2018 Tesla Model X consumer reviews

$84,000 starting MSRP
side view of 2018 Model X Tesla
86% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.6
  • Interior design 4.6
  • Performance 4.7
  • Value for the money 4.3
  • Exterior styling 4.9
  • Reliability 4.1
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3.0

THIS LEMON IS AS RELIABLE AS A SWISS CHEESE CONDOM

I hate loathe despise my piece of crap and I say this because I probably can’t curse on this site and plan to put reviews on every reliable site I can. This is how feed up I am with this rat mobile so others will be warned. I constantly have thoughts of what’s going to break down next week or month? This is not what you want to think of for any car and this is without a doubt the WORST I’ve every owned in terms of reliability and service which I will elaborate. The worst car I’ve ever owned in terms of reliability is the 2014 Jeep Grand Cherokee which is no longer made for obvious reasons. What makes this Tesla worse is not the reliability but the scheduling of service. You cannot talk to a live person, everything is done on Tesla APP and scheduling could take 2-3 weeks if you’re lucky they don’t cancel on you and keep rescheduling. At least with the Jeep I got it fixed anywhere anytime. My Tesla model suX is practically at in the Tesla service shop every month or 2 months when I can get scheduled. Oddly I don’t even speed much or drive it hard. The issues I’ve had which I can remember are: Side mirrors not working $565 Front passenger door wont open $146 Control arms replacement around 50K $1500 HEPA filter replacement $919 Small battery change, not the big one but a small one $243 Constant software issues Charging fuel latch won’t open $400 Rear balancing after eating my new Continental tires at 12,000 @ $275 Both rear trunk buttons won’t work $95 As of 07/11/2022 the car wont even charge now!! How insane is that???? Haven’t gotten repair price for this yet. This car gets lots of looks and saves on gas for sure but TRUST ME it doesn’t make the worst reliable car list on several reports for no reason. I don’t think the S 3 or Y have the same issues as the X but be forewarned: stay away from this LEMON unless you plan endure lots of time bringing it to Tesla’s service center.

4.9

A car unlike any other in a great way

A car that almost drives itself. Very luxurious and smooth ride. Wicked quick acceleration even in standard model. Technology is far better than any other luxury car I’ve owned. Over the air updates are frequent and sometimes get cool upgrades without buying a new car. The base model comes with practically everything included unlike my Cayenne or Range Rover. Low maintenance at almost no cost. I’ve used mobile service a couple of times which is convenient. I’m a huge fan!

5.0

Amazing piece of technology

This car has it all, performance, style, comfort, technology... Driving this car has been awesome, but not as awesome as letting this car drive me! Autopilot is amazing and always getting better. So cool to have the software on the car update and provide new features. The technology in this car is better than any other out there. You would not regret owning Tesla.

4.9

Awesomest SUV ever. Drive it, and you will see.

Greatest vehicle I have ever owned. Smooth ride, great navigation, no oil changes, no radiator fluid, no leaks in your garage, only need to go for service once a year, and then you get a loaner for that visit. Always ready, and it drives itself on the interstate? Crazy awesome.

4.3

Awesome!

When you pass the gas pump you can justify paying a premium for this car! Super fun to drive, handles well and looks good too!

5.0

That Tesla you always wanted at a price you like

This car you want to own. It's a Tesla the car of the future right now. Drives itself on the freeway. Parks itself and is a joy to drive and ride in.

5.0

Nothing else compares

I’ve owned many vehicles and nothing compares to a Tesla. The self driving feature is a must, the technology is unparalleled, the quality is better than European vehicles. It’s sleek, fast and most importantly it’s good for our planet! Drive one and you will buy one.....

5.0

Fastest most reliable car I've owned

Hard to go back to gas once you have had electric. This is extremely well made and extraordinarily fast. I've had Ferraris , Porsches, Land Rovers, Lexus, Corvette, Mercedes and others that don't hold a candle to the Tesla. Speed comfort and no maintenance required except tires. Best value as a recent used car.

4.6

Have a Charger at HOME!

I have my Model X for a year and half now, I love driving it, I've had all the nice brands for the SUVs, BMW, MB, Porsche, LandRover... and the Model X is different from all, very fast and the autopilot is something else. The only downside is that if you drive a lot like I do, it's kinda of a pain in the xxx to charge it every 2 days... I use the superchargers from Tesla, once I have the Unlimited Free charge forever... And my building doesn't have chargers, neither I want to pay to charge it!

1.9

don't buy a tesla

Horrendous experience all around. Our original car was damaged in transit. They gave us a different one as a substitute. This car is a lemon. In the process of spending 20+ days in the shop over the first 4 months of ownership, we have come to realize that the company is extremely poorly run. No one is in charge and no one is accountable for anything. This is a ship without a rudder. You might get lucky and get a good car, but if you don't, you are screwed like us. Go somewhere else.