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2020 Kia Soul consumer reviews

$17,490–$18,990 MSRP range
side view of 2020 Soul Kia
(214 reviews)
92% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.7
  • Interior 4.7
  • Performance 4.6
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.8
Explore the 2020 Kia Soul
Shop the 2020 Kia Soul

My daughters first car !

We bought this not only because she loved the style but because of the safety features and reliability factor. This car should carry her through college .

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
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So Far So Good

Looks good, Good price, Good MPG, This is my third Soul and I liked them all. The first one was totaled in a T-Bone accident. I walked away without a scratch. Traded the second one in for the third one. Wanted a new car for retirement.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
11 people out of 11 found this review helpful. Did you?
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Average car, above average price

You'll feel better with another brand. Minimal features compared to other vehicles at the same priceline. Toyota would be a better option, likely with more room.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 3.0
  • Value 2.0
  • Exterior 3.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
2 people out of 3 found this review helpful. Did you?
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I love my Soul!!!!

This is my 2nd Soul. I had no intention of getting rid of my 2016 but the dealership called and offered me a new 2020 for the same monthly payment. I declined their offer several times because I loved my car and didn’t want to trade it in. The salesman finally convinced me to come in and test drive the new model so I did. I loved the new bells and whistles it had so I went ahead and traded. My payment stayed the same and my insurance actually went down. I could not be any happier with my Kia Soul.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
4 people out of 4 found this review helpful. Did you?
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Brand New Yet Broken

Do NOT buy a Kia. My car had a defect as I drove it off the lot and I’m being charged $170 to have it looked at.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 1.0
  • Value 1.0
  • Exterior 5.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
3 people out of 5 found this review helpful. Did you?
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I love my car

It is a great car the trunk amazing and the space in the back is perfect for children .The drive is very smooth . I have it in black I really enjoy this car

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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Very Smart Car.

Enjoying learning more as we drive. Down side is it did not come with an owners manual. So learning something’s as we go. Fun and great car.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Having fun
  • Does recommend this car
1 person out of 2 found this review helpful. Did you?
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Love my new car. It's bright red and beautiful!

I drove Chevy Impala before, for 16 years. It took me 9 month to choose this car from many others. I checked Toyota Prius, Volkswagen jetta, Mazda, and Honda civic. Glad I got Kia Soul. It's roomy ( front+ back). Great on gas mileage. Sits high enough. Auto app is working with phone connected ( Gps). Comfortable, only thing is the head support (kinda stiff). Trunk is small, but you could put back seats down for more room. Very modern car, feels cool. Price, design, and color are the best.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Chevy Silverado

This year car has engine problems been in the shop for over 60 days I'm paying for a car I don't even have please don't buytbiscar

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 1.0
  • Performance 2.0
  • Value 1.0
  • Exterior 1.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
0 people out of 6 found this review helpful. Did you?
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Perfect

This car is exactly what I need I have back problems and it has very easy access in and out and plenty of comfort and legroom I really enjoy the car

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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