2015 Audi A3 for Sale in Baltimore, MD

My car buying experience at this dealership was excellent! The manager really looks out for your best interest. He went over and beyond to make sure I left with the car I really wanted. All the staff are friendly and personable. Overall, great buying experience. Would definitely recommend to anyone!

Just purchased a used F150. Got what I consider a really good deal. Salesman Mark was pleasant to work with. Would definitely recommend them to anyone looking to buy.

Great experience here. I unexpectedly had to find a replacement vehicle in a short time. I came into Autoleader with a clear view of the car I wanted and Dave and Mark made it very easy to see and test drive. While they of course advertised the highlights of my future car, they were never pushy or impatient. I was quite impressed with the business and want to share a few anecdotes about what I saw. 1.Many of their cars seem to be decent, recent models bought at auction, relatively new vehicles just off a 3 year lease, etc. They state explicitly that they don't deal in lemons, salvaged vehicles, or vehicles with other questionable history. What I saw backs this up. 2. They are up front about the cars and don't react poorly if you have questions or concerns. I questioned about some sound coming from the breaks during my test drive, which they assured me was just due to the car having been sitting on the lot for a while and would go away after an hour or two of driving. They were correct, but to assure me, they wrote into the sale that if it did turn into a problem, they would fix it free of charge. 3. They care about efficiency and customer service. My car needed a new wiper blade before I left and the parts supplier brought the wrong model of blade. Clearly this was not Autoleader's fault, but they still apologized and worked to minimize whatever wait time happened. I only mention this as it's evidence that they care about the customer experience. My car is still pretty new to me, but so far so good. I'd recommend this place to my friends in the area or anyone looking for a used car at a good price.

The Owings Mills Audi store is clean, well organized and very contemporary. This dealer is part of the Priority One Automotive Group. I feel like a customer for life.

I am a planner and I am very careful with large purchases so after doing extensive research on my next vehicle I called the dealership and got Dubois Kelly who informed me that the vehicle I was inquiring about was still in stock and I scheduled a time to view and test drive it. Dubois delivered platinum standard customer service! He was very welcoming to me and my Husband, he was knowledgeable of the vehicle and was very transparent of the purchase process and owning a luxury car. My new car had slight bumper damage prior to purchase and Audi fixed it the following week. It looked like it was never damaged! Jess Wildasin was excellent and was very accommodating. My only issue with the service experience was that if I was in there on a we owe then I should not have to spend my money to fill up a loner vehicle. With regard to the finance process, Cedric over promised and under delivered. The expectations of obtaining better financing terms were not transparent when financing was finalized. He then outsourced another manager for me to sign the sales agreement and skimmed the terms. I believe the other manager assumed that Cedric went over everything in depth prior to final signatures (which was not his fault he was great too by the way). The reason for the outsourcing was because he took another customer in the middle of my transaction. Mind you we were there at 2:30pm and did not leave until 7-7:30pm. Several days later I had some uneasiness with the finance portion and contacted Cedric. Thank goodness his Supervisor Will Nelson was available to bring clarity and transparency as Cedric continued to "double talk" me regarding the extended warranty that I purchased. After speaking with Mr. Nelson I was satisfied with the conversation. After Mr. Nelson assigned duties BACK to Cedric to complete, the updated warranty was not correct. He then updated the agreement and outsourced the task again to other people to ensure I signed it when I brought my car to be serviced. When it wasn't signed instead of inquiring with the people who he outsourced it to, he calls ME to ask me why didn't I find the person who has my paperwork to sign it! Why would it be my responsibility to ensure this was taken care of? As I type I still do not have an updated extended warranty agreement. So in conclusion, I enjoyed my Audi experience minus the finance process with Cedric.

I had a very positive experience with crisewell acura/Audi dealership 11/27/18 I bought RDX Mr.Kevin help me to find my need trough the pepper work and explaining all the car future he is truly positive and knowledgeable. He will help you your need as well.

Thank you Audi Silver Spring for an easy car buying experience. It was hassle free and quick! Car sold was nicely detailed , well kept. My areas of concern were taken care of.

I recently purchased the used 2014 Lexus RX 350. This is the 6th car I’ve purchased from Auotoleader. In this case, as in all the others, the car was fairly priced, given fair value for trade-in, no pressure to make purchase. They stand behind their products and the car’s features and condition have always been accurately described. Transaction was handled quickly and professionally. Might not have the greatest looking show room but their lower overhead is reflected in their pricing. Highly recommend Auotoleader. The fact I continue to deal with them after 5 cars and 15 years I think speaks for itself.

A good service team is worth its weight in gold, and Ray Johns is the best I have ever encountered. EVER. I could describe how knowledgeable he is and how he makes sure that every detail about my car is right, but what I really need to say is Ray Johns is a reason to buy an Audi from this dealership and come back again. Doesn't matter whether you're a man or woman, in a suit or a sweatshirt, he makes me feel like my questions about the car matter -- and gets them all answered, recognizes that I'm squeezing in service between work and kids and shows me useful features about the car that I didn't know were there (and my Q5 is two years old!).

I have to say .. my husband and I had a wonderful experience buying our cars from Steve Cruz at Norris Acura. His knowledge of the vehicles and their incentives were a steal for sure! Thanks for the two beautiful vehicles we got to take home! Merry Christmas to us!!

Salesman Robin is wonderful,very professional, patient & kind. Best customer service I have had at a car dealership in awhile. We came in just to check out customer service before buying car but left out with the vehicle that night,we just picked up our hard tags 1 month later and we are very pleased.

Had been shopping for a used Volvo for our 16 year old twins, had checked out dealerships as far as Rockville. Wound up purchasing a car from in town at Criswell. Great customer service, easy transaction, low pressure. Very satisfied with the S60 we bought for our teens. They do an outstanding job with reconditioning the used vehicles they sell. Thanks Vance, Austin and Allan!

Ok, yesterday we took delivery of our 8th Audi from this dealership, and it was a great experience. Tim Ellis, and Mike Sherl really made the purchase happen, and a great deal! We recommend this dealership without reservation!

The people at National Motors made you feel welcome. Worked with my budget to get me exactly what i wanted! Excellent Service! Ask for Jorge!