Used 2020 Audi Q5 for sale near Muskegon, MI

I walked in and Ace was friendly, professional, and eager to help. He answered our questions, brought a car around & out ofnthe rain for us to drive, and off we went. Throughout the whole experience he really made us feel appreciated. Will seek out again.

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

Mi experiencia fue muy buena gracias a la atención y la entrega de John Gonzales para lograr mi plena satisfacción en el carro que estaba buscando , también felicitar al equipo de florida fine car por su ayuda en la satisfacción de los clientes

Needed something large enough to haul grandkids but still sporty and fun to drive. THIS is it! The Q5 meets all expectations with luxury included.

Absolutely great customer service and professionalism. I got a Toyota forerunner. Trd premium here for a great deal, and I love it!

The Q5 just does most things right. Fuel economy runs about 18-19 in town and 30 highway (4-Cyl.) Acceleration is very strong. Very comfortable and steering response is typical Audi - not numb but not overly strong feed road feel either - better than our previous BMW X3. Seems to have less storage in the cabin than the X3. Owned for just over 1 year. Reliability has been good. Foot sensing hatch opener can be finicky at times but no other problems. No rattles or other issues. Lane keeping is not as good as Mercedes E-class but gets the job done.

I bought a car from this dealer (land Rover), everything went well , the staff were friendly and helpful. Special thanks to antoine wilson , he was very professional , helpful and kind. Thank you

DRIVES BEAUTIFULLY , GREAT STYLE AND QUALITY OF INTERIOR AND EXTERIOR. WONDERFUL SOUND SYSTEM WITH BANG AND OLFSON. NAV SYSTEM WORKS GREAT. SMOOTH RIDE AND GOOD GAS MILEAGE. JUST LOVE THIS CAR

I showed up unannounced and without a reservation. Round Rock Nissan?s service writer Jay listened to my complicated situation and got me in for a quick repair.

Still in the honeymoon stage. Just leased and absolutely love it. Gas mileage is amazing. Interior space is great and my husband likes to drive it as well. Thumbs up

We've worked with Tony before & he is very knowledgeable & knows just what we like.

Had an excellent experience with the dealership. They had the car washed and ready for my test drive. The sales person brought us through a thorough road test and answered any questions we had about the car. The sales experience was seamless and I highly recommend this dealer.

Brian and Jeff went above and beyond to get me in the car I was interested in. Super nice people. Overall great experience unlike a lot of car shopping these days.

Great experience dealing with the team at BMW Northwest. Very professional and helpful during the entire process. Shout out for Trevor who went above and beyond to make sure I was happy with my purchase.

Had a great experience trading in my 4runner and getting a new tundra with Chris Williams yesterday! Couldn’t have made the process easier from start to finish and appreciate them staying late for us.

I'm happy with my Hyundai Tucson Hybrid SEL that I purchased in the fall of 2022 at Phil Long Hyundai at the Motor City Way location in Colorado Springs. I'm also glad that I purchased the service package. My Sales person, Finance specialist, Service Team and Management are people I know I can count on to have my best interest at heart. Thanks for your hard work!

A Truly Pleasant and Honest Car-Buying Experience I was feeling really upset this morning because of a dealership that kept changing the price, but then I happened to find a car that caught my eye on a website. Then I made an appointment at Merchants Auto for a test drive. At first, the place looked a bit quiet, and I wasn’t sure what to expect. But from the moment I walked in, I was impressed by how friendly, professional, and proactive everyone was. There was about a $3,000 difference between the price I saw online and the one initially quoted at the dealership. I mentioned this and also showed them an offer I had received from another dealership the day before. I told them that if they could match that deal, I’d sign right away. They worked hard for nearly an hour — checking different options, running numbers — and finally made it happen. I signed the paperwork and made the down payment on the spot. Even better, the finance rate they offered was about half of what another Boston-area dealership had quoted me, which helped offset that $3,000 difference. What impressed me most was that the price we agreed on during negotiation was exactly the same when it came time to sign the papers — no hidden fees, no surprises. It was a bit of a drive to get there, but it was absolutely worth it. I’m genuinely happy with my purchase and the entire experience. Highly recommended — I’ll definitely come back here when it’s time to replace my wife’s car!

Oh how good and pleasant it is to be SERVED by “Lacey and Rebecca!!!” I have purchased many vehicles at Mercedes and received good service, BUT the day I drove on the lot of King Hyundai/Genesis, it was an Extraordinary Experience! These great professionals was caring, loving, and extremely helpful! Rebecca, thank you for providing me with great service and having a joyous spirit. Lacey, I truly thank you for your faithful service and dedication to myself and others…….you have always been an excellent person and a highly respected worker!!! Blessings and Agape love, Mrs. Deidre Robinson-Wiggins

Excellent customer service and repair service. I?ve been here for different services and the quality is always 5 stars. I would definitely recommend this dealership to others.

Thanks again and shout out to the service department for always going a love nd beyond!! Thank you Christina!!

I bought a 2022 Tesla model 3 we worked with Michael Baldwin overall he was amazing couldn’t of asked for a better sales person, wasn’t to pushy,let us know everything about it and let us take our time.

I had a top notch sales person. They were professional and personable. They understood what I wanted and made sure that is what they delivered. Tony is an asset.

My experience was great! I would purchase again from them. They take care of there customers.

Good Experience. Good Service. Helpful Representatives. Able to answer all my questions. Assisted in transferring to Arizona Carmax.

Leased a 2025 XC 60...Worked with Ryan Zucker. Outstanding experience...Client focused, knowledgeable and personable. I will be a repeat customer!