I knew the car itself would be terrific based on our discussions, my visit to your facilities and what previous customers have said.
What I was not prepared for was a totally different, refreshing and complete customer experience. I have never had a car purchase experience remotely close to the level of customer service, attention to detail and communication.
I say all this and have yet to actually take delivery of the E39 M5 as we wait out a hurricane in the southeast.
While I am a perfectionist when it comes to my cars, I think you and your team are a cut above in those terms. I am so pleased that I chose to work with EAG and know I will again in the future.
All the best and thank you again to you and the entire EAG team.
I purchased a limerock m3 from EAG (worked with Eric). I am beyond pleased with both the purchase and customer service. The car arrived exactly when it was promised and in excellent condition. Eric was extremely helpful and patient throughout the entire process. I will definitely be a repeat customer and would highly recommend purchasing a car from him.
I have been dealing with Eric and the folks at EAG for around 10 years and 5 cars. They seem to be able to locate the finest examples of M cars, acquire them and meticulously go through them both mechanically and cosmetically before listing them for sale. Can’t say enough good things about the service and parts departments. They go above and beyond to provide great service and make sure the customer is satisfied.
EAG is not a stuffy dealership. The staff is friendly, it’s casual and they seem to enjoy their work. What’s not to like? They’re surrounded by fantastic cars and have great ownership and management.
I had a great experience with the guys at EAG. Eric, one of the owners, was my main contact. He was very professional and responsive with me. He provided many detailed photos and service records. We even did a FaceTime call to do a live walk around of the car so that I could ask questions. I flew in from Spicewood TX to pick up the car. The M3 was ready to go on my arrival. The paperwork went quickly and efficiently. I would buy a car from EAG again.
From the 1st call back to the delivery of my used 2017 M2, Eric and the people at Enthusiasts Auto Group have been thoughtful, knowledgeable, helpful, & professional. Eric Keller (one of the Owners) took the time and answered all my questions and provided extensive photographs of the car. EAG’s business staff (Blaire), general manager (Josh) and Logistics (Todd) were teutonic in their efficiency but quite personable as well. The car arrived as advertised & thus far I have enjoyed the baby beast immensely. Kudos to EAG and I would not hesitate to recommend them to friends and family. If you want the best in the M car world (I turned down a similar offer from my BMW dealer of 30+ years in STL) try them out. Don’t take my word, call EAG and find out.
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