Used Cars for Sale in Auburn, NY

When things looked like they were not going to happen, Moe went that extra extra mile to make it happen...I know others were involved too.... It was a miracle that you all made happen....That shows me what kind of folks you are.

Always courteous and provides additional information if something else needs fixing. Also provides a quote for the additional repair that includes parts and labor.

They treated me very well and gave me good advice. All of my repairs have been covered thanks to their recommended coverage plan. They always give me a loaner so I never have to go without or depend on others.

friendly service department, timely repairs, clean waiting room, free WiFi, speedy check-out, complimentary car wash, good snacks, water and coffee available

We are use to working directly with Billy for the best deal. We were VERY pleased with Steve and Dan and had a great experience. Will highly recommend as we always have.

Professional, courteous. Got a call from receptionist that I had been over billed (on credit card) by $30. I checked my receipts and she was correct. She took care of crediting my acct. for the $30. I was extremely happy that she called - admitted the mistake and corrected it immediately. That is excellent customer service and review. Thank you! Also, I have a bit of a problem walking - one of the reps offered to get my car and bring it to the front door while I was paying the bill. That was extremely helpful and generous.

Our salesman Sonny was very accommodating. His high energy and determination to satisfy us with the car and financing to fit our requirements made our choice to buy from Fuccillo an easy decision.

I liked that the Service Department was very honest. Professional and Courteous Staff, explained the repairs being done. Great Dealership

Great Dealership ! Salespeople are very knowledgeable, and helpful! Service Dept is fantastic! I highly recommend Them to everyone!

got it fixed. Car was in several weeks ago with a rattle; asked to check and only found a broken wheel-well liner...changed, but rattle still there. Took car in this time for oil ,change and possible gas/oil dripping. Found leak on oil line to turbo, ALSO found a broken spring. Both were fixed. Guess what? The rattle went away. Maybe that was the rattle from before that was not found.

I have bought two new vehicles from them and would go back to buy another one. I also get all my service done there. I can't say enough good things, I love this dealership. The people are friendly and are willing to help with anything. The body shop also has great people. Margaret always comes over to say hi and asks how things are going, if she isn't busy with another customer.

Love this dealership! Awesome small town dealer that goes above and beyond to help you out in the sales and the service department. Always refreshing to come in to smiling faces and happy people. I would recommend this dealership to everyone!

I liked how helpful everybody was when it came down to deciding to lease or buy. I also liked how I was not pressured into making that decision and I liked how quickly everything went. Overall a very good place to shop for a car.

Excellent experience. Been buying vehicles for 30+ years and this would rate in the top 2 ever! Will definitely return for next purchase. Have already told friends and family to go there if looking.

Dave Harr was exceptional in completing the sale. Dealer had what I was looking for and at the right price.

I had been looking around a lot of different dealership, so I stop in at longley to look at a new truck . Kurt was great got the truck I wanted at price I wanted. Great job Kurt!!!

The staff here was awesome. Everyone was very nice and very helpful. Even though I didn't purchase through his company I was very impressed with the service provided

The entire process of buying a vehicle and trading in an old one was pleasant, a word not usually associated with car dealerships and sales, but that's how it is at Longley. Never had such a positive car buying/trading experience at a dealership in over 30 years. Longley works on getting you a good deal and building positive relationship. The facilities are not fancy, there's no Keurig machine but the car buying/selling experience is top notch

We (wife and I) purchased a used 2012 Dodge Avenger R/T from Longley Dodge. We are extremely pleased. The purchase process is efficient and effective, with no pressure, and very little for the buyer to actually "do". Brian S. was our sales manager, he will tell you anything and everything or as little as you want to hear about your car or any other you wish to discuss. He walks the car start-to-finish through the process. Sean provided contract management, he like Brian is very friendly, humble to your needs, provided loan terms and then saved us $300 on our warranty, and got us a 7yr/85mo warranty, not 6/60 like most others. We selected the car on the web then made only (2) calls to the office; one (1) call with Brian to discuss all the cars details, then one (1) call with Sean for cost discussion, obtain finance through them, review warranty options, and add-in undercoat/rustproof. In only (2) telephone calls - I owned the vehicle. On the first visit we met with Brian for 5 mintues to sign DMV paperwork. Oh yeah - Brian took care of all DMV paperwork,called my statefarm agent and so on; while the car was getting urustproof/undercoat option we added during purchase. For the second visit to pick up the car we needed a ride. Brian came into work on Saturday (that's when our car completed undercoat option) picked us up at our home took us to the dealer signed paperwork - DONE. Finally, he sat in our car an explained all the wonderful new controls,that ours was loaded with, every option to include a display with Uconnect. We drove home with our new car, MINT condition, completely flawless with all DMV paperwork in tact.How much easier could it be?? Not much if any. Couple calls I owned it. If you are looking for a new or used car you owe it to yourself to call Brian S. Longley Bros does business today with "old school" values, zero-pressure, they handle all paperwork (or not, you choose) no gotchas, handshake and a smile. Gee-wiz, it is hard to obtain that level of professionalism, today. Tom D

I just cannot say enough positive things about our experience with Jay M. and the entire Fayetteville Dodge staff. We have visited several area dealerships in search of the perfect minivan for our family and found that that not only was the Pacifica the best vehicle for us, but our extremely courteous, diligent and well informed dealer made the expirience both pleasant and hassle free. Working with Jay Morse and the rest of the wonderful staff has made us confident that Fayetteville Dodge will be the only place we go to for all of our future vehicles. We will definitely be highly recommending this place to all family and friends!!