Mercedes-Benz SL 550 Recalls

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NHTSA safety recall results (5)

Recall information provided by National Highway Traffic Safety Administration

Communication: auto crash notification

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

Recall consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Recall action: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.

Electrical system: Software

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

Recall consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Recall action: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.

Communication

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Recall consequence: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Recall action: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.

Power train: Axle assembly

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 SL450, SL63 AMG, and SL550 vehicles. Over time, the bolt connection at the front-left mounting point on the rear axle carrier casting may fail, possibly affecting the vehicle's handling.

Recall consequence: Unexpected changes in the vehicle's handling can increase the risk of a crash.
Recall action: MBUSA will notify owners, and dealers will inspect the front-left mounting point of the rear axle carrier. If a defect in the bolt connection of the rear axle carrier is found, MBUSA will contact the owner and offer a repurchase of the vehicle. The recall began November 22, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100018.

Air bags: Frontal: Passenger side: Inflator module

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 SL65 AMG, 2019 SL63 AMG and 2018-2019 SL450 and SL550 vehicles. The front passenger air bag may have been improperly sewn, allowing the seam to tear during deployment.

Recall consequence: A tear in the air bag may decrease performance and increase the risk of injury.
Recall action: MBUSA will notify owners, and dealers will replace the passenger air bag, free of charge. The recall began December 13, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019100016.