Used cars for sale near Arden on the Severn, MD

I had a phenomenal experience at this location Starting with my phone call 3 weeks prior with GM Yancy. Yancy listened to all my concerns answered each question and provided great feedback. I was assigned to the BEST sales rep Ahmer. He gave exceptional service! I can’t say enough about these two gentlemen. They took great care of me from beginning to end and have gained a customer for life♥️

Our 2022 X5 was a beautiful car to us. Unfortunately it didn't work for us as my wife is handicapped and found it difficult to get in and out of - it's higher than one would expect and came to realize the seats are more inboard than other cars that are direct competitors. The 3 inch door sill was almost like a running board and contributed to her struggles. Even though we had the multi-contour seats, we found the lower cushion seat side bolsters too firm for any drive more than an hour. The seat back was fine. While driving around town and 2 lanes was great, it didn't track as well on the highway as one would expect, even after an alignment (it was off at delivery). Our old Volvos were much better in that regard. The positives include the exterior and interior design/layout, the quality, ride, handling and power. It also still has a few buttons, albeit a bit small when driving. The headlights were awesome and the gas mileage was better than expected, 21 around town and 28+ on the highway. Our situation is unique, and after 7 months we sold the car to a tall, able bodied couple.

The steelership was very good to work with. After expressing interest in it used vehicle they bent over backwards to deliver the car same day to the dealership from several hours away, and afterwards was very transparent in the purchase process. Very good to work with, was not super pushy but was very willing to work with.

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I really like my 2022 Acura MDX, it’s a luxury SUV. It’s pretty and it’s just for me. The problem, I have only had it for 22 months and the starter went. It cost us $950.00 to replace the starter, that didn’t include the labor. Thank God my husband has quite a bit of knowledge on installing starters. Problem number 2, reverse light needs to be replaced, that’s the hold panel and the cost is a whopping $500.00 and something dollars. The 60,000! mile maintenance has to be done in the next few months. The dealer charges $1,325,00, Honda charges $835.00 but it has to be done. But again, I love my car and I plan on having it for years to come.

Paper works was ok. Dealership could should have faster computer system to close the deal. Credit dept. officer was very professional.

Just picked up 2024 RX350 Premium+. Overall a nice car. I’m not a big fan of the 4 cyl. Powertrain however. Rather noisy and fuel economy is about the same as the 6 cyl. In my old 2019 RX with premium fuel required. Not a great trade off. New technology is pretty good and touch screen is much. Etter than the old RX touch pad. I think this is a better value than BMW X5 or Genesis GV80 with much better resale value.

Recently worked with Annapolis Volvo and Devin Anderson on the purchase of a CPO XC90. Excellent experience from his product knowledge during the test drive to finalizing the financing. Everything was explained in detail. Devin was honest and went above with us through the negotiation process and made the decision to buy from them very easy. Highly recommend them and we will go back again for the next purchase.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Overall very good experience. Attentive sales process, appropriate follow up and good financing offered thru BMW. Could have used more time going over all of the cars features and infotainment system. Only other issue was that car was delivered with substantially overinflated tire pressures - 48psi

Bought this 2017 Lexus RX 350 used. I always wanted one of these vehicles. I am not disappointed. Love how it drives and handles. Love the look. Plenty of room on the interior. My only complaint would be the front seat comfort. My Wife had a Acura MDX and it’s way more comfy. The seats in the MDX have more cushion and just all around more comfortable. One other thing is I wish it had the auto lock feature when you walk away with the key fob. Other than that it’s a sweet ride. Love the V6 and the transmission. Smooth shifting. Ride is soft. Cabin is very quiet. All in all I would rate it 9 out of 10 stars. I would buy it again!!

I couldn’t be more happier about my purchase of my first Toyota. Austin was my salesman and he did an excellent job finding me my forever car. He was very knowledgeable and kind. He asked the right questions to be able to find the exact car I wanted. This dealership made the process of buying a car smooth. I would definitely recommend this dealership.

Since I bought this car I noticed when I apply break the both front wheels vibrate (Shake).It is more shaking when I drive down the slope on HWY. The mechanics suggested me to replace the front disc of both wheels.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

Took awhile for part to come in especially during Christmas I finally got my cat back the Friday after Christmas, running well now but was expensive

This is my first Jeep I have ever owned. I always liked the looks of the Grand Cherokee. I’m happy with the vehicle. No complaints except it does like to drink gasoline. My previous 4 vehicles were all 8 cylinder full size pickup trucks. The Jeep being a 6 cylinder eats more gas. The Other than that, I’m very happy with my purchase of my 2022 Jeep Grand Cherokee. Good looks, drives well, comfortable and safe.

Recently I had my car in for repairs at Safford Brown Collison Department. They are top notch all the way around. Service was fantastic from start to finish. Never been involved in an accident but I am glad I went to my Honda dealer to make the repairs in a timely manner.

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

Brian Perry and Jeff Bejna provided excellent service. They were very honest, accommodating, and I felt at ease during the whole buying process. I highly recommend Heritage MileOne!

The 2021 Altima is a good but not great car. I have the SL trim which comes with more interior comfort and 1 of 2 extra features. I like the sporty style and tech features but the CVT transmission sucks sometimes. If I had to buy a sedan again I would choose a BMW 3 series instead cuz I like excellence in cars. But overall for anyone who would like to have something good and basic pros, yes the Altima can make it.

Love my 2020 Accord EX-L...very roomy and it has a very comfortable interior. It has a few things missing that surprises me on an EX-L trim such as courtesy lights in the doors. Honda has the knockouts but no wiring harness. The lights are only available on the most expensive Touring model which is ridiculous as this is a $20 item. Honda also has chosen to not have the lights on the trunk light up when you hit the brakes...they are only reflectors but do light up on the Touring model. I HOPE AND PRAY THAT MY PAINT DOES NOT CHIP OFF LIKE IS HAPPENING ON SO MANY HONDA'S. I had the paint chip off the car on my 2008 Civic and on the roof of my 2014 PIlot. Of course Honda takes no responsibility for this even though its happening to countless Honda customers across many years and models. They have already chosen to remove the sunroof as standard on many Pilot models as well.

Best experience !!!! Thank you eastern !!! Wendell you were great !!! Jesus santos thank you and Walid thank you for your service you guys are the best. ! We truly appreciate you very much !!!!

I absolutely love mine in comfort I think that it could have been a little bit better but that's on long trips. Short trips the comfort is fine. My car was totaled and my airbags blew on my steering wheel and at my legs and I'm so glad that they did because I really would have gotten hurt without those airbags The seat belt also did its job very well and the brakes warning light came on first then the brakes came on the exact same time I was putting the brakes on a guy ran a stop sign and there really wasn't much I could do but hit him which it did total my car and I am now looking for another one of the exact same kind I want my car back I love my Honda Civic sport touring.

Civic LX sedan.Small car that is extremely reliable and handles like a sports car. Stereo is average. Seats are a little stiff. Low to the ground makes it a little hard to get in and out. Rides great, handles even better. 118,000 miles without an issue. 36 mpg combined every day. Dont care for CVT transmission, feels slightly sluggish but will get the job done.

Cameron was fantastic. Quickest transaction of all time as far as buying a new car. Couldn't do enough for us. Highly recommend

I just recently purchased a 2024 Hyundai Palisade Calligraphy. I’ve had a Lincoln Aviator , Ford Explorer, Expedition, still have it and a Jeep Grand Cherokee , Tahoe . This Hyundai is so much more comfortable , handles great 👍🏻. It’s a beauty !

I highly recommend BMW of Towson. The customer service is excellent. My service advisor Terrence is outstanding, his professionalism and cheerful attitude. The customer service he provides exceed my expectations every time .

After changing jobs and having to drive 100 miles round trip, I decided to buy the 2023 Honda Civic, I think it was the best decision of my life, not only does it save me a lot of gas but it looks spectacular on the outside and not to mention The interior is simply perfect with a lot of space, like any criticism there are negative points such as the sound system which in my opinion lacks power to be able to listen to your favorite songs at full volume, another point that I would like to highlight is that it lacks entry to the car without having to use your remote control even my 2011 grand cherokee has it, in a general perspective it seems like a good car for price, safety and appearance, it has been my first honda and I think I will continue with the tradition of continuing to buy this model for a long time

Hello John, I'm so glad that you're back with Heritage VW. Thanks for doing a GREAT job getting me into my 2024 Atlas yesterday. You really made my day. You've always worked with my family in getting us an payment that we can afford monthly. My sister is going to be seeing you soon. Please keep up the good work with your excellent customer service. *********

Such a great overall car. 2.0 turbo, almost beat a sedan BMW in a race..LOL. Very very comfortable, They have ACTUAL HVAC, into the back 3RD row so they aren't always hot or cold. They are very quiet inside or driving around. Smooth like a Lexus. Recommend now my whole family has a ATLAS

This place had everything and everyone here to help with finding our dream car speed, professionalism, great attitude made the process feel good

We just purchased a 2022 Veloce. Gray with red interior. Love the car. Fast and sexy, unique. I get asked what is it? We haven't had long, but so far no issues. Seats are very supportive and comfortable. Only negative is the back up camera, screen small and dim. We get 33 MPG on trips but about 22 MPG with daily driving around town.

Great service, customer care, and sales experience working with April, Will, and Jalen. Recommend this dealership for purchasing new or used vehicles. The team went through hoops to find our dream car in 1 day!

Bought my 2012 brand new and 12 years later it still runs great! I have put o er 304,000 miles on it and have had no problems. I have done regular maintenance on the car and it keeps on ticking. The paint is poor condition and weather stripping has deteriorated. The interior has held well! The only thing after 12 years and lots of miles is the CD player is making noises and wearing out. I am going to keep driving until it dies which at this point seems like it might be another 100-200k miles.

Easy and trustworthy. We bought both cars there and would do it again. Highly recommend

I bought my Nissan Altima in August at Lee Nissan in topsham, Maine. I absolutely love it . It rides great steers amazing and has the get up and go that I have missed . It’s sharp looking and I have had a lot of compliments on the color it says grey but looks purple sometimes or at night it looks white..