We Will Be Lifetime Customers!
November 5, 2018
So, what comes to mind as I reflect on my experience with SCOTT ROMERO and his staff at Finnicum Motor Company in Americus, Georgia? Two words: COMPLETELY. SATISFIED. Over the years I have met a lot of sales professionals in a lot of different cities and states. SCOTT ROMERO is by far the most knowledgeable, professional and hospitable salespersons I have ever had the pleasure of doing business with. Scott took the time necessary to find out exactly what we were looking for, within our budget BEFORE we even stepped foot on his lot. He didn't waste his or our time by trying to convince us to make a purchase that benefited him, but he made sure the vehicles he selected for us to consider met our criteria. So many times, salespersons look out for their own pockets, not the needs of the customer. So, was meeting after hours on a Saturday (which fit our busy family of four's schedule) a problem for Scott? Absolutely not! Was staying late on the following Tuesday night until almost 8:30 PM a problem for Scott? Again, not a problem. In this day and age, finding quality people to sell used vehicles are few and far in-between! SCOTT is definitely who you need to see to provide you with one of the smoothest and stress free car buying experiences. Both the customer service experience and buying process were professional and clearly communicated. Some dealerships don't take care of their facilities. Finnicum Motor Company in Americus, Georgia was clean top to bottom from the driveway entrance to the dealership to the cleanliness of the restrooms! It just made me feel like they appreciated me as a customer. We truly had an overall "5 Star" Experience with Scott, his team and our purchase. So much so, that we purchase two vehicles that night! I can honestly say that we are not one-time buyers. No, WE WILL BE LIFETIME CUSTOMERS! Take our advice, you will not be wasting your time by visiting Scott and his friendly sales and service team as you look for your next vehicle!