I was searching online for an Audi & was contacted shortly after . Mark Lane was very professional & knowledgeable of the Audi I was interested in. I live in the North East & wouldn't hesitate to fly down . & make a deal when I'm ready. So yes I would highly recommend Audi North Houston.
These 5 stars are based on my most recent visit because other times they deserved a 1. Service here is like a roller coaster of emotions and I never know if it’s going to be up or down. With that being said, they’ve always allowed me to express my concerns and they are nothing but courteous about it (at least to my face). I’ve been coming here a few years now and praised them better than dallas or Plano. I’ve seen the changes and dips in customer service since the original owner Baillargeon sold to a corporation, but I can see an improvement. I appreciate that.
Andrew Provided excellent customer service as I dropped off my A6 this morning.Service was quick and he went over all the details of the schedule maintenance excellent service I’ll be back
After 3 bad experiences at other Audi dealerships in Dallas I took my Audi to Audi Ft Worth. They were straight forward, honest , fast and fair. Their price for the same repair was almost $2000. less than the other Audi dealership I had first gotten an estimate from! And Audi Ft Worth had the part in stock. No hassles under promised and over delivered!
I highly recommend!
They were very friendly and helped work through the process. Spent a very short amount of time there as their process is very straight forward and efficient. Would buy from them again in a heartbeat.
Jasmin was very friendly and helpful through the entire process of the purchase of our used car a few weeks back. We will definitely use them again in the future
I went into Steve White Audi because I was looking at one of their used cars. But that isn't the way they treated me. They have cars in the showroom that sell for $150,000. Based on how they treated me I felt like I was there to pay cash for it. They were super friendly and not pushy at all. They treated me with respect and with courtesy from the time I walked in the door until I left. They let me take home the used car I was looking at buying. Although I wasn't sold on that car I was sold on Steve White and the sales person, Rey. I am still in the market and I am waiting on a car to come in to Steve White that matches what I am looking for. They are that good. I will put off purchasing just so I can buy a car there.
I had bought my Audi in Coral Springs as I was referred to someone there a couple of years ago. I always had good experiences there. On Saturday night last week, my car's battery died on me and I had to jump it on Sunday morning to get it started. I showed up at WPB Audi at 11am when they opened and met with Jennifer (Service Advisor) who greeted me with a big smile and how can we help you. I though I was going to have to leave my car and uber home and was offered the opportunity to wait for my car which I was incredibly happy about. Jennifer also offered me a complimentary car wash which I thought was great.
Jennifer was the ultimate professional. Dressed well, big smile, upbeat, kept me in the loop as things were going through the process with my car and couldn't have done a better job. No idea how long she's been working at WPB Audi, but I could see her moving up the ranks quickly. Great experience!!!
Now having visited with WPM Audi, I will certainly go there when buying my next car which could be another Audi. Place was beautiful and people there were very nice and professional.
Came in to have some service work done on the vehicle. The service was a factory recall with the airbag and they opted to do a full rundown of possible needs for the vehicle. I was sent a full print out of everything the car needed and they suggested a couple immediate items which I thought were grossly overpriced. To give an example, $396 for a battery. Overall they were very courteous and professional.
by peter hrehorovich from palm beach garden, florida
November 6, 2018
4.9 (404 reviews)
Outstanding staff. Easy and enjoyable experience..
No wait time. Was seated and processed immediately! It doesn't get any better than that. if they maintain this level of quality, I will never go anywhere else
I think this was by far the best buying experience I've ever had the guy that sold me the car Lance Matekel was honest and that is not something you find at a dealership. Not only that 2 days after I bought the car he called me and told me he found the second key of the car. And he didn't even have to do that because I've told him I want to buy an extra key.
The service was prompt and extremely professional, keeping me updated with detailed informative texts/emails that made the decision making process easy. Diane was friendly and had such a positive demeanor. She explained everything thoroughly from start to finish. The facility itself is quite luxurious and state of the art which made the waiting period pleasurable and peaceful. I highly recommend this location for all services including sales if you only want top notch professionalism!
The place is extremely clean and the personal very professional, thanks Diana Giraldo for your amazing services and knowledge, you make my experience much better.
Just moved to Miami and it is my 1st time to this brunch. Frederick my service advisor was very helpful and informative. It was quick to get my car back from service.
Great service,beautiful Dealership.very professional .Being new in Floridas happy to have them so close and helpful when you need it.the dealership was recommended now I know why.
Thanks.
I had been looking for a specific Mini Cooper 2 dr hardtop and MAG had a 2018 dark Blue Mini 2 dr on the lot. From the moment I was met by Kelsey the sales associate, I was treated with her knowledge and kindness for my interest in the car. The whole sales and financing experience were fabulous and took very little time to complete. I drove away in the Mini Cooper I wanted at a fair price and great sales service. Thank you to MAG Mini for their outstanding work.
This is by far the best place to buy a used Audi. I have bought 3 used certified Audi’s from here over the past 6 years and I wouldn’t go anywhere else. These guys are the best. If you are looking for a nearly new car! Buy it certified and by it from Audi of Bedford. Jeff Reiss and George the European GM are fantastic people.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.