Just bought a new 2026 Lexus NX450h+ luxuray version.
Just bought a new 2026 Lexus NX450h+ luxuray version. The car might be very good, but I don't know how to use it. The Owner's manual is nearly useless. The car is a plugin hybrid and came with a kit to plug it in. The kit has no instructions; so I found instructions at a Lexus website. The car's owner's manual index didn't have any entries for "battery" or "charging." The online instructions included at least 20 saftey related instructions. They also included a status table with states for the red and green lights. My charger kit dosen't have red and green lights; it has a blue light - guessing I have a different model. The car has seat, mirror, and steering wheel position memories. My old car, a Toyota (Lexus is a Toyota division), had the same feature, but the new one must operate differently. I found instructions in the owner's manul but couldn't make it work. The Lexus senses your key fob and is supposed to make adjustments according to which key fob it sensed. I would expect anyone pushing a button could override the key fob, but mine dosen't. This Lexus is supposed to have "advanced parking assist," but there are no mentions in the owner's manual. I found a guy online who described the system in 2023 - way out of date. I chatted with someone at the dealership and their specialist called me back fairly quickly. But with a pile of questions she suggested I visit the dealership. The dealership is 2 hours from my home (4 hours roundtrip). There is a dealership closer, but I'm reluctant to go where I didn't buy. I chatted with Lexus USA . The first person I chatted with told me the page number in the owner's manual to find the answers to one of my questions. That page didn't have the right subject. I was escalated to someone else. Eventually I was abandoned. I don't know how to use this car and don't know how to get help. I wouldn't reccommend any Lexus; their manuals are horrible.
- Comfort
- 4.0
- Interior
- 4.0
- Performance
- 3.0
- Value
- 1.0
- Exterior
- 3.0
- Reliability
- 3.0
- Purchased a New car
- Used for Transporting family
- Does not recommend this car