Used Audi Q7 for sale near Hampton, VA

On Friday, 10JULY2020, I went into Hall Acura because I wanted to trade my 2016 Dodge Charger and wanted to explore some options. I worked with Katt Kirk, who immediately took interest in what I wanted instead of what she wanted to sell me. Within 2 hours and 3 options later, she had me hooked on a 2017 Acura MDX. The next day, I returned and opened the door to get some numbers going. Both Katt and the Hall Acura staff were incredibly generous with my trade-in value and Katt went out of her way to make certain that I wasn’t going to bury myself. She truly looked after my best interest and worked her knowledge and professionalism to ensure (even with no additional money down) that i got the best deal. Without a shadow of a doubt the best car-buying experience I’ve ever had. I owe my thanks and full gratitude to the wonderful Katt Kirk and the awesome management of Hall Acura!!!

Great service great people great experience will definitely be back and tell all of my friends definitely recommend to all who ask I love my new vw

I really like it. I have the Prestige package. Some disappointments however. When turning from a slow speed or stop there is often a lag or bucking. So I need to be careful especially when pulling into traffic. It is annoying for 85k vehicle. Also had it with my 2018. Figured it would be fixed by now. Common Audi issue I have read. Limited interior storage space. Voice navigation command is iffy so I use Waze. MPG is less than my 18 model. Same 3.0. It gets better in Dynamic mode. Otherwise I love driving it. Style is nice and gets a lot of comments. Interior comfort is fine with a nice sense of control. I think I would buy another one but not if they don't fix the lag. I feel it could be a safety negative. Electronics are abundant. Takes some time to get used to them all. Probably I don't even use them all. I pull out manual off and on and still discovering things after a year. Overall though I really enjoy driving it.

Dante was great. He was able to work out a great deal and got everything that I needed for the vehicle. Incredible customer service. Ask for Dante!!!

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

Excellent vehicle overall. It’s quiet, very good ride and handling with technology galore. The seats are very comfortable and especially with the heated massage option and ventilated for warm weather driving. The climate control system is top notch as is the standard B&O sound system which sounds every bit as good as the top line B&O in our A8L. The interior is spacious but storage is limited so gives you a good reason to de clutter! The third seat is not important to us and goes unused but I sure wouldn’t want to try to sit back there! There is plenty of power with the hybrid 6 and the laser matrix design headlights are nothing short of spectacular! The night vision system is especially useful for remote locations for deer, animals, etc. and in urban driving for pedestrians, cyclists, dogs et al. Some niggles include a weird shift pattern, way too many nanny warnings, a confusing setup for different drivers to store their individual preferences and not be able to do things like leave the vehicle running to get out to do something as simple as run back in the house for something you forgot. All in all, a luxurious SUV with great overall performance yet very economical to operate as gas mileage is good and routine maintenance is minimal. We love our Audi’s and the Q7 is a great addition to our garage.

I brought my daughters car in which had flood damage. Mr. Michel Sanchez was absolutely a professional dealing with Allstate insurance and keeping us informed of progress with vehicle repairs, 10 STARS

Great customer service and they get you out the door quick. Would definitely return again

I am well aware of shady dealerships, well acquainted with salesmen who aren't making alot off a sale so they don't go out of their way. Not the case with Philip at Neptune. He stayed well after hours to assist us in buying a car for my sister out of state which is a slightly time consuming ordeal. its been a true pleasure doing business with him. And the case exceeds the expectations of what we had hoped to get in her price range. Very satisfied and highly recommend!!

This is my 3rd Audi! I love the German engineering! Interior is simply amazing! The heated cool massaging seats will spoil you! Just buy one!

Best vehicle I’ve ever owned. Drives and rides like a dream. Reliable, great engineering and with a huge cargo area for moving heavy items. Bose 10 speaker system is awesome! Bluetooth, hands free, etc etc etc! Can’t say enough good things about this vehicle!

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Merced made it happen for us! She was so sweet and attentive the entire time, whether in person or on the phone. I’ve never had someone call and check in either after buying a vehicle. Keep her there, Elite! She’s for sure making y’all some money!

We Absolutely love this vehicle - the comfort, exterior and interior styling, all of the amazing options, smooth and quiet ride, and great handling ability!

When looking for a reasonably priced used cars I was so excited when I ran across 518 Auto Sales and the large selection of cars they had!!! The staff including Alex, Wendy, Kyle and Scott were awesome and made me feel right at home!! I will spread the word about this place!!!

We know repairs can be more expensive but we really like our Audi. I think that’s the key. We don’t leave the house worrying about a failure. A new set of tires was $900🙂. The big shock was a battery replacement, my goodness $750.🙄. It’s solid, pretty and enjoyable ride. The entertainment group is a bit silly but once you get used to it it’s still a pain😊. We enjoy our Audi but costs are higher.

My wife and I have been car shopping for the last couple of months, and we recently came across Udrive. Let me tell you, they are FAST! We had all our questions answered and left there in less than half an hour with exactly what we wanted. The staff was knowledgeable, efficient, and made the process incredibly smooth. We highly recommend Udrive to everyone looking for a hassle-free car buying experience!

This. Who me drives amazing, doesn’t feel like an SUB when your driving it. Over 300HP, live the third row seat and it is spacious.

Matt and Catalina were very professional and friendly. They did not stop until i was satisfied due to my bad experience in servicing with my Touareg. They made sure i was happy and drove away in a brand new Tiguan. Thanks to Matt Seyfert for giving me V.I.P. treatment, and many thanks to Catalina Dizon for being thoughtful friendly and very professional by getting Matt involved when she learned the situation.

The service person was on time and articulated the specific service expectations.

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Broke the visor on my 2019 RDX while traveling from Pa to Virginia. This dealership ordered new visor, installed it and washed and swept the inside of my vehicle! Awesome, friendly service. A big thank you to everyone at this dealership. They took customer service to whole new level!! If I don’t like in Pa I would buy my next Acura from them!!

The affability and professionalism of MRI service manager the promptness with which the work was completed

Pleasant courteous staff. Professional and down to earth. Easy to talk to and work with.

Service Consultant did an exceptional job at customer service and communication with me to keep me informed with repair needed, under warranty, taking care of rental for first 2 days and then getting me a brand new loaner, which I had for a month since the part was back ordered. I really appreciated the loaner and great customer service. Service Manager, Ashley, took good care of me when I returned the loaner, she was so nice and friendly.

Only had it 2 days but love it so far. Doesn’t have as much storage for a grandma who drives grandkids around. No where to put a box of Kleenex!