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2011 smart ForTwo consumer reviews

$12,490–$44,837 MSRP range
side view of 2011 ForTwo smart
(15 reviews)
100% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.5
  • Interior 4.9
  • Performance 4.1
  • Value 4.7
  • Exterior 4.8
  • Reliability 4.7
Explore the 2011 smart ForTwo

very reliable car and easy on gas

love them, I have two smartys one for me and one for my husband. WE purchased asmartcar passion all the comfort features and another smarty pure model

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
10 people out of 10 found this review helpful. Did you?
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Fun, reliable, commuter

I picked up my 2011 earlier this year with 30k miles on it. It's a Passion with pretty much all the available options from that model year, with auto transmission and paddle-shifters. Once I got used to the automated-manual transmission, this thing is quite fun to drive. Using the paddle-shifters can really help in certain situations, too. It has plenty of pep, and moves quickly around town. Even on the freeway I find it quick and easy to get it up to 70 and to keep up with traffic. The cabin is fun, comfortable, and very spacious for the two passengers. I have more leg room and head room in this than in anything else I've owned, and I'm 6' 2", so that counts for a lot. The back hatch space isn't huge, but more than adequate for errands, light travel packing, grocery shopping, etc. I routinely get slightly more than the estimated fuel economy it is rated for, both for in town driving and freeway/combined. The ride is the biggest drawback to the Smart. Short wheelbase translates into feeling every pavement crack and chuck hole. At speed, it can be quite jarring. Also, on the freeway, tire ruts and strong winds require two hands firmly on the wheel. The optional bluetooth system (a factory option that replaces the clock in the right dash-mounted double gauges) work seamlessly with current smart phones for phone, navigation, music, etc., better in fact, than many newer cars' systems do. The "glass" roof in mine has the standard hazing effect these are prone to (makes the glass roof "sparkle" when looked through in certain sunlight conditions). I use it as my daily driver for a 12 mile commute of combined local and highway roads. The car has been very reliable, cheap to operate, comfortable, and fun to drive. It makes me smile.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
5 people out of 5 found this review helpful. Did you?
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Most fuel efficient car I have ever owned

Great car for people who don't care about a lot of bells and whistles, but want a convenient and economic way to commute everyday. Don't need a lot of space to park. Wonderful car!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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vert reliable, great gas milage

this car meets all my needs ,plenty of leg room , great gas millage easy to get in and out of spots, handles great ,for a 3 cylinder it has good power and speed.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability
  • Purchased a Used car
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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2011 Smart Car

I use my Fortwo as my primary transportation. I like the car and would get another when needed. My Fortwo is great on back roads and on the hwy. my 2nd car is a Hyundai Elantra, I prefer driving my Smart Car over the Hyundai

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Does recommend this car
2 people out of 2 found this review helpful. Did you?
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The Most Efficient Conventional Car; Smart fortwo

After 4 years since the smart's came to the US I decided to give it a try, and what better time than now with gas prices. I average mid-40's easily on my long commute to work everyday (70+ miles one way). Now that the temps are rising (it's March) I've gone as high as 50MPG's on a trip. This is according to the computer in the dash, which concurs with my math at fill-ups. Buying the required premium fuel is a no-brainer, when you see what it does for you. The engine is high-compression which requires premium gas, this is a GOOD thing, not a negative. The car drives fine on the highway. Everyone blasts it in articles, I don't see a problem. It's smooth and quiet, and does not "feel" as small as it really is. Potholes and rough roads, you feel more than a larger car of course. Mine is a loaded Passion, the glass roof is great, as are the heated leather seats. I have the cruise as part of a comfort package that I recommend. The steering and brakes are excellent. The cruise control works very well. The car is very well made, fit and finish/paint are very good. The car is very tight and solid. I feel safe driving it, and knowing that MB designed it and manufactures it. I already have 6000 miles in 2 months with no issues. Low maintenance, LOW insurance rates, 10,000 oil changes. The transmission takes getting used to, it's not bad though, as is often stated. It's a manual, that has the ability to shift itself. It is NOT an automatic, it does not have any parts or fluids of an automatic. That must be understood. Perhaps this car is not for everyone. But neither is a bulbous SUV or F150. I would buy another one. And I think you get a lot of features, especially safety ones, for the money. And, I forgot all about the back seat (or not having one), I don't even miss it :-)

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
3 people out of 3 found this review helpful. Did you?
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Love the smart

This is our second smart, our first one was a gray market European model that we were very happy with. The new one is much nicer in many respects, better AC, nicer interior, better seats. We do miss the turbo-charged Mercedes engine our old smart had, but performance with the Mitsubishi engine is acceptable. The five speed semi-automatic transmission, while still not up to US standards, is smoother shifting than the earlier model's six speed. Our old smart was totaled in an accident, but we were very pleased with the safety of the passengers, no injury whatsoever. The car did it's job superbly.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 3.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Does recommend this car
1 person out of 1 found this review helpful. Did you?
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I've owned my Smart Passion for 3 months

I purchased a 2011 ForTwo Passion Coupe. After waiting 5 months for delivery, I have been very satisfied with my purchase so far. I use this car for work and for fun. I drove the Smart ForTwo (450) in Italy in 08'. I had decided then if the ForTwo came to the U.S. I would purchase one. When they finally arrived here in California where I live the prices became over inflated and ended up waiting until now to buy. I am very glad I did. The 11' Passion has minor upgrades and my Smart has benefited from a more extensive list of options like storage console, arm rest, and cruise controls with trip computer. I often am asked if I am afraid to drive on the freeway. My previous work vehicle was a motorcycle, so my answer is always "no". The trition safety cell surrounds the occupants. The Clear roof, upscale (red) interior and two color exterior appearance impressed me and my friends. I must mention too that my friends are mostly car club members from muscle car and luxury car makes and all of them have made favorable comments on the cuteness of the car. I wanted to stop shifting since my drive was a city commute involving many stops and go's thru town. The transmission is fine once you learn how it works. Slow shifting can be a problem as has been reported in other reviews. The auto-shifter is similar to VW bugs auto-stick shifts from the past. The Smart transmission is reliable and efficient. Perfect for this application. If you have the optional tach (which I do), you can anticipate the shifts, allowing for a slight lift of the the throttle and quickening the shift of gears. Way Fun!. Good handling with no torque steer like so many front wheel drive competitors. It is true the passion has a stiff ride thanks to the European safety roll-over test. but we benefit from a solid handler with adequate anti-lock brakes for the road or hi-way.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 4.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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Economical and Fun

I purchased a smart car as my 3rd vehicle. I drive 60 miles a day for work and my Ford F 150 milks the gas. My Smart car is getting approximately 40 mpg and handles the road extremely well. It is not the smoothest ride but I have all the performance I need. The Interstate riding is fine, especially knowing I will pay far less at the pump. You just gotta get one.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 5.0
  • Value 5.0
  • Exterior 4.0
  • Reliability 5.0
  • Purchased a New car
  • Does recommend this car
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Awesome car, Awesome gas milage

I love my smart car, it's tiny on the outside, but roomy on the inside. Easy to maneuver and I love all of the attention and the gas milage that it gets!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a Used car
  • Does recommend this car
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