Amazing Customer Experience!!!
December 3, 2018
#MindBlowingCustomerExperience #PhenomenalPurchaseEase ##Love&Appreciate...#Casey&Scott Ok - so I knew absolutely nothing about Porsche and I mean that in the most literally sense! I located a Cayenne Porsche online using CarGuru and this site, factored in my price range, options, vehicle condition and must haves. Based on this info - I was redirected to Porsche of Silver Spring. My initial reaction was ???WOWWWW!!!??? and my wow factored continued when moments later , Casey from Porsche called me and ???thanked??? me for visiting their website and invited me to give them a call if I wanted to test drive any of their vehicles. Absolutely NO pressure!!! Can I now say... #FirstImpressions... 💕 #LastingImpressions! 💝 My customer experience had just begun and it was only 10am (smiles!). I kept the Cayenne Porsche image up on my computer sceen all day. Once I had built up enough nerve - I contacted Casey and said, ???I???m on my way to see the Porsche that I???ve been dreaming about all day!!!??? Although they were moments from closing - Casey said, ???Looking forward to meeting you!??? Upon my arrival - I had the pleasure of meeting Scott. Scott is an amazing sales amabsssador for Porsche. He???s patient, smart, customer focused, and has a unique ability to connect with customers on a professional and personal level. After speaking with Scott for 30 minutes or so - and seeing the vehicle that I had watched online ALL DAY - I needed no further convincing that I would be a Porsche owner!!! So - it???s been 7 days since I???ve had my vehicle and I absolutely love the drive, feel, safety features, and most importantly - the customer experience that both Casey and Scott customized and designed for ME!!! I???m both happy and honored to be a part of the Porsche family in Silver Spring - and if you???re ever thinking about purchasing one - please pay them a visit! All the best to you in your Porsche endeavors!