2016 Jeep Compass consumer reviews

$19,695–$21,695 MSRP range
side view of 2016 Compass Jeep
85% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.4
  • Interior design 4.3
  • Performance 4.2
  • Value for the money 4.3
  • Exterior styling 4.5
  • Reliability 4.5
Explore the 2016 Jeep Compass
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1.0

Don't buy American Junk.

These cars are poorly designed and engineered to sustain Chrysler Jeep Dodge Ram deep pockets. These cars won't last longer than 4 years. American made trash doesn't have a chance against its foreign competitors. With Chrysler, you don't even get what you paid for!

2.1

Electrical issues less than a year

I purchased a vehicle in September and by June has electrical issues which aren't covered even though had less than a year. Charged 18,000 for my jeep and actual blue book is just under 10,000 so an upcharge of almost double the actual value of the vehicle. I wouldn't recommend this company if you don't want to be stuck with an overpriced lemon vehicle

5.0

Most reliable and comfortable car I've ever owned!

I'm not sure there are words to describe how incredibly happy I am with going to Merchants. So lets start at the beginning. I first worked with Mark in December, I had a difficult year going through a divorce and being in bad housing and was trying to make a bounce back from it all Mark listened, showed me vehicles that would work for my three daughters and I and than ran my finances. Mark was so very kind, patient and such a great listener and a calm that I had NEVER experienced at any dealership, ever. At that time I was unable to come up with a deposit because I was very ill over the summer and lost three months of income, so I had just started a new job and it wasn't going to work timing or funding wise just yet. He helped me by advising different banks that could help and different cards that could help boost my credit, and withing a couple more months I had saved the deposit he advised and was ready to purchase! The second time around I worked with Joe. I loved his happy outgoing and charismatic outlook and attitude immediately! I told him what I did for work and that I was a single parent of three girls and that I was working hard to get on my feet from the prior years chaos. I told him what I was looking for in a vehicle and not only was he very thorough and patient I could tell and feel he was looking out for me and my girls. We found the most perfect Jeep ever and it had everything I wanted! We ran finances and did the deposit and Joe and his team were able to get me into my Jeep and drive it away in the same day! Joe also gave me amazing banking, saving and credit building advice, he truly went above and beyond a typical sales person transaction! I also worked with Scott who I just can't say enough positive and good things about. I have owned two cars before (from dealerships I should say), both experiences were terrible and when trying to understand extended warranties and financing I never really understood it- I just kind of smiled and nodded and signed off. Scott broke it all down, he explained all of it, and gave me the best advice ever regarding work and warranties and also how to help myself build a better future by saving, banking, building credit and making a come back from my past years experiences. He immediately brings a calm and comfort and also sunshine to every room he walks in- this dealership hit the jackpot finding him and all the others I worked with! I have owned the Jeep for just over a month and I still love it as much as when I first saw it. The pride, happiness, independence, happiness and connection to an AMAZING dealership full of not just sales and finance people- but FAMILY is incomparable. I will forever recommend Merchants Auto to all those I know and love. Thank you for restoring my trust and happiness into car dealerships- you set the bar very high and over achieve time and time again. Thank you all for all you do! My family and I will be back buying through you for many years to come :)

4.9

Most reliable car i've owned

This car is a true beast, I took it on 18 hour long road trips from CO to CA. Drives extremely well during the snow storms. Doesn't swallow gas

5.0

Great Jeep!

Love this Jeep I already own a 2014 Cherokee and I really love the Compass! A little small but Exactly what I need for my everyday commute!

5.0

Car has been very reliable

This car has been a very good buy. will consider another one when I buy my next car this car has very reliable and still looks new paint and finish has held up very good

5.0

1st jeep but not my last.

I really like this vehicle. It looks great and runs very well. Easy on the eyes and even has a bit of style. I truly am surprised that this car is as nice as it is. The music options are great from the 6 disc CD player to the Sirius radio options. I am enjoying my purchase.

5.0

I love my Jeep!!

I feel so safe behind the wheel of my Jeep. I love the heated seats, heated mirrors, back up camera and all of the other great features my Jeep has to offer!!

4.1

Good value

I like the style and it drives well. I like the gas mileage usage. Trunk space is okay. Overall, I like the vehicle very well.

4.9

Most reliable and smooth ride I’ve ever owned

This car has everything I needed. Comfortable. Leather interior was amazing as was the sun/moon roof. Not to mention Bluetooth and remote start. Smooth ride short distances and long drives.