This is a great SUV if you're looking for a comfortable ride with that soft suspension, having you floating down the roadway. It has room (realistically) for 5 adults and 2 small children in the fold ...
This is a great SUV if you're looking for a comfortable ride with that soft suspension, having you floating down the roadway. It has room (realistically) for 5 adults and 2 small children in the fold up back seat - don't expect to have any cargo space if you have 7 in the vehicle.
It is a comfortable and attractive interior. The seats are comfortable, I've made several 12 hour drives and only had to stop to fuel up and use the facilities. In our Suburban, I had to stop every 2 hours to fix my aching body. This is why we ended our Suburban run, they aren't comfortable.
It has a big engine, but carries a lot of weight. Don't expect to beat anyone off the line or be able to shoot past someone on the highway (passing). It takes time to get up to speed. Performance is average, but that's not why you buy a big Lexus SUV. You buy it for the comfort. If they shaved off 800 lbs and added 60 more horsepower, you would have better performance.
When it is cleaned and detailed, the black exterior is gorgeous. The shape of the car doesn't invoke any lust (like other vehicles may), but it is pleasant to look at. If they could make it look more streamlined, but keep the size, that would be something to behold.
Interior is well appointed. The most disappointing thing, and it isn't a category above but should be, is technology. The technology in the Lexus is frustrating and must have been designed by someone who never drove a vehicle. It is the ridiculous touch screen. Who wants to reach forward to a non-responsive screen? Inputting addresses into the NAV is frustrating, as the technology is not as fast as fingers. There is a pronounced delay. Imagine this typing this, WOODLAWN STREET, but it taking about 5 seconds for it to recognize each key press - so I just use my phone. The voice recognition is horrid. "Find mini-golf" is "Beauty and Nail shops". 95% of the time it responds to me "Pardon?". "Call Deb", "Pardon?" I say "Call Deb" in my BMW and it asks me if I want the home or cell number.
It has good safety features, like the vehicle detection on the mirrors is great. Visibility is good and it is high off the ground. We feel safe in the car.
It has been a reliable car, but maintenance is high dollar if you take it to Lexus. In 3 years and 45k miles, we have spent roughly 2,000 on regular maintenance including oil changes, alignments, fuel injection cleaning, etc. My BMW we have spent ZERO. It had the engine repaired under warranty, so I don't know what that cost was as it was taken car of by Toyota errr Lexus.
If you are a technology geek, you will be frustrated by this car and its silly entertainment, navigation, and voice recognition system. If you don't care about that (and want to just get blue-tooth calls), then this is for you.
The only other big complaint is the car clock is at knee level in the center console. To see the time, you have to take your eyes off the road completely. What is so hard about having a programmable instrument cluster so the driver can display what they want to see? Time, temperature, next turns, MPG, etc.
We like this vehicle, but we will not be buying another one because of the backwards technology. Lexus, if you're listening, test drive a Jag (we customized the cluster on the fly) or Audi and see what your technology should be.