Look - I bought this thing to get myself out of the E-350 that was eating me out of house and home. Yes... huge cargo capacity was a plus, but at the big E's 9 miles a gallon, I was willing to pare down my on-truck inventory to fit into a new Transit Connect.
Mine is actually a 2010; I was one of the first on Long Island to own one. I was impressed by the layout and overall perceived functionality of the truck. Things went well for the first year, but then electrical gremlins started appearing.
First, the right front directional bulb blew. No biggie; I replaced it - but noticed that he base for the bulb had what looked like heat damage. Then, the interior light in the forward cabin literally came apart - while the truck was parked for the weekend. Next, it was the taillights, which randomly lost power, thanks to a shoddy socket design. Ditto the rear directionals. The fix in all cases wasn't too difficult, but removing the rear lens assembly was no fun, thanks to the design of the thumbscrews that hold the taillight lens assemblies in place. Here's a hint, Ford: anyone with arms shorter than an NBA player won't be able to hold the lens in place on the OUTSIDE of the truck, while pushing/tightening the thumbscrew locating hardware INSIDE the truck, whilst reaching around those big ol' doors at the rear. After a few hilarious attempts to do the deed without having the lenses pop off the truck and dangle on their wires, I had to get creative and tape the lenses into place while I secured the hardware from within. Not fun, even by the third time. Or fourth. And, oh, yeah - that right front directional bulb? I'm on my third one. And yep - the bases ARE burning. The socket is actually melting. The left side hasn't flambe'd as of yet, but I've had to pull it out and bend the tabs that supply the voltage to the bulb at least twice. It's getting to the point that using my directionals is a game of chance.
All of that, while annoying, hasn't created any potentially dangerous situations. But today, I actually had an incident that got me a little afraid of being stranded, maybe being injured. For no reason I could tell, my check engine light came on at highway speed. Then, the little wrench symbol also lit up. As I was pondering the redundancy of that second signal, BLAM! the truck started bucking, the engine started racing, and the transmission started ranging through its gears. The engine would stall then catch again. When I got to the side of the road, I checked all the fluids, then started looking deeper.
What I found was a broken wire - a 14-ga. black lead that came off a ballast of some kind attached to the fuel injectors and the coils atop the spark plug boots. The wire was a system ground; a fairly major bit of circuitry. Instead of a stout cable, or a strong connection of any kind, Ford had used a common piece of black wire that was secured to the chassis with a crimped-on ring - and no weatherproofing or strain relief of any kind. The flexing of the engine, and the cheapness of the design had allowed the wire to break.
Yes, I fixed it (did I mention that my business is auto electrical repair?), and yes, I had to reset the ECM by disconnecting the battery and letting the codes clear. I'm back on the road again. I'm easy to spot - I'm the guy with no right turn signal.
Nice truck - weak, troublesome electrical system. I can't imagine what someone who doesn't know how to repair electrical systems would have dealt with any of these problems. Very disappointed overall.
42 out of 43 people found this review helpful. Did you?
3 out of 5 stars
Great idea; Bad execution
by Radio Engineer
from Houston, Texas
on March 15, 2012
The Transit Connect is a perfectly styled vehicle for
light service work or light delivery. It is easy to drive,
has a great interior layout and gets great gas mileage.
Fly in the ointment is: RELIABILITY ! So far, with just
under 23000 miles I can attest that the vehicle is a
mechanical disaster. Right now for the second time
this month the car is in the shop with all engine lights
on; will barely start and run. Mechanics have
absolutely no idea as to the problem.
29 out of 30 people found this review helpful. Did you?
1 out of 5 stars
A bad Delivery/Cargo vehicle
by A Bussiness Owner
on March 21, 2013
Disappointing vehicle. I own a florist and bought this specifically for my business use. The car really has no power and does not accelerate well, while the engine makes quite a bit of noise. The reliability of this car is absolutely horrible as I have only around 15,000 miles on it and have already had problems with the transmission and engine! The interior feels and looks quite cheap, which wasn't a main concern of mine as this would be used as a delivery vehicle, but there is not much more space in this car than a full size van would have. The gas mileage is also subpar when the car is loaded and I am out driving the car for the entire day. Overall I am very disappointed with this car and would say it is definitely not worth the money.
17 out of 18 people found this review helpful. Did you?
5 out of 5 stars
It's been a great little truck
on May 2, 2013
We bought the Transit Connect new in January 2011. It's used as our primary appliance service vehicle and has performed flawlessly. Could it have more power? Absolutely. As for dependability, it's been fantastic. We now have over 67000 miles on it in just two years. In that time, we have replaced brakes once and have recently changed tires. We change the oil every 3000 miles and the only time this truck has seen the garage is when it's in for the annual inspection.
The big thing is, folks, it's a compact truck on a Focus-based chassis. It's not an Econoline. It rides like a small car. Don't expect big van v8 performance and storage. That's not what this is.
We love it and would buy another one in a heartbeat.
16 out of 17 people found this review helpful. Did you?
5 out of 5 stars
Most versitile car I've owned
by Smart Car Shopper
from Los Angeles
on August 30, 2015
bought 1 year old with only 7,000 miles. so far it was very reliable. haven't even changed tires or brakes yet, although it may be time for new tires with 47,000 miles on the odometer. can fit my full size bike standing in the cargo area! (with one rear seat folded - tumbled forward). Can fit many boxes, easy to park and maneuver in alleys and tight spots, great for my business and for taking my kids to school. highly recommend! Like any car, it helps to maintain it regularly (oil changes, tire rotations, etc) as well as not have multiple drivers that could break down any van quicker. This is a cute looking, great economical van.
15 out of 16 people found this review helpful. Did you?
1 out of 5 stars
Most unreliable vehicle I've owned
on January 31, 2014
With fuel prices being high we purchased this vehicle for our business to save money on fuel. Coming from a Chev Uplander we thought it would have to be more reliable. We were wrong on that count. In under 2 years it has spent an incredible amount of time at the dealer for service. New rad, power steering pump, A/C condenser, front stabilizer, door hinges, sun visor, coil, engine management computer and then a faulty connector at the computer. Mileage is less than other service vehicles including a Dodge Caravan. It is also less comfortable and more money to purchase. I am very happy I purchased a Toyota for my personal vehicle. Will be looking to dump this van before the warranty is up as we won't be able to afford to run it afterwards. Would not recommend this vehicle to anyone.
13 out of 14 people found this review helpful. Did you?