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2020 Tesla Model Y consumer reviews

$49,990 starting MSRP
side view of 2020 Model Y Tesla
(12 reviews)
66% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 3.9
  • Interior 3.8
  • Performance 4.2
  • Value 3.5
  • Exterior 3.7
  • Reliability 4.0
Explore the 2020 Tesla Model Y
Shop the 2020 Tesla Model Y

Workhorse for all seasons

Long range AWD FSD ( great on long trips) I got white seats and am so glad. Really brightens the interior and they have been easy to care for. Battery lost range faster than my older Model 3 but it’s still around 295 after ~70k mi. Great in the snow but a bit more ground clearance would help. Cracked windshield was repaired by Tesla and cost about $1000 less than Safelight. No other issues except for CEO

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 4.0
  • Performance 4.0
  • Value 5.0
  • Exterior 3.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Transporting family
  • Does recommend this car
18 people out of 24 found this review helpful. Did you?
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Great SUV with some flaws

I've had this car for around a year now and its a great vehicle. The performance is stellar and it handles very well due to the low center of gravity. The main issue is that due to the larger wheels and lower suspension, the car rides very rough and worse than any other crossover/suv I have driven. I do not suggest it for longer trips as overtime the rough ride and bumps can become annoying. I also wish there were some tactile buttons for volume but the overall layout with the center screen works fine and gives the interior a clean look. I highly suggest getting the white interior as it makes a huge difference and is sort of a tesla hallmark. My other complaint would be the lack of apple carplay, Tesla's system is pretty easy to use but given that I am an Apple Music user it would be nice to have carplay integration. I also live in a colder climate so you would need a set of winter tires because the factory tires are summer performance rated. This seems like a harsh review but I mainly focused on the negatives since the pros of driving an EV really speak for themselves. Quality is hit or miss on these cars and I highly suggest checking for panel mis alignment and trim fitment, mine came perfect but I know other Ys do not.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 5.0
  • Value 4.0
  • Exterior 3.0
  • Reliability 3.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
33 people out of 35 found this review helpful. Did you?
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Best car I've ever owned, but not for everyone!

Picked up our Model Y Performance on Dec. 26, 2021. It is a 2022 model, and perhaps there have been improvements from earlier models, but our Model Y has not had any panel gaps, NO rattling... the car has a stiff ride, but it's faster then my BMW M2, and is simply a blast to drive! It is NOT a luxury car! Don't compare it to a MB, Cadillac, etc. Yes... it's over $60k, but the average car price today, according to Edmunds is $47k, so it's not an inexpensive car, but it's also not $100k or more, such as a Mercedes. You're paying for technology, and battery plus the best charging infrastructure in the country at the moment. Walk up to your car with your cell phone in your pocket, the car recognizes you (or your wife, or whoever is registered to the car), and moves the seats back and the steering wheel out of your way, for easy access into your vehicle. Get in, step on the brake, and the seat moves into your preset position, the steering wheel moves to your position, and other features set to your pre-set preferences! Put the car in drive and go! No Start/stop button... just get in and GO! If you have an appointment in your calendar, and it's for 30-60 minutes from when you get in, the navigation will already be giving you directions to your appointment, no need to enter the info again! The Y doesn't NOT have cooled seats, no mood lighting, no built in garage opener unless you pay extra... there ARE features which most people expect in a car this price, which are missing. However... get on the freeway, in a traffic jam, put the car in Auto Pilot, and it'll accelarate, brake, steer... basically drive for you, other then changing lanes, or getting on/off the freeway! I can't tell you how great it is, when you're stuck in stop and go traffic on the 405, to have a car that you can rely on that does the driving for you! Yeah.. you need to tug on the steering wheel every 45 seconds or so, but the car is basically driving for you most of the time, while on the freeway. Plug in when you get home, wake up the next day, and you basically have a full tank! No need to stop at gas stations, no oil changes, fewer brake pads to replace... and after four months (admittedly, a short period of time) our Tesla Model Y has worked flawlessly! Not for everyone. Go test drive one, and see if you can live without the mood lighting, massage seats and garage door opener. If you want to travel in the lap of luxury, and have $100k to drop, this isn't the car for you! if you LOVE fast cars, that'll beat most sports cars on the road today while seating five people plus luggage comfortably... this car may be for you!

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 3.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Having fun
  • Does recommend this car
30 people out of 31 found this review helpful. Did you?
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AMAZING PERFORMANCE WITH TONS OF INTERIOR SPACE

As a new owner of a Model Y Performance (2022), I can say that I have never driven ANY SUV (small or large) with this kind of performance. The closest one is a Porsche Macan. This car handles more like a sports car than an SUV. 0-60 in 3.5 seconds and takes curves in a Porsche-like fashion. The ride is stiff, like a sports car, but you won't find this kind of performance for under $80,000 anywhere else. Lower YOUR carbon footprint and buy electric.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
13 people out of 16 found this review helpful. Did you?
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Honest review from an upgrading model 3 owner

So guidelines say pros and cons to the car: 1. On avg 40 bucks a month to (fuel up a month) 2. No schedule Maintenance, and if it is needed 80% done at the house. 3. Acceleration past others (and still only 40 bucks a month) 4. Everyone has a butt warmer!! 5. Autopilot - best driver assistance out there 6. No start stop button you just walk away 7. No smelling like gas/ standing in the cold. 8. Amazing 4wd system all computer monitored Cons: 1. If you like led interior lighting… there’s minimal. 2. No a/c seats 3. Range/ charger locations (it’s easy to reach popular destinations harder for mtn trail heads) I have been towed once due to Range issue (in 4 years)

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 5.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
17 people out of 18 found this review helpful. Did you?
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Don't waste your money

This car is not worth the money it's only the name no cool features just regular like any other car. You can buy a corvette or any other styleless car than this tesla what a joke of a car for the money.

Rating breakdown (out of 5):
  • Comfort 1.0
  • Interior 2.0
  • Performance 2.0
  • Value 1.0
  • Exterior 2.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
18 people out of 173 found this review helpful. Did you?
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Really fun to drive. I actually really recommend

I purchased a new 2021 model Y and I’ve put over 4,000 miles on it with little to no issues. My passenger door needed adjusting, but it was fixed in about 20 minutes.

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 4.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
28 people out of 33 found this review helpful. Did you?
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Cool features but not a good car

Wanted to buy a Tesla. Car has cool features, but not in the same class as a BMW 3 or similar car. Once you get past the cool features it is just a average or below average car. Take it for a test drive on city streets and you will see, almost all cars are fine on a highway.

Rating breakdown (out of 5):
  • Comfort 3.0
  • Interior 3.0
  • Performance 4.0
  • Value 3.0
  • Exterior 4.0
  • Reliability
  • Purchased a Used car
  • Used for Commuting
  • Does not recommend this car
20 people out of 61 found this review helpful. Did you?
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New Model Y: a terrific crossover EV

Traded in my Tesla model 3 for this vehicle and I have not been disappointed. This crossover rides tightly and hugs the road just like the model 3. The acceleration is amazing with the EV torque you get used to. The vehicle has much better room than the 3 and rides higher giving one much better visibility and road feel. My Y had no manufacturing issues and the paint, door panels etc are all perfect. Some of the rattle people complain about are the rear seatbelts and goes away if you fasten them (or a passenger is in them). I have the long range dual motor version which performs very well in heavy snow where I live. In terms of range in cold weather you lose about 20% in warmer weather you get it all. I am rated at 326 miles and am getting around 300 in winter weather. You need to put acceleration on chill and not squander electricity by setting the heat at 80! All in all ranking with the very best car I have owned in 30 years.

Rating breakdown (out of 5):
  • Comfort 5.0
  • Interior 5.0
  • Performance 5.0
  • Value 4.0
  • Exterior 5.0
  • Reliability 5.0
  • Purchased a New car
  • Used for Commuting
  • Does recommend this car
28 people out of 28 found this review helpful. Did you?
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Don't Do It!

This car is not even close to being ready to be on the road - it would have been named a "TESTa" instead! As anyone that purchases this is basically Elon Musk's guinea pig!

Rating breakdown (out of 5):
  • Comfort 4.0
  • Interior 4.0
  • Performance 1.0
  • Value 1.0
  • Exterior 2.0
  • Reliability 1.0
  • Purchased a New car
  • Used for Commuting
  • Does not recommend this car
7 people out of 76 found this review helpful. Did you?
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