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2019 Jeep Cherokee consumer reviews

$25,045–$26,545 MSRP range
side view of 2019 Cherokee Jeep
(579 reviews)
90% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.8
  • Interior 4.7
  • Performance 4.5
  • Value 4.5
  • Exterior 4.7
  • Reliability 4.6
Explore the 2019 Jeep Cherokee
Shop the 2019 Jeep Cherokee

I feel safe and secure!

The vehicle is extremely confortable, I feel safe driving it. It’s so smooth! The interior is amazing, the extras are one of a kind! I’m very happy to own an American car!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Cherokee much improved

Excellent 3.2 V6, good gas mileage for power produced, excellent interior design and execution with comfortable seats. Rear legroom adequate for my needs. Quiet, stable ride. Bluetooth works very well for phones, music and maps.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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This Car is in Perfect Condition

I'm the former owner of the 2019 Jeep Cherokee Latitude, 1C4PJMCXXKD106012, at Leckner Jeep in King George, Va. I traded in the car because I needed a single car quick enough to do SCCA Road Rally, big enough to haul my numerous ham radios, and something that would go through snow. The original plan was to buy the Jeep Cherokee and a Subaru WRX, but that didn't work out financially, so I traded this Jeep for a 2019 Ford Edge ST, that should do all those things. The point is, I traded this not because there was anything wrong with it, it is absolutely pristine in all respects. Unmentioned in the description is the aftermarket class 3 trailer hitch from U-Haul that I had installed and the fact that the car is equipped with ZaZ, a LoJack-like installation that can be used to recover the car if stolen. I also fitted the car with Goodrich Tracker AT tires for ensuring its performance in snow. I had ones like these on my previous 1998 Jeep Cherokee, and they are virtually unstoppable in snow. This Jeep is much more than the listed features describe. The car has had zero mishaps, and is in new condition. It was driven mostly at the 55 mph speed limit, since I'm 71 years old and no longer in much of a hurry unless I'm actually road rallying with the SCCA. That car was never on an SCCA rally. So, it is unabused, and unmolested with modifications other than the trailer hitch and the big all terrain tires.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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My First SUV

The vehicle meets all my needs. It has very good leg room. Lots of trunk space. 3 USB ports. Touch screen monitor. Its stylish inside and out.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 3.0
  • Value 3.0
  • Exterior 3.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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First Jeep purchase

So far so good. Very comfortable. First new vehicle purchase in 11 years..Technology has come a long way. I bought this for my son's first car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Smooth ride

This jeep was awesome!!! Super comfortable, easy to drive and has all the safety features you could need! It is super economical as well which makes it that much easier to drive!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Love my new Jeep Cherokee, Trailhawk!

This is just the car I needed. I have to drive on some country roads in mud, over dirt, snow, etc... I needed something along the lines of the Wrangler and loved how it looked, however, the inside and the ride are not as nice as I wanted. I also drove crossovers and was not impressed all that much with performance. There is plenty of leg room. Comfortable leather seats, nice stereo and all the electronic gadgets you could want. I absolutely love apple play. The only downside is the gas mileage. But it is always a choice between performance and gas mileage. My Jeep is 6 cyl. with extra big tires, skid plate underneath etc...a truly off road vehicle with a very nice interior! It also came with a full size spare!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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it appears to be a great vehicle

the car has only been in our possesion for 3 days but appears to be good love the back up camera and the blind spot protectors

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability
  • Purchased a New car
  • Does recommend this car
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Most Dangerous Car I’ve owned

I signed the Lease June 2018 on this 2019 vehicle since August it’s been In For service more than I’ve driven it!! Car stalls while driving it completely shuts down!! Chrysler Corp, Bayridge Jeep Service, Staten Island Jeep Service, the Area Manager, Bayridge Jeep Dealer no one will help! Customer Care @ Chrysler gives me claim numbers with no one to help!! If they don’t witness the issue it’s as good as not happening even though I’ve videotaped the car in action! Doesn’t matter I’ve been towed by their own road side assistance due to the car not responding to key! No one helps but I still have to pay!! For a week now the car is sitting in a tow company because Chrysler refuses to pick it up after it was towed off highway due to the car shutting down while I was driving at 50mph Do you know how dangerous that is!!!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 1.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
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Comfortable buy wimpy

The car rides smooth and is comfortable BUT whenever you try to accelerate from being at a stop, it almost hesitates for a few seconds before taking off.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 2.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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