Used Acura cars for sale near West Springfield, MA

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

After enjoying a 2006 Honda Pilot for over 200K miles it came time to try something different although the Pilot was still performing flawlessly. Competition was fierce with Lexus, KIA, Volvo, and others offering compelling alternatives. But in the end customer loyalty won out. The ACURA MDX has proven to be an outstanding choice offering comfort, reliability, and an absolute pleasure to drive. Also of importance the technology interface feels intuitive with a very shallow learning curve. Highly recommend.

MJ was the best! He walked me through everything and made buying a great car so easy. Riccardo, the finance manager, explained everything until I was completely comfortable. I can’t stop telling my friends and family how amazing they were to me. I won’t go anywhere else again!

It is a very nice vehicle… a few exceptions… no heated steering wheel, no remote start no foot controlled rear lift gate and a few other amenities that comes with many other comparable vehicles. The trim levels do not make a lot of sense like aspec is considerably more expensive but only a few amenities and the advanced is almost 20k more for a few options that are stock with Lexus and other high end suv…

This is simple - I'm 67 years old and this is the best car buying experience I have ever had. Derek and Jeff did a great job from the first "Hello" to when we drove away in our newly purchased 2011 Ford Edge. Now I know why they have great reviews from their customers. I give them my highest recommendation.

I love my Acura RDX. To me. It's like a luxury vehicle, love everything about it. If I ever got a new SUV, it would definitely be another RDX

Love this car I live in Minnesota and plow snow In the winter.. We recently had a bad snowfall dropping over a foot of hard wet snow. I've never had any issues with unplowed roads and drifts. This vehicle get me there safely ever time..

I bought a used 2014 toyota sienna from derek and jeff, it was a very comfortable and enjoyable experiance from the time i got there until the day i brought my car home. Great friendly guy's and they really paid attention to my need's.No stress and great car's at great prices.I would recommend people to go there you'll be very pleased. Thank you for all your help!

My first MDX, absolutely love it. Gas mileage could be better in town, highway is good. I would buy the 4 seater next time not the 3 roll seat. Safety features are awesome! So many unexpected standard features. Safety features were my main concern as I have a 20 year neck injury. MDX filled all my safety issues. Honda is well made and ahead of their time.

We have a long standing relationship with Mike Iacino at Acura of Avon. He makes it so easy to purchase a new vehicle. He knows his client and knows what that client would be happy with. Of course, we love the product so selling us a new car is easy! All the other salespeople, including the manager, are always warm and welcoming . And, you know that the Service Department will stand tall as well. I can't forget to mention Nissa Johnson in the Finance office. She is really the very best!

My review is all positive. Particularly we LOVE the Sound proofing inside the car. Only negative is it is GAS HOG! It is BIG and sometimes I feel bulky. All the features are sometimes difficult to remember how to do what. Navigation system is "goofy" at times claiming it does not have such listing..

Very friendly sales people, no pushy sales tactics, treats you very well. I was driving by saw plenty of cars went it to check out they were very nice and helpful

As I said in my review, I purchased this car from this dealership in 2017. At the time it had about 35,000 miles on it. It has been a great car. It gets 25-27mpg on the highway although it only gets 18-20 around town. The seats are comfortable and there's plenty of cargo room if you keep the third row seats down. The only thing it doesn't have that I would like is a heated steering wheel. My previous car, a 2012 GMC Denali XL, had a heated wheel, and in the winter it was really great to grab a warm steering wheel. This is a great family car and I would wholeheartedly recommend it.

This was the best car buying experience I've ever had. Salesman John Woodman and John Mirow in finance are extremely knowledgeable and thorough. Not pushy. I never felt pressured. I highly recommend Suburban Subaru! Ask for Woody in sales, and John in finance.

Acura RDX AcuraWatch Plus Package Acura RDX AcuraWatch Plus Package Acura RDX AcuraWatch Plus Acura RDX AcuraWatch Plus Package Acura RDX AcuraWatch Plus Package Yes

Seth falcon and Kevaughn Fyffe were very friendly and patient with me. They both made is simple and easy for me to get my new car from the dealership. It was a great experience that I will always remember. Thank you guys

We didn’t intend on the RDX we were shopping Lexus and Mercedes . Salesman suggested a test drive and it was the quietest most powerful refined vehicle we drove. Owned for 4 years ; phenomenal reliability

I have dealt with a bunch of dealers recently in my quest to purchase a vehicle. Schaller stands out as the most professional across the board. The overarching theme and feeling that they left me with is that they are committed to customer satisfaction, with the intention on winning customers for life. Teri is hands down the best sales representative in our area. Brian worked at getting me the best financing and Gary is committed to continuing the experience from the service end (having accessories installed). I would highly recommend this dealership to anyone in the market.

The dealer stuff were very professional, friendly and cooperative. They were willing to deal with me over the internet and by phone and they were quick to respond. They also were very reasonable with the value of my trade in vehicle. I drove 4 hours from Pennsylvania to Connecticut to meet in person and close the deal. I was out and driving on my new purchase within 2 hours or less. I would recommend a friend to buy there!

Great prices, reliable vehicles, knowledgeable staff. These are people you can trust. Just bought my 2010 Toyota Corolla Thanks! Everyone were so helpful

Own a 2012 tsx SE. The car is great,but have issues upon start up with a loud rattle lasting for about 2 seconds or so,oil starving the engines VTC (valve timing control). This could be an expensive fix without a warranty, for the cam would have to be changed, and I'm sure any good mechanic would just tell you to replace the timing chain as well, the chain guides, and hydraulic tensioner. I must as I've read on this issue its every model from 2004-2014. The main reason I've seen on this issues is lack of proper oil level kept or lack of oil changes. Over all so far a solid car.

Highly recommend ! They know what they are doing Hasan Ferhat Hakan thank you guys I purchased 4 cars from them and they always so helpful

I leased this car on Dec. 26, 2020. I bought it from the Dealer two weeks ago and now it's mine. I love the car the only problem I have had with this car is the battery, 2 of them and the car was still under warranty and didn't cost me anything.

Courteous, friendly, clean show room. The application process was very smooth and simple. Very trustworthy.

I bought a 2014 RLX Acura is comfortable the back seat is sooo roomy. The Italian leathers seats are very soft best leather I’ve seen in a car. Rides soo smooth but it’s all about the tires. I took out extra warranty when I bought car. There is a recall on rear actuators I had mines replace. I will stay in the Acura family. I’m so sorry they stop making RLX in 2021 what a luxury car. The best Acura ever made and haven’t made another luxury car since.

Reliable. Good performance. Super handling all wheel drive is the best. Very good looking car. Low maintenance.

I bought my 2013 ACURA TL Special Edition new with 25 miles (I test drove it with 5 miles). I have taken care of that baby since day one. It's been garaged; well-maintained (oil changes; tires replaced; battery replaced). Just turned 77,000 miles today! I am selling mine only because I need an SUV. I wish I could keep it as my second car.

Got this when I was looking for a smaller entry level luxury car, non -turbo and with a lower cost to own. Try to get the premium, for the dual screens and carplay.

I have the best experience buying a car from New England Auto Wholesalers. Derek was a pleasure to deal with. He was honest and trustworthy and I got the exact car I wanted at the price that I can afford and it was a fast and easy transition. He took care of everything and made sure I left with the perfect car and it was. If you are looking for a car, this is the place to go. You will not be pushed into something and I would recommend this to everyone I know Once you buy your car, tell all your friends how happy you are and where everyone needs to go to get a car they really want.

I absolutely love the 2020 Acura TLX. I traded in my 2013 Honda Crosstour for it. The Crosstour had a lot (3.5 6cyl )EXL. It took a little time to get used to the TLX 4cyl, FWD set up. The Dual Clutch transmission is a little quirky. Overall the car is fun and comfortable to drive. I honestlt think Blind Spot should be a base feature is all cars. CPO

Super clean and friendly dealership paper work went smooth and fast got the car I been looking for for the best deal definitely would recommend to friends and family

My service provider with crown acura name John Shaw was superb with the entire process of fixing the damage done to my acura. I would highly recommend him for any/all repairs. He is extremely knowledable and professional with my service. I would rate him 5 stars out of 5 stars. Mary Dougherty

Staff was knowledgeable and friendly. They were accommodating regarding the Covid situation and took my concerns into consideration. I would recommend the dealership.

I had a 21 TLX advanced with the 2.0 L four-cylinder turbo and in 2023 I traded it for the TLX type S. What a shockingly different car. Granted the car probably has about 75 hp less than it should from the factory but, it’s easy to tune and mine is in the 435 hp range now. It was a great car to begin with and now it’s even better. There are a couple nagging issues with it: the brakes rattle, the Brembo brakes upfront, the pads on the inside, rattle like a bad ball joint whenever you hit a bump. The dealer couldn’t fix the problem and Acura told them “that’s the way it is, they are performance brakes“ well that’s a bunch of hog wash so I fixed it myself. Just an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that IJust an inexpensive shim on the inside pad and all was fixed. There are some long-term issues that I am concerned about: the rear suspension plug for the adaptive suspension can get corroded over overtime and the entire car needs to be stripped apart to replace a wire harness. I haven’t had an issue with this, but I did grease my rear plugs just to be on the safe side. And these cars are known to have transfer case issues, resulting in a transmission replacement. Again, I haven’t had that issue, but the car only has 9000 miles on it. Just things that I am concerned about long-term as it seems Honda/Acura reliability, even though better than anything out there, isn’t what it used to be. But this is a fantastic car! And I would absolutely buy it again.