Audi for Sale in Waterloo, NY

I should have written this review a long time ago; but now I have so many additional reasons to write it. Back in March, my wife and I were looking to buy me a car, and she spent a lot of time looking around and doing her research before deciding to go to Select EuroCars. We had watched the inventory videos on their website, and were impressed by the selection and fair pricing of Joel's stock. His website is truly incredible! So much information on the vehicles, plenty of photographs, detailed walkarounds on video, and so easy to navigate and filter. I've never seen a used car dealer with a website so well put together! Additionally, after reading about Joel's story and technical experience, my wife knew she had found the right place to do business. We drove the hour from our home to Waterloo, just to do business with Mr. Osserman and his team, specifically. We were not at all disappointed! We had called in advance about the VW Tiguan we were interested in test driving; when we arrived, Joel took us out for a spin. When we knew this was the one for us, Joel worked tirelessly with my wife and I to find the right financing fit for us. He went above and beyond to make sure we left satisfied, and never once made us feel anything less than a valued customer. We left that day feeling very good about our purchase, and looking forward to doing business with Select Euro Cars in the future. Fast forward to August: we've been really enjoying our time in our VW! It's been the perfect fit for our lifestyle; but, more importantly, we felt comfortable and safe with our decision. Then, one day, as we were heading into town for lunch, we heard an unusual noise coming from under the hood and panicked! Without thinking clearly, we made a rash decision to take the VW to the nearest open repair shop. What a mistake that was! The shop we took it to (who shall remain nameless -- nationwide chain) had no idea what they were doing with our dear VW. After two weeks of headaches and turmoil, and an expensive diagnostic fee, and a reported thousands of dollars in potentially necessary repairs, we were quite fed up. Then it dawned on us-- JOEL! Why, OH WHY, did we not think of taking it in to Select Euro Cars in the first place?! We had AAA tow our vehicle from the chain repair shop all the way to Waterloo to have the team at Select Euro Cars take a look at it. The very next day, we received a phone call from Dan: "The car is done, ready for you to pick it up." We were in disbelief. Almost too good to be true, we drove down to pick up the car, and were over-the-moon excited to find out that the vehicle had been repaired in less than an hour and for next to nothing! (Very important side note: we had purchased the warranty option when we originally purchased the VW, and it covered the entire cost of the repair for us, including labor, and waived our deductible so we paid absolutely nothing out of pocket-- SO WORTH IT if you buy from these guys.) It turns out, the real problem was completely different from what the first shop said it was; they would have done all of the expensive, unnecessary repairs on our VW, just to find out that the problem was still not fixed. Instead, the guys at Select Euro Cars, who specialize in VWs and Audi, knew exactly what the issue was and fixed it right away. We are beyond impressed by their knowledge and expertise with these cars. The team at Select Euro Cars is FANTASTIC, and I can't thank them enough. I solemnly swear that I will never take my vehicle to anyone else, for as long as I live. We'll be in the market for another vehicle soon, and we can't wait to do business with these wonderful people all over again!

I recently bought a Volkswagen Jetta from select eurocars and I’m completely satisfied with the car. Joel and Dan are very good people and the whole staff is great. Every car they have is good and clean and they are truly concerned about their customer’s satisfaction. The services for the cars bought there are added bonus. I would completely recommend them to my frnds.

Joel is very helpful and seems like a very trustworthy person. When there was a problem with a used A4 that I bought from him, he went above and beyond what was required to make sure that I was satisfied with the purchase. I hope to keep getting my car serviced there and buy another car from him in the future.

Have purchased 3 cars from Joel and the gang over the past 7 years. Always a fair experience. You can't beat the service and the free oil change is a bonus. We have recommended Select Eurocars to several people.

Relaxed and no pressure atomsphere, professional as well as curdious, will continue to do business here in the future.

Fair, easy to deal with, very through. Would visit again.

I've bought two used cars from Joel and company and both the purchasing process and the follow-up have been amazing. I live 90 miles from Waterloo, which I thought might be an inconvenience but hasn't been at all. When I arrived to pick up the cars, the registration was ready, all paperwork done - all I had to do was sign and pay what I felt to be a very fair price. Joel really cares about the customers' experience post-purchase as well, no matter the price or age of the car you bought (neither of our cars were on the high end) and any service we've needed has been prompt and excellent. He is also very responsive via both e-mail and telephone, and really pleasant and knowledgeable. I can't recommend this dealership highly enough, and I've always kind of dreaded buying cars. Oh, also, I LOVE my VW Rabbit! I won't shop anywhere else from now on.

By far the best place around for buying used cars or having work done. Very friendly, knowledgeable and fair staff, very quick turn around times and very reasonable prices/top quality work.

I was looking for a used Volvo wagon and worked with Kevin Wright in on-line sales. Highly responsive and professional. Good communication and transparency. Kevin and his colleagues provided the CarFax and significant additional history on the vehicle (because they had serviced it for several years). We are out-of-state & decided in end not to move forward solely because of inconvenience of getting there for test drive but I would have zero hesitation about this dealership. Wish we were closer or had similar Saab & Volvo independent expertise closer by. Thank you again to Kevin & crew for their service.

This was the quickest and most pleasant dealership experience I've ever had. These guys are in business for the right reasons and won't screw around with you. All the staff at the dealership are true car guys, not annoying pushy salesmen trying to weasel you out of money or talk you into a deal that doesn't make sense. Five out of five stars isn't high enough. I contacted this dealership via cars.com because they had a vehicle I was interested in. I received a prompt email response from an actual human, not an autogenerated message. I purchased the vehicle a few days later. The entire experience was excellent - no games, no pressure. I scheduled a time to see the vehicle via email, and despite an awful snowstorm that morning, it was ready and waiting when I arrived. They gave me the key and told me to take my time on the test drive and let them know if I have any questions. When I came back from the test drive, they answered my few questions quickly and promised to take care of a minor issue I'd found. I'd negotiated a price, shook hands, and signed a PO within about 5 minutes. I scheduled a time a few days later to come back and pick up the vehicle, and it was again ready and waiting out front at the schedule time - detailed and cleaned incredibly well - this is an 8 year old vehicle but they got it looking truly brand new - you could have eaten off the carpets! Can't say enough about how easy the process was. I buy and sell cars often but don't typically write online reviews because I find that most dealerships just don't stand out from the crowd. These guys do. For a small town dealership in upstate NY they're a true standout and worth traveling for - besides the great staff, they have a very large selection of really high quality vehicles - I hadn't looked at their inventory other than the one vehicle I was interested in, I was pretty surprised to see the huge selection in their lot when I got there. I'm looking forward to visiting them in the future.

They have excellent customer service skills. They were willing to work with me on a particular SUV that I was looking at. They stayed in contact with me and gave me options to think about. At this moment, I was not prepared to purchase the vehicle but I told them to keep me in mind for the near future and they assured me they would keep in touch when they have another SUV similar to what I am looking for.

I inquired information on a vehicle, the follow up was good and right away after my initial email. I have not made the purchase as of yet, although I am still interested in the vehicle. If I do make the purchase, I will share the total experience.

Everything nice friendly people very good buying experience guys got my repairs done quickly and done right the first time no bs

They were such great people to work with. They were able to get me the exact vehicle that I wanted. The people are very friendly and helpful with whatever you need.

My husband and I came in here and our sales rep Ryan was extremely friendly and was very patient with all the questions that we had about the vehicle. When it came to our trade in the worked with us and we worked out a reasonable compromise, and they were forthcoming with the explanation of how they came to their figure. It was a nice change. Next came financing, I came in pre approved and the worked to beat my rate and got me a fantastic deal! Will recommend Ryan and Auction direct to friends and family!!

I had been shopping online for a vehicle and a friend recommended auction direct. Once I found something I liked, it was a short time between submitting my information and getting a call. The salesman was wonderful. No pressure to buy and wanted to make sure I got what I wanted. It was a fast and easy process. I will continue to buy from auction direct

Mike has been awesome in my car buying experience. Very reliable and easy to get ahold of the full car buying time . I would recommend them to everyone!!!

After my brother purchased a mustang from auction direct, I decided to stop by. Mike made buying my Volkswagen super convenient and a great overall experience! I would definitely buy from here again!

Jerod did a great job was kind funny friendly and included everyone in the conversation. Had a great experience. Would recommend people there to buy a vehicle.

This was my first time at Auction Direct USA and I was very impressed with the dealership. I worked with Ryan and he was great to work with. I went home that day with the car I wanted.