Long Timer w/ Subaru and Maple Hill Auto
December 3, 2018
I started on with a 1995 sedan and I'm now on my 12th Subaru, currently own 3; 03 Forester, 17 Forester and 17 Crosstrek and all but the first three were bought and serviced at Maple Hill. Their service department is outstanding and I'm an extremely loyal customer as all my Subaru's have always been serviced at Maple Hill. Are they always perfect and never forget to do something or forget to tighten nut, etc., No they aren't but in talking with thousand of people over my life time, there is no such thing as a "perfect" dealership. However, when a mistake of any kind is made, the service and sales dept. go way out of their way to correct the problem. Including but not limited to eating whatever cost there was (part(s), labor, etc) to make the situation right. The last time I was there, I just had an oil/filter change, tire rotated and filters replaced, multi-point inspection and washed on two of my cars. Both cars were in and out in under 30 minutes. No problems. Not the biggest in the area but they are the best in my view and I'll stack them against any other dealership in the area.