Used Audi SUVs for sale near West Springfield, MA

Robert H. was my service manager. He went way beyond expectations, providing a loaner vehicle for me for flexibility and also in being courteous, fair, and transparent about my vehicle servicing needs. It was the best customer service experience I’ve had in a long time. Thx Robert.

I've used Hoffman Toyota and Honda for many years; both for sales and service. There is not a better dealership in all of CT. I think they are great. Just traded in my Honda purchased from Hoffman Honda for a used Genesis from Hoffman Toyota. Smooth purchase and great staff!!! I'll continue to be a dedicated customer for all my automotive needs. I highly recommend them!!

Q5 is an excellent car comfortable, luxurious interior, beautiful exterior design, and, most importantly, reliability. I am amazed that at the third maintenance, Audi service did not rotate the tires; after three years, all tires are in balance and well aligned.

Outstanding, Geno and Jackson are the best. They walked us through the process and did everything they said they would do. I would work with North shore anytime I’ll be sending people I know there Thank You

I had an amazing experience purchasing my Tesla at North Bay Imports, and I can’t thank Jackson enough for his outstanding service! From the moment I walked in, he was professional, knowledgeable, and genuinely committed to making the process smooth and stress-free. He answered all my questions with patience, guided me through every step, and ensured I drove away feeling confident in my purchase. If you’re looking for top-notch customer service and a seamless car-buying experience, I highly recommend Jackson and the team at North Bay Imports

Our service advisor Devan Petit was tentative to our needs and provided prompt updates during the process.

Q5 is a very comfortable & great performance vehicle. The Prestige model has options that other manufacturers only wish for & gets great gas mileage street & highway .

I was looking for a good newer car with higher miles and I saw that they have a wide variety of those vehicles. I went there and test drove 3 cars until I found one that was perfect. I paid 8500 cash and allowed them to change my brakes and oil. They also did my registration which was great because it saved me a lot of time. They called me when it was ready. I will definitely check these guys for my second vehicle!

Very smooth comfortable ride. I have a Q5 2018 and so far no problem. Never thought I will get used to driving a SUV since my last car was an A6 which I kept for 13 years.

I was very unsure about stepping out get a car that I will own without a co signer I’m very grateful I was able to do it by myself

The perfect car for our needs: a small SUV with relatively high (4400 lbs) towing capacity. Only the BMW X3 has the same combination. The Q5 is well appointed with high quality materials. It feels very solid on the road, with adjustable driving modes (dynamic, comfort, etc.). It has surprising power for a 4-cylinder engine and surprisingly good fuel economy. We purchased this vehicle used with some remaining factory warranty, which we haven't yet needed--all systems are working perfectly.

I purchased car November 2019. Took car in 1 month after buying for electronic issues. They fixed the problem and was fine. Now has another electronic problem. Will be taking it in for a third time to fix it They have not been able to correct it thus far.....other than that I love the car.

Thank you so much (Charlie) for helping my husband and I purchase the vehicle we always wanted. I saw how you went above and beyond to get us out of our current loan and always with a smile on and very positive. You kept following up with us several times throughout the day. People like to hear that. You gave us options and hustled for us. Honestly, even if the deal wouldn’t have gone through, I would have been happy because you really tried. I never thought the deal would have gone through because of our credit issues from two years ago and everything but you made it possible. I look forward to working with you again on our next vehicle. I will definitely continue to buy here and I will always recommend you as a sales person. I can continue to say nice things about Shamrock and hope they knows they have a great employee. The Wrangler is absolutely awesome and the modifications are subtle but awesome.

The interior is gorgeous and I love all of the fun “toys”! I drove everything from the BMW X5 to the Lincoln Aviator and this was my favorite car to drive. It’s amazing!

It was a pleasure to deal with Zach, Patrick and Mike. The car was as Zach described, and I am very happy with it. The purchase was made easy by these guys and they were very accommodating:)

Needed a car , always wanted one , now i do . Fab to drive around in . Tight steering , decent power . great audio system .

This car is perfect for our needs. It is reliable and extremely road worthy. It performs very well off road. It is also great on the highway.

Good customer service and prices are reasonable, happy with my 2015 BMW 535 runs 100% Financing was easy and I got fair interest rate , Thank you Auto Care

Best car I have purchased next to my Lancer. Darrell Waltrip Buick Franklin Tennessee best dealership in town. They will always get my business plus more

Victoria and Sam were AWSOME to work with. Knowledgeable, personable and professional. I’ll recommend them to my friends and family. Got a great deal on a truck too.

Well built vehicle drives well and is very comfortable. I would recommend this car to anyone that is looking for style and comfort in a car.

I had been watching cars.com and other web sites for a 2020 or 2021 Audi Q7 for months. This car popped up, met my basic qualifications and was only 50 miles from my house. Called the dealer, drove down the next day, test drove the car and made an offer. Deal was done in an hour. And, they gave me above market value for my 2015 Audi Q7.

I live in a different state and I wanted to buy this particular car without even seeing it in person. I had some contact with a salesman but I asked foe a walk around and that never happened. So why put it on a national stage.this would have been an easy sale. Kinda of left me standing...I assumed they were in the business to sell cars..very disappointed 😞..

The car was good, comfortable and steady control on the roads.. was great and safe to drive during the heavy snow too .. was a fully loaded model with an amazing B&O system

It was a very helpful telephone inquiry. The salesman answered all of my questions pertaining to the many photos of vehicle.

Rocky was great. We received a standard service and new tires. We appreciated his service.

My first EV and a ton of fun to drive. Loaded with tech but it does take a while to get it all working. Fortunately, Audi has free phone support and they are great. The car is so smart, it tells you when to take you foot off the accelerator and slows the car down when you approach an intersection with stopped traffic. Amazing! The car handles well with a low center of gravity, accelerates well and gets the advertised mpeg. My car averages 3.2 miles/KW in mixed driving which is right at 307 miles per full charge, although you should never run it down to 0%. On a 160 mile trip with some stop and go traffic, the car used 50% total charge so my range anxiety is gone. On a fast charger, it starts at 135 KW/hr slowing decreasing to 90. That translates into a reasonable 25 minutes 30-80% charge. I had great reservations trading in my pristine BMW M550i, but it turned out to be a smart move. Buy one!

I have dealt with Rocky for 12+ years and he continues to impress me with his experience,professionalism and commitment to the customer.Thanks again Hoffman and Rocky.

I have worked with Sifaat multiple times and has consistently shown customer care that sets the standard at Audi of East Hartford. He understands the “voice of the customer” and it has been a pleasure to work with him. He kept me informed and patiently answered all of my queries. I would recommend others to work with him.

I regretted trading in my 2023 SQ5, but got a good deal on the trade value. I wanted a larger car and in reality the size of this car is fine unless you have to carry around a lot of people or cargo. Eventually, I just got a Q8, which seems like a marvelous car, too. I am an Audi guy and I hate to hear other reviewers trash the car or at least the software. I sure hope I do not suffer those problems with the 2025 Q8 Prestige I got.