Used Audi e-tron for Sale in San Francisco, CA

Ahres did and excellent job handling the service needs for my 2016 Audi A7. He was courteous, professional and respectful. The process was smooth and I can???t tell you how much I appreciate the excellent quality service. He was able to help me clearly explain the issues, resolve them and keep the process simple. This level of service goes a long way in future purchases and service needs. Having someone I can trust who is capable and experienced in handling these issues gives me peace of mind when purchasing and Audi. Not all dealers are like this and Ahres by far was the best service advisor I???ve had with any car. It makes a difference when deciding on my next vehicle! He was very efficient and John the other advisor was also there to help make the process smooth like arranging for the rental car even though he didn???t have to (some advisors just sit in there chair and stare into space when they aren???t busy with their own customer). These guys are awesome, thank you again!

Matt and the team at Audi of Palo Alto went above and beyond my expectations. i arrived after their service center was closed via a tow truck at 6:30pm. I am not an exisitng customer yet Matt gave me one of their 2018 Audi A4 courtesy cars for my long drive home to Mill Valley. After we discovered they discovered the irreparable damage to the engine of my Audi A6. Matt did not pressure on me and together we filed a succesful claim with Audi of North America as the faulty fuel injector that caused all the sequential damage was under warranty . The result : a brand new engine courtesy of Audi and Matt did not even charge me for the courtesy vehicle I had over two weeks. I know where I will be going to purchase my next Audi!

This was my first time utilizing the service center of this dealership. I was overall impressed with the professionalism and efficiency. It???s important to note that the visit was for a basic warranty maintenance check, so not challenging in terms of priblem solving, etc. I was impressed with the small customer focused touches that make a difference- such as offering bottled water and calling Uber???s for transportation during the service time The only area for improvement (I???d take off just 1/2 Star) is the return transportation. The service rep texted letting me know my car was ready and asking for my address to transport me back. I replied immediately, and advised that my phone was about to die, but heard nothing for 20 minutes so called my own Uber back. If this is the mechanism for customer transportation, the response should be timely. Otherwise everything was great!

I bought an Audi Q7 one 10/28/2018. Luan patiently and friendly explained Q7's features and functions for me. I went through Costco Auto Purchase program. The price negotiation was very smooth. I was able to set a price, make a decision, go through the finance program, etc smoothly and quickly. In about 2 hours, I was able to drive a new Audi Q7 home.

I came into Palo Alto Audi looking for an A4. I had a specific set of specifications I was looking for; and I knew there were a few cars on the lot based on my online research. Paola and I sat down to discuss what I was looking for. There was (1) specific car that I was very interested in. I was able to do a test drive and then talk about cost. This was a simple conversation where I was able to get the car down the price I wanted within a very short amount of time. This, im telling you, was a very good experience and I am happy I made my way to Palo Alto over a few other dealerships. Moving on...I was able to get all my paper work done quickly while the car was being detailed (dang, all my windows were covered in streaks)! *I think this could be taken up with the detail team I was then on the road as a very happy customer. Thanks a lot for all your help!! Truly appreciate it. 5-star

typo on name and address on service contract, did get it corrected with a hardcopy. told me could not send me a new email version. Is this a system issue? this should be corrected great job otherwise!

Where do I begin?! This being my first time ever purchasing a car, it was far easier than I expected! I expected a scary back-and-forth pressuring negotiation between myself and a tough salesperson, but NOPE! The whole process was much easier and went smoother than I thought it would be! I took interest on a car online and messaged the dealership through their website. I got a quick response from the internet sales team, under Cassandra Crawford. I had read previous reviews on her on Yelp and was glad she was the one who personally handled my purchase! All the positive reviews she previously received, I believe 100%! When I first stepped foot on the dealership to just take a look at the car in person, she gave me no added pressure to BUY NOW! She had a very kind employee (Eric) drive me to the expansion lot where I took time to admire the vehicle. We went back to the dealership and Cassandra gave me a quote printout with all the incentives and best offer to begin with and I walked right out that door feeling no sense of pressure put upon me! We continued to email each other for about a day until we got to where I wanted. From the beginning she asked me how much I wanted to pay for monthly and the down payment and she definitely delivered to meet all my demands! I told her from that I wanted to enjoy the vehicle and not regret it down the line all because of a spur of the moment big purchase. She understood that completely! In fact, I came by the next day to ask her further questions about the deal and that was it. Still no pressure to sign any contract or deal yet! I told her I'll be back tomorrow to sign everything and finalize the deal but mostly to sleep on it one last time (cold feet 😅). She really worked with my work schedule to see when the best time was for me to come back. So, that was a total of 3 visits to the dealership (all my decision) and she was able to take time in her busy schedule to meet with me every single time. You can tell she is a very busy woman but she gets back to you on a very timely manner! We were even texting on her personal phone after office hours because I had so many questions for her (Sorry Cassandra!). Along with her assistant (also her daughter), they are able to work with you to meet all your needs! I told her that I would text her and let her know when the best time for me to come in was and with very short notice, she had everything all taken car of! When I got there for all the paperwork, my car was sitting right in front of the dealership, all clean and ready to go! Her daughter, helped me the technical details of the car and was very helpful! Frank, was the one who was nice enough to take time off from sales to help me start paperwork while Cassandra was at a doctor's appointment across the street. It was the only time I could swing by during work with a 3 hour window, so Cassandra was able to relay the information to Frank. Once Cassandra got back, she brought me over to Wayne who handled the finances. Wayne was another great associate who made sure to explain every little detail on what I was signing because I always have a lot of questions! He also worked with me to get the best deal possible on any extra maintenance packages I may need on the car! He was very honest on if I really needed a certain package or not and did not scare or pressure me at all into buying anything! The whole pick-up day process only took 1-1.5 hrs of my time and went very smoothly! 👏🏻 Do not go anywhere else if you are thinking about getting an Audi! Go straight to Cassandra! She will definitely take care of you! All the wonderful reviews on her on different websites are all accurate! Everything still feels unreal after a few sleepless nights because of pure excitement! Thanks again Cassandra Crawford! You're the best! Tell her Nathan sent you! 😉

Very responsive internet sale department. Quick to respond with a phone call and to answer any questions I had.

I initially brought a used 2017 Audi Q5 in for a purchase inspection, from another dealer. After talking to Nick, who spent 10 minutes with me discussing the Audi inspection, walking around inspecting the vehicle, answering my wife's questions and then reassuring me that the Audi I was interested in still had over 23 months and 30K miles dealer warranty, I decided to at that time not to perform the inspection. 15 minutes after leaving the dealer, my wife and I was discussing Nick's professionalism and attitude. Never trying to push the inspection or any products and services, and how impressed we were with him, we decided to return to Audi Plano for the inspection. Nick was in the service bay, and greeted us like long time customers. He quickly got us in the queue and then arranged a Lyft ride back to our residence in Garland, over 20 minutes away. During the inspection, we recieved video footage of the vehicle being inspected. After the inspection Nick arranged another Lyft ride back to the Audi Plano where he went over the items discovered during the inspection, and proceeded to demonstrate great confidence that the car was of excellent condition. Nick's personality and attitude is the only reason we decided to go ahead with the vehicle inspection.

Best car buying experience ever! We love the Audi Minneapolis dealership. We just purchased our first Audi and we couldn't be happier. We have been looking and test driving new cars for the past 6 months and we made three visits to Audi Minneapolis. Each time Joel Heinen gave us an outstanding customer experience. I really appreciate Joel's low pressure but highly attentive style. I've never felt more comfortable car shopping. When we made the decision to buy Joel knew exactly what we were looking for and found it. Delivery was so much fun. Joel took care of all the details and spent over an hour walking us through all the high tech features. Thank you!

I was interested in a used car and had been looking for awhile. I found one online at this dealership that matched what I wanted. The process was very efficient consisting of contacting them online, test driving the vehicle, negotiating, and making the purchase. They were very professional and enjoyable to work with. After the sale I had some questions and concerns which they quickly addressed to my satisfaction. Through the entire process they were focused on providing a great customer experience. I highly recommend this dealership.

Loved the Q5, very well taken care of, super easy purchase. Ty was great. There was a servicing need that arose, and this is where they really had a chance to shine - they worked hard on the issue (and I leaned hard on them!) until all squared away. Takeaway: they care deeply about the customer experience and make sure to get it right. Thanks, Ty and team!

They were very friendly and helped work through the process. Spent a very short amount of time there as their process is very straight forward and efficient. Would buy from them again in a heartbeat.

The dealership ambience is relaxing and exceptionally clean. Exemplary customer service from start to finished. This was our first Audi purchase. Jenn Dickey, Customer Experience Coordinator was very resourceful responded promptly to our phone and email messages. She even assisted me on her day off. The Audi Specialist Richie Moffett is very knowledgeable about the Audi brand and the vehicles distinctive features/functions. We told him what we wanted in a car; he listened and delivered; very attentive to our needs......We test drove two cars and he pointed out the uniqueness of each one; which aided us in selected the perfect car "A6". He continues to follow up with us which demonstrates his appreciation of customers. Thinking about purchasing an Audi? Visit or call Richie Moffett 708-468-1189 at Audi Orland Park.

Our local Audi dealership couldn't find the Q5 I wanted, so my son contacted a friend at Audi in Marietta (who he worked with at Jim Ellis VW Marietta several years ago). Shaun Camay called us back in a matter of hours - he had located the exact car I wanted! We worked out the financial details for trading in my Audi and financing the new one in a couple more hours and we were all set! My son and I drove to Marietta (we live in FL) over the Labor Day weekend and the car and Shaun were waiting for us. Besides being happy to see my son, the staff were wonderful to me and treated my like their mom, as well. The paperwork went quickly, the intro to the car was smoothly conducted and we were ready to go. It was actually the most fun I've ever had buying a car! We laughed, kidded about their temporary "trailer park" office, traded stories about our cars and promised to meet up before we headed home. I can't thank you all enough. Now, both of my cars (2006 Passat 3.6, which I bought from my son, and new Q5 Audi) are from Jim Ellis Marietta!!

My husband and I have been coming to Bell Audi and Marc Levine specifically since 2010. At this point we see him more often than we see some relatives! We leased our first A4 with him when we finally were ready for a more sophisticated sedan. He has always taken great care of us making sure we get the car we had set out for at the best price. We particularly love his efficiency taking a task that would normally take a whole day and getting it done properly in a fraction of the time. When our lease ended on our 2013 A4 at the same time we moved to the suburbs {needing a second car} we went to Marc. Addicted to the Audi quality, we each had to get one, 2016 Q5 and the 2017 A4- which is an unbelievable ride with exceptional technology to match. Very happy as usual with the service and experience.

I truly appreciate you allowing me to have a loaner for the day of service, but could you have the tech giving out the car that he might ask "are you familiar with this model?" Last service I had was a 2018 A3 whereas I come from a 2015 A4. The controls are way different !! A quick Q&A would be helpful. Peter Brandt

I think this was by far the best buying experience I've ever had the guy that sold me the car Lance Matekel was honest and that is not something you find at a dealership. Not only that 2 days after I bought the car he called me and told me he found the second key of the car. And he didn't even have to do that because I've told him I want to buy an extra key.

The service was prompt and extremely professional, keeping me updated with detailed informative texts/emails that made the decision making process easy. Diane was friendly and had such a positive demeanor. She explained everything thoroughly from start to finish. The facility itself is quite luxurious and state of the art which made the waiting period pleasurable and peaceful. I highly recommend this location for all services including sales if you only want top notch professionalism!