Used 2023 Acura MDX for sale near Arnold, MD

I had never bought a car before and only heard horrible things about how awful the process of car buying can be. However, this was NOT my experience with Ourisman Honda of Laurel!! I was greeted with nothing but professionalism, compassion, and kindness. They truly care about their customers! George was INCREDIBLE every step of the way. He even sent me a video of the vehicle I was interested in before I came in. He made every part of the process easy to understand and made sure I would be able to drive off with the car I wanted. I can’t say enough about George. He was so kind and caring and willing to do whatever it took for me to be able to officially say “I’m a car owner!” He took his time with me and never made me feel rushed. Thank you George!! His manager, Roman was so compassionate and took the time to speak with me about what all of the fees meant and what we could do to get a monthly payment that I was comfortable with. He sat down with me, human to human, and connected with me on a personal level while trying to get me into the car of my dreams. Thank you Roman!! The finance office was the part I was most scared of. I was sooo pleasantly surprised and relieved when I met Ash. He was so incredibly patient with me while I asked a million questions and he took his time clearly explaining everything in a way that I could understand. He also gave me some great financial advice for bettering my future that I am truly grateful for. He helped me find the right terms for my loan so that I could be comfortable and confident as I drove off the lot. Thank you Ash!! Every single person I interacted with went above and beyond their job description and made me feel like I mattered. It felt like it wasn’t just my business that mattered but that me as a person with a life outside of that dealership, I mattered to them. My happiness and well-being mattered to them. My future and comfort mattered to them. There was not a single time I felt pressured or discouraged. The car was also immaculately clean, which I very much appreciated. I cannot speak more highly of them! When it’s time for a new car I know who I will call. I am a customer for life now!!

It is a very nice vehicle… a few exceptions… no heated steering wheel, no remote start no foot controlled rear lift gate and a few other amenities that comes with many other comparable vehicles. The trim levels do not make a lot of sense like aspec is considerably more expensive but only a few amenities and the advanced is almost 20k more for a few options that are stock with Lexus and other high end suv…

I can't say enough good things about Sales Manager Ramon Hart, Sales Executive Lamont Jefferson, and Finance Manager Melleny Hobbs and the Ourisman Honda team - their responsiveness, professionalism, and integrity. Working with them, we bought our CR-V on line - they kept and exceeded every promise they made - sent the necessary documentation quickly - and then Lamont even delivered the car to us at our home ( about an hour away from the dealership) and took the time to show us all of the features. And we got a great deal on the car, which was exactly what we wanted, too. Couldn't have been easier and hassle free - great, encouraging experience - and it was buying a car! Everything about working with Ramon, Lamont and Melleny was terrific, the interaction way ahead of the other Honda dealerships we talked with ( among those, one wanting about $2K more for the car, another insisting we come to the dealership). We strongly recommend Ramon, Lamont and Melleny and the Ourisman Honda team as your first choice. Great job, Ramon, Lamont and Melleny! - give them a call if you want to buy a new Honda.

Like other reviews I love this car! Comfortable, stylish, it’s inherently a Honda so likely reliable. Gas mileage not great but better than MDX of the past which weren’t nearly as fun to drive! Highly recommend this Acura. Haven’t owned one since I had a 2008 TL but I have the same happy feeling whenever I drive it, now in a very different life stage!

Great experience as always. Work was done in a timely manner and was completely satisfied.

I have the 23 Acura MDX SH-AWD I love the ride and looks of it. I wished I would have bought one a long time ago . Just wished it got better gas mileage. But for a V6 aspirated engine. I shouldn’t complain. It’s comfortable, handles as good if not better than the Atlas I had.

The best dealership Service Manager ever. Jeremy was so kind to take 20+ minutes on the phone, to help me resolve and understand the electronics systems. I'm still in "shock" with the true desire to be of service. Huge accolades for he and King Kia!

We love our 2023 Acura MDX -- handling, ride (in all modes), acceleration (definitely enough when you need it to enter the highway, etc.), interior, dependability, technology and size. This car is the perfect size for us with 3 dogs. We make lots of trips to the park and of course, to stores regularly too. We do lots of DIY projects too so we need to haul materials. The MDX offers plenty of space to do it. The gas mileage is great (25 mpg+ in the city for us) -> much better than the under 10 mpg we had been getting with our 2018 truck. Very pleased with the versatility of the MDX.

My experience has always been excellent. Tarsis and his team are extremely professional and always get me in and out.

The car is very well made with a lot of features. Acura did not cheapen up with this car. I’m very happy with it. I highly recommend this car. I have had 2 other Acuras before and they are highly reliable.

Overall a great experience. Friendly staff, no pressure and smooth purchase. I had my car transferred from another CarMax dealer with no problem and they actually transferred two that I was interested in. This was great, as I was torn between the two and was able to test drive both and make a decision. Very happy overall!

I came to this location for routine service because the location is convenient for me. Rashawn did the service on my Equinox. He was very professional, friendly and communicative.

Great service advisor James and whole service staff on time and great team service effort for customer needs.

Acura of Ellicott City is a top notch dealership who pride themselves on being supremely professional; the sales team is fantastic to our responses and always seem to find the cars we are looking for and we have purchased 4 in the last six months. The Service Department team far exceeds my expectations. James Washington always makes sure that my car is updated, maintained and safe as I travel often for my job. He makes the habit of telling me that it's his upmost priority that I feel safe at all times. Overall Greatness is the way I describe this establishment.

Thank you I much for my birthday present! Will was fast and reliable and well informed. The transaction was efficient and easy and the customer service was amazing. My situation was less than desirable and I was blessed with a brand new car with not much to offer! They will make it happen.

Devin helped me get my car up to date on the maintenance it needed. He takes the time to explain everything and my car is running great. I am happy with the service I received and my RDX is running great.

I've dealt with Acura of Ellicott City for at least 20 years now if not longer and I'm always pleased with the service I get.The staff is always friendly,keep you up to date while you wait and get you in and out quickly while still performing 100% quality work :) !!