I was really skeptical about buying a used car but i've seen new cars depreciate like crazy so i decided to buy used this time around to help me save some money. I came across La auto exchange west covina searching for a good deal is how i stumbles across them and wow! They have really good deals and the Nissan Altima I purchased helped me save thousands of dollars. Omar the manager delivered me an interate rate that i didn't know i was able to get and the salesman Manny was very professional and helpful in explaining everything to me. Thanks la auto exchange!
Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 2, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
Joe, one of the service managers, has been super helpful to me during my past few visits. I had my car serviced, and a few weeks later, there was an issue with a potential oil leak. I was in the area, and even though it was past working hours, he told me to bring my car in so that he could check it out. He and his team was able to diagnose the issue and fix the problem without charging me. This is truly great service. Audi should be thankful to have a manager like him.
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