Used 2016 BMW 320 for sale near Richardson, TX

Other than having a difficult time getting anyone in the service department to answer the phone, or return a message, once reaching them they do a great job of getting work done on time and well.

I don’t typically write reviews, but I’ve had this car now for several years and it still hasn’t seen a repair shop. It is the most reliable car I’ve ever owned and I’ve own every brand over my 40 years of driving. It’s now 10 years old with 118,000 miles and runs like new. I can’t say enough about this BMW.

My salesperson Sharon was great. They worked to get me what I wanted at a price I could afford. I would recommend them for your next purchase.

This car is smooth, cute car. All wheels drive . Automatic. I feel so confident driving It. My always concern it’s about snow, ice, rain. Which means a lot for me, and of course doesn’t means I’m going to Speed it because I hav AWD car. Just make me to feel more confident when driving. I’m happy with this car. Thank you Rami, from InfinitI of Suitland, MD.

This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!

It's good to find a car that still smells and feels like new, this car was driven only by one person, Bank Manager, with no small kids, no smoke, no pets, no mistreat to the car. Really recomend it. Also comes with aftermarket wheels and I can give the original wheels ON TOP for $200.

CarMax treats customers as they should be when they are purchasing a car. They do not pressure you and offer great services. They sit down with you and evaluate payment options that will make you most comfortable. I have nothing but praise for this team and this facility! I will recommend this facility to any and everybody!

This vehicle is very comfortable and drives great. It is a good economic vehicle and efficient on gas mileage. It is a good vehicle in commuting daily.

Dylan was very professional and thorough, And I was very satisfied with the work done

i promised my daughter this car if she got into a certain university she studied her as off got in with honors, first car expectation and dads ego drive really nice she looks like a princess she deserved it

GREAT BUYING EXPERIENCE, SALESMAN ANTONIO WAS GOOD AND FUN, HE TOOK MY BARBS AND KIDDING IN STRIDE. RONICE THE GAL THAT DOES THE PAPER WORK HAS A GREAT PERSONALITY, SHE COULD TAKE MY KIDDING AND FIRE BACK A COMEBACK, HAD A GREAT HANDSHAKE. ONLY PROBLEM, DOING THE PAPERWORK TOOK TOO LONG, I PRESUME BECAUSE QUITE A FEW CARS WERE SOLD THAT DAY

Had a recall and lube/oil/filter service, which all went well. My only interaction was with Joel, and he has a great attitude and provided excellent customer service.

Although we did not yet buy from CarMax, we were very impressed with both their helpfulness and and their low-pressure. The salesman seemed more interested in getting us into the right vehicle than he did in making a sale, which was impressive.

Wonderful service! Friendly and felt good about all interactions. Best car buying experience ever. Our sales agent, Francis, was so kind.

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

The service was good and the financing was excellent overall the visit was good and the staff was very friendly and helping I would go back

Alex at Automax was awesome! He made the whole process easy and helped me find the perfect BMW with red seats. Highly recommend him if you’re looking to buy a car! Steven from Granger

Recomiendo al Sr Juan Rodrigues. Un excelente. Atención. Muy buen servicio lo recomiendo mucho

I have to say that this has been the best car buying experience ever! I went in and my sales consultant, Nakia Scott, was very friendly and patient. Even before I got there, she was very helpful over the phone. The car selection was just great. The quality of cars there is unbeatable. Every car has a perfect Carfax as well. The entire process from walking in to driving out was less than 2 hours and I left with a better finance deal than I had when I walked in. The car is excellent and they warranty is the best. Oh and I got my registration transferred and it's only been a week and a half and I already received my updated one in the mail. I have no complaints. Extra set of keys, full tank of gas, great warranty and a like new car. Love this place!!!

No pressure sent car up from Springs location to make it easier on us, Let us look it over, drive it, never any pressure. Andy and Shana are great Also a great family owned business, no haggling, no hidden costs you need to stop in and check for you next car here!!!

Awesome prices, awesome staff, everybody was friendly and very helpful, was not rushed or pressured

Mr. Klause was my sales guy and HE WAS AWESOME!! No haggling. I told him what I wanted. I told him my budget and he made it happen!! I'm driving my dream car! Ms. Anita was AWESOME too at signing! I'm truly grateful and God blessed me real big!! Thank you Carmax Stockbridge! Thank you Mr. Klause and Ms. Anita!!

Leon was great to work with, no pressure and left me with the keys to look and start the vehicle. The lot for cars was well spaced out. Was really interested on what I was looking for. A great place to look for your car.

Dylan made the process of buying a new car super quick and easy! He wasn’t pushy and he was very professional! I highly recommend Sheehy Ford of Warrenton.