Used Acura RDX SUVs for sale near Kettering, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

My wife and I absolutely Love our RDX. Unfortunately we recently had a mechanical issue and the part is on back order, 3 weeks later and still no part. So our vehicle is great but not sure about corporate??????

My service manager, Devin Parham gave excellent service. He was very detail oriented when it came to telling me what was going on with my vehicle and what needed to be done in order to get it and keep my vehicle it in great working condition. There were some recommendations that were adevised and completed, and they were completed in a timely fashion. He was very professional and proficient when it came to customer service and very detailed oriented.

Mr Nicholson was a true joy. He was as on top of everything I asked for and he met all of my expectations I would recommend him and the dealership to my friends and relatives. .

My review is all positive. Particularly we LOVE the Sound proofing inside the car. Only negative is it is GAS HOG! It is BIG and sometimes I feel bulky. All the features are sometimes difficult to remember how to do what. Navigation system is "goofy" at times claiming it does not have such listing..

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

Awesome experience! Team over really looked for me and made sure I was satisfied and received the vehicle I wanted!

By far, the best vehicle I owned. It is just so comfortable and fun to drive. I purchased the Advanced model which has more bells and whistles than I could ever imagine. The only thing it doesn’t do is drive by itself..

My experience has always been excellent. Tarsis and his team are extremely professional and always get me in and out.

Perfect for all my needs... I am loving my car and enjoying every moment I get to go places or for long drive... always waiting for sunny weather so that I can have the sunroof and moonroof open...

Way to go. Good customer service. Smooth buying process. Answered all questions . Good souvenir s. I will recommend this dealership to my friends without reservation.

My third RDX.Purchased in 2018 Was the last year of the 6 cylinder.My first was 2008 turbo 4 cyl.awd.Great car and peppy.Second was 2013 6 cylinder.Even better than the 4 cyl turbo. Now 6 years into my 2018 rdx I have no regrets.Love the peppiness of the 6 cyl and I'm using Michelin Cross Climate 2's for 2/3 of the year and michelin iceX for winter driving in NH. I know I could get better gas mileage with a hybrid but am unwilling to go to a lesser performing vehicle. I never have dealer service but go to a local mechanic for all maintenance. I love this car! Has 105,000 miles.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

This car meets all my needs I’m a very happy customer. The minute I saw this car I feel in love with the vehicle. Beautiful SUV

I had a great experience at this dealership. The staff was friendly, honest, and never made me feel pressured. They walked me through every step, answered all my questions, and helped me find the perfect car within my budget. The whole process was quick and smooth. Definitely recommend to anyone looking for a reliable place to buy a car.

Love this car I live in Minnesota and plow snow In the winter.. We recently had a bad snowfall dropping over a foot of hard wet snow. I've never had any issues with unplowed roads and drifts. This vehicle get me there safely ever time..

I wanted to purchase a new vehicle. The vehicle I seen online I thought was a great car, Mr. Joel Lisman found me a even better car with less miles and cheaper then the car I was looking at. Once I came to pick up the vehicle I was at Carmax for less than an hour, then I was driving away in my new car. 😁

Wonderful and very safe car. This is our third RDX so we are more than pleased with about everything this car offers. It is so easy to drive, very comfortable, uses regular gas and looks nice too.

Bought a car and it was a great experience. Exceptional customer services. I was driving away in lese than 3 hours.

I just bought the car one day ago. So I can't really tell you about reliability over time. I will say this: this car is the beautifully styled, very classy. It provides comfort like no car that I owned before. It's almost like floating. I have get used to all the bells and whistles. There's a lot of them. I'm happy with my purchase.

We had a 2013 RDX and we super pleased with it, so we definitely planned to buy another RDX. The 2018 RDX meets all our expectations.

An excellent achievement in automobile design and performance. Fit and finish on both the exterior and interior is outstanding. Acceleration and steering are the best of any SUV I have ever driven. The Acura RDX scores a 10 out of 10!

The service at this dealership is always outstanding, whither we are purchasing a vehicle or getting service done. The treat us like family and it's always a privilege to purchasing a vehicle or receiving services on our vehicle!

Best vehicle Acura has made in last 15 years. Test drive an RDX Advance SHAWD package on sport mode for 15-20 mins and you’ll be sold. Beautiful airy cabin with pano, and the ELS sound system is killer! 2.0 turbo engine + 10 speed trans are bulletproof. Have my RDX Advance for 2 years now and will enjoy it for at least another 5 years. These are made to last, much like my 2006 TL that I have for over a decade, with 200k+ troublefree miles on the clock.

Trustworthy and transparent. If you are looking for a dealership you can trust look no further than AP Fairfax Virginia dealer. The sales provider was honest, and worked hard to get what I needed, when I needed it, by delivering the car to my home. I never felt pressured or rushed, and I'm thrilled with me new car. This is how car buying should be! I highly recommend this dealership to anyone looking for quality service. A person's attitude means a lot to me and Ahmad had the best attitude. Whenever I get another car, he will be the first person I will contact.

Terrific dealer. Best in the area. Ralph, Richard and Abdul are true pro’s. Fair and honest. Thank you. Keith R.

Great service advisor James and whole service staff on time and great team service effort for customer needs.

I recently took my 2012 MDX (over 120,000 miles and still going strong) in for service. It was rather late in the day - around 4 pm - and I did not have an appointment. Branden Hayes was my service advisor, and he was able to get my car scheduled for service on the spot. I was going to be waiting for my vehicle and Branden advised it would take 1.5 - 2 hours to complete the maintenance. I sat in a very nice waiting room and enjoyed some light refreshments while I waited. Another Acura employee was walking around handing out Christmas Cards. He gave me one that had a 10% discount coupon inside. The card clearly stated that the coupon must be displayed at the time service is written up, but I immediately took it over to Branden who assured me that he would apply the discount towards my service invoice. My vehicle service was completed in a timely fashion (just under 1.5 hours) and I saved a little bit of money to. I have been using Acura of Laurel's service department since they opened and have always received this type of service. They always make me feel welcome, and the services they perform have kept all of my vehicles running smoothly. I have had four Acuras over the years - an 89 Integra, a 05 TL (my favorite!), a 2012 MDX and a 2020 TLX Technology, which is my current daily driver. All of these were serviced at Acura of Laurel. The TL had over 225,000 miles when I finally traded it in, and it was still running flawlessly. Thank you, Acura of Laurel, for the exceptional level of service that you provide.

This is my second time purchasing a car with Jason!!! he really is the best ask for Jason when you go here !!

It has been a pleasure working with Aaron for our Forester. Whether it's servicing or repair, he's transparent and communicative, and has our trust.