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2021 Jeep Cherokee consumer reviews

$27,890–$29,390 MSRP range
side view of 2021 Cherokee Jeep
(76 reviews)
96% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior 4.8
  • Performance 4.7
  • Value 4.8
  • Exterior 4.9
  • Reliability 4.8
Explore the 2021 Jeep Cherokee
Shop the 2021 Jeep Cherokee

This is the second Jeep I’ve purchased

Besides the look this car meets all my expectations. This car handles and rides very well. It has a lot of features that my other one didn’t have. I really enjoy driving this car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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Brand new lemon

Bought the car on 3/25/2021 less than 24 hours later had to have it towed back to dealership. Defective hose, transmission fluid leaking everywhere. Dealership offering no solutions.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 2.0
  • Exterior 4.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
6 people out of 7 found this review helpful. Did you?
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Always wanted a Jeep.

We purchased this vehicle for up country use. Compared it's 4X4 and towing capacity with all its competitors and found it superior in it's size and price class.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Towing
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Love the new Cherokee!

This Jeep's new look is great! The Lux package is loaded with everything I wanted at a great value price! Thank you to Joe and Napleton for always getting me an outstanding price!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Great Jeep

The Jeep runs great and had no trouble so far. I just hit the 5k miles mark and still love this Jeep. I am a big guy so sometimes I have a hard time getting in and out but for the money and reliability it is worth it. Love this inside and the seat are comfortable.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 3.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
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Don’t really know about reliability yet just purch

Meets my needs like the safety features very comfortable and looks nice. Handles like a small car but looks bigger than is. Not sure about economy.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great vehicle

Great!!! The parking features lane change feature I feel so much safer I am 66 yrs. This is a great car for seniors who are still driving Jeep met this and all my demands the seats the ride is like a Cadillac the back seat is very comfortable

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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Reliable Good Safety features

I like the safety features and the automatic start, when the engine cuts off at a red light is cool supposed to save on gas. I have always loved Jeep vehicle, this is my 4th one

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 4.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
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Great suv

my family and i love our new jeep cherokee trailhawk. purchased from walt massey automotive. great family suv by jeep. I do not work for any car dealership or any manufacturer. good luck.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Jeep cherokee

We love our new Cherokee. We purchased it from Megee Motors in Georgetown, DE. Our salesman, Greg, was fantastic as was the Sales Manager, Bryan. Wonderful experience.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
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