Used Audi SUVs for sale near West Springfield, MA

From the moment I entered the service garage to exiting following the completion of my service recall Hoffman Audi of East Hartford exceeded my expectations! Rocky & the entire team kept me well informed throughout the process. Thank you!!

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

Excellent service as usual. Great communication of status. Thanks for the great service.Thank you Athena and Kevin Beidleman

It was a good experience. The lead sales man was a little on the rough side. But all was good.

I love driving my wife's SQ5, we test drove the non S. All Q5 have a very comfortable ride, sharp handling and great acceleration. I have 23 dodge charger r/t daytona and I'm very impressed my wife's q5.

Kelly and Jennifer were both very helpful. The video helped me understand the problem. I left car over night and it was ready by noon. Paid a little less than expected. I trust Hoffman’s and go there for everything.

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

Bought mine in 2025 with rather low miles on it (offerred by dealership as a CPO with 18 months left). It feels luxurious inside and is pretty quiet. I'd say it was really beautiful but the way the infotainment screed is situated on the dash it sorta looks like it was just stuck there. Still, it works really well and supports CarPlay which works seemlessly. I didn't buy this car to watch movies lol. Back seats are comfy but there is a raised floor channel which seems odd; you definitely would't put a fifth adult in the middle. Still, the rear seat pass-through is cool and accomodates my skis. With read seats flipped down the total cargo space is acceptable but by no means best in class. I'm no speed demon so the 2.0 turbo is plenty for me considering the weight of the car. It handles well but it's not an Ultimate Driving Machine experience. . Mostly I'm impressed with ride quality and interior cabin sound level. The stock stereo is so-so and I tried the upgraded B&O system and it wasn't remarkable either. I am impressed with highway fuel economy near 35mpg. I did not purchase addtl maintenace and strongly recommend you change fluids waaay more often than mfr's specifications.

Michael is absolutely the best He is the most competent person you have ever had I have bought 4 Mercedes there He is just so perfect 🤗🤗🤗🤗

I bought my q5 brand new. So far so good, no issues and I've got 45000 kms on it. Unfortunately it had to go in for a few recalls but it's cleared and mine passes. I'm still iffy about those recalls, the piston rod worries me the most. Aside from my worries, very attractive vehicle. I got the beige interior and it looks more special that way. The performance is more than enough for an suv that size. I had to get new tires this year, so I was surprised at how fast this SUV chews away at tires. You do have to rotate the tires every year or they just wear out differently. I'm happy I got it in 2022 because the 2025 being $20 grand more is pushing it for the spec I have. So far its been nothing but oil changes. I don't have any issues yet and I don't expect any. Oh and this vehicle in the snow is superb!!! You'll never get stuck that's for sure. As for breaking, if you have good tires it's good.

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

The black 2022 Audi Q5 is great looking and has amazing performance! My only complaint would be I've had a couple of small problems you wouldn't expect from a brand new car! I.e.- Rear hatch doesn't close all the way sometimes & pops up. It stays closed but not tight and the dash light comes on, tire pressure doesn't consistently stay the same?(No idea why but definitely unusual)

Very profesional You can tell they value customer service I had one of the greatest experience at this Mercedes Benz dealership that I have ever had at any other one … Alex is amazing hands down the best service ever !! Thank you Alex … I also love that you can view your car getting serviced through the big glass window !!

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

Thank you so much (Charlie) for helping my husband and I purchase the vehicle we always wanted. I saw how you went above and beyond to get us out of our current loan and always with a smile on and very positive. You kept following up with us several times throughout the day. People like to hear that. You gave us options and hustled for us. Honestly, even if the deal wouldn’t have gone through, I would have been happy because you really tried. I never thought the deal would have gone through because of our credit issues from two years ago and everything but you made it possible. I look forward to working with you again on our next vehicle. I will definitely continue to buy here and I will always recommend you as a sales person. I can continue to say nice things about Shamrock and hope they knows they have a great employee. The Wrangler is absolutely awesome and the modifications are subtle but awesome.

This car is perfect for our needs. It is reliable and extremely road worthy. It performs very well off road. It is also great on the highway.

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

It was a pleasure to deal with Zach, Patrick and Mike. The car was as Zach described, and I am very happy with it. The purchase was made easy by these guys and they were very accommodating:)

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

Dealer call right back ! Not have made my mind yet they were willing to sent the car fax as well amazing

This is my first experience with Audi and I am extremely happy with this beautiful SUV. The ride is quiet and comfortable and the power and acceleration are impressive. I find myself going to the store for no reason and a recent drive to visit my parents 400 miles away went quickly thanks to the massaging seats and powerful Bose stereo. Very happy so far with my Q7.

Had a great experience with Mo , He was very pleasant to work with on deal car he help me achieve what made me happy and left with a great use car

We love this car. Extremely comfortable to drive, spacious and with it's 4cyl 2L GDI turbo engine is one of the most fuel efficient SUVs on the market. Our Q5 has 170,000 miles, had various age resulted suspension, fuel and water pump repair/maintenance but nothing too abnormal. With continued maintenance it will run another 50k miles so we hope. Next we will go electric with the ID4 or Q4 e-tron

Bought all new Q5 sportback 6 months ago and its been great. Not one issue. Lots of tech and gets looks everywhere i go. I have the Prestige model.

It was a very helpful telephone inquiry. The salesman answered all of my questions pertaining to the many photos of vehicle.

The car is beautiful and luxurious. It has surprising power. The ride is very comfortable. The back is spacious for carrying whatever is needed. I have no issues.

I had a great experience at Hoffman Audi of East Hartford. Sifaat Rahman was excellent and extremely helpful. I had a lot of questions, and he took the time to explain everything clearly and patiently, without rushing me at all. He made sure I was completely satisfied every step of the way. I brought in my SQ8 for service and had quite a few things that needed to be done. Everything was completed quickly and professionally. Thank you again for the great service — highly recommended!

I recently leased a 2024 Quattro premium plus 55. I have not had the severe issues others mention in reviews, but agree that the electronics and software are sometimes frustrating. It drives nicely for an SUV (I prefer driving small cars). I don’t like the behavior of the brakes. You have to really step on them for the final 5 mph to complete stop — they are not linear. I know VW knows how to do brakes in an EV, because the e-Golf is fantastic. Also annoying are the steering wheel buttons — again, big downgrade from the e-Golf. Overall, happy with the great lease deal I got.

Hoffman Audi has been my trusted place for vehicle service for many years. Dan Covalli is a knowledgeable advisor and kept me informed of what was needed and when the vehicle was ready. Highly recommend

Very comfortable drive and ride, has all the top shelf features for comfort, technology, safety . Sturdy buttons, interior materials are high class. Can take 89/91 grade gasoline. City drive is 25mpg, highway is upto 32mpg. oil change intervals is 10000mile . Seats in the back recline by adjustment, making it comfortable in long drives. Recently had a 14hour highway drive- was feeling refreshed even at the end of the day. The highway drive at night was not fatiguing to the eyes, likely because the glass quality must be really good compared to other brands. Wish they had a hybrid version to get better mpg or even better, a plug in hybrid version would be welcome for the future. The trunk space is small and can fit only one international size suitcase.

Justin was very responsive; test drive was very good, waiting now to complet the deal

I purchased my 2024 Audi Q8 E tron about 6 months ago. I wanted to get into an electric car and with the new Q8 update the time was right. When I purchased the car the demand for EV’s was still very high. Audi has some more incentives now that consumers can take advantage of. The SUV is a beautiful luxury vehicle that I highly recommend. I purchased the Prestige package which has everything including massaging seats, color changing interior LED lighting and some other lighting on the exterior. These SUV’s are not cheap but I did not want to regret Geary options so I chose the Prestige trim. The ride, attention to detail and style of this suv is amazing. I get compliments all the time. This is my first EV so I had to learn that you typically should keep the car charged between 20-80%. Keep this in mind when shopping for your EV. The EPA range listed for the Q8 Etron is around 290 miles on a full charge. My driving is a mix of city and highway and there is no way I could ever get anywhere close to that. On a full charge my range is about 240 miles. Now I will say if you drive exclusively in the city you will get better mileage as the car regenerates power with frequent braking. If you drive on highway above 70 mph you will see your mileage drop. So in conclusion I love this suv and it is beautifully put together but I would not recommend if you have to make long trips. We have a ICE car so we can use that for long trips.